Latoia E.
Google
Beware of this company. They are crooks. I was quoted a price of $400. The movers did not arrived on time and then took more than was told to take. Imperial also tried to charge me double than what I was quoted. After a long back and forth, it was stated that my total would $547. When I looked at my invoice yesterday, the deposit was not deducted. I was then told that the $50 would be returned to my card. Then next thing I know, I get a new invoice which shows the wrong amount again and the so called dispatch manager tried to say that my original price was over $600 and with the $50 deposit being deducted brings the total to the $547. That is 100% incorrect. They still did what they wanted to do to take my money. A bunch of CROOKS! It's not the $50 that upsets me, it's the principle behind it all and how this company rips people off and charge you more than what was stated and quoted. I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE. I wish I could give them ZERO stars. They h a very good customer to get your deposit, but the actually move is done, they come up with false claims to charge you double to triple the price. Not good business at all.