Olive橄榄廖
Google
A company name holds a lot of reputation. As a frequent diner in paragon imperial. We expect the service and food to be on par but seriously there is a hugh difference in the way both restaurants work.
1) Service
While they all don the same uniform, the crews at Asia square look gloomy and haughty. I was at the counter, there were 2 person behind the counter. They were talking about work which I understand. So I let them finished and it took about maybe 1 min or so. I mean I can understand you are delegating work to others but since I am already there, why don't you acknowledge me first and ask me to wait while you continue your conversation. The first impression make me feel uncomfortable, is like they don't even welcome me.
1a) service crew was lacking totally, 1st time I went, the crew put his serving tray on the table and started clearing the tables ware in preparation for dessert. Then he also cleared my tea cup. Even though he is new, this kind of basic service in imperial shouldn't happen
1b) bamboo clam was served and none remember to give knifes and fork.
Usually before the dishes are served, pepper, fork and knifes are given before the food come so that diners can straight away dine in and not look for servers and ask for things.
1c) the almond dessert has spill all over the plate. Before serving to diners, should you be changing the plate? So in the end we have a unsightly plate with sticky spoon.
The whole dining experience was not in favour for the patrons.
2) Food
Oily and oily. Maybe the place has super strong aircon and thus food must be eaten straight away. Food left after 15mins became cold and harden. If the restaurant is aware, should you be serving plate by plate? Or the chef should do something?
Super disappointed with the beef cubes, it was too big piece and it doesn't taste that fresh.
3) very beautiful pace with nice design and decor. Ambience good for any occasion and any groups.
If there is a 3rd time, i would just lower my standards and treat it like a zhichar stall.
The promotion for weekends works well.