In-N-Out Burger

Arrived at In-N-Out and was immediately greeted by an employee who held the door open for us, which set a great tone right away. The restaurant was spotless, and for the first time ever, it wasn’t busy at all, which made the experience even better. While we were there, we could hear the shift lead confidently giving commands to the team, and it was impressive to watch how well everyone worked together—fast, organized, and efficient. Our food came out quickly, fresh, and absolutely delicious as always. The staff was friendly, and the teamwork we witnessed made the visit even more enjoyable. Easily one of the best experiences I’ve had at an In-N-Out!

I was in the area running some errands and I was hungry. It's a good thing I'm near this fairly new In-N-Out Burger location. I ordered my fave, a Double Double, extra onions, pickles, chilies, fries well done and a drink. Perfection! Busy location but the staff are efficient.

My first time visiting this IN-N -OUT location and I was impressed. From the time I walk in I was greeted with a cheerful welcome by not one but several employees. The young lady that took my order was polite and efficient. I placed an order for 20 double double and 20 fries I was out in no time. They also bag and box everything neatly with all Condiments. BONUS, they helped me carry everything to my vehicle..So outstanding!!! This is the first I've ever experience such remarkable service. That I has to write a review. Thank you all for excellent customer service.

Stopped by to grab something to eat for lunch & as always it was exactly what hit the spot. Been eating In N Out since I was younger & now my daughter loves it too.

Food was amazing! Burger and fries were fresh and made exactly how i ordered them. Kaleb their associate made the experience that much better. He was attentive and had no problem picking up our food/trash. He was not only helping us but he was helping all the customers that were dining in. We loved this location! Thank you Kaleb

Again, the amount of parking is amazing!! The place is always clean and the staff are always kind and fast working. The food is always hot and ready to eat 😋 If you are allergic to gluten or just trying to cut back on bread don't be discouraged!!! You can always order a double double protein style. That means its wrapped in lettuce instead of bread. Still very good!!

Super friendly staff, specifically Mel. The burgers and shakes were great! My first time at an In-N-Out and it did not disappoint.

In n out is always delicious but this review is specifically for the staff/hospitality. I've never been to an in n out where there's staff that checks in on you when you're dining in the restaurant. Specifically, Adrian who was holding doors for folks, going around and checking on tables, bringing extra refills and condiments, all with a pleasant and kind demeanor. It really made a positive difference in our experience and kudos to the team for the excellent hospitality!

I was in the area running some errands and I was hungry. It's a good thing I'm near this fairly new In-N-Out Burger location. I ordered my fave, a Double Double, extra onions, pickles, chilies, fries well done and a drink. Perfection! Busy location but the staff are efficient.

Great burgers but the fries need some help. Order the fries well done and that helps with the sogginess. This location recently opened at the Carson Mall and is a bit easier to navigate then waiting in line and jamming up Carson Street. Also, the neopolitan shake is thick and satisfying.

New In-N-Out location in Carson. Went on a Sunday afternoon noon around 5pm, there are 2 drive through lines that merge into one and the worker taking your order tells you which car to follow. They are super friendly as always. Took about 30mins before we were at the first window to pay and get our food. We decided to eat in the car and the boxes are super flimsy, luckily they didn't break. Overall the food was delicious.

Woohoo Carson has its very own In-N-Out with an abundance of parking, dining space & a drive thru! Mom & I did a quick lunch run to support this local business! Employees were all smiles on opening day & it was a refreshing experience! We ordered our typical animal style protein style burgers & food was the usual pleasure Find the restaurant on the north side of the mall. Looking forward to enjoying this new In-N-Out location!

Decided to visit the new in and out in the neighborhood. Waited less than 7 minutes in the drive thru....

Hey now!!! We have an In N Out in the heart of Carson at the South Bay Pavilion (aka Carson Mall for those that have been around.) I love that they have staff just for traffic control to keep order. We did not go inside but I'm sure it was clean since it's brand new. Service was fast, friendly and efficient. They make sure they confirm your order twice before you get to the window to pay. Wait time was short. Burger was good. The only thing they forgot was the two orders of peppers on the side. Glad they are in my neighborhood. Too busy eating to take pics of the food. You know what it looks like, I'm sure! #store416

Happy to see that there's finally an In-n-Out in Carson. No need to go to Torrance or Signal Hill anymore. Food is always amazing and service was friendly and quick in the drive thru. Got my go to order of the double-double meal and animal fries. This in-n-out has two order lanes which merges into one lane to pay for your food at window 1 and pick up your order at window 2. Waited in line for approximately 20-25 minutes on a Monday night around 5:30 pm.

Doing the most to ease this busy burger joint into a busy location, Tons of staff learning the ropes and helping guide traffic and take orders. Inside setup is familiar with staff currently walking around to check on guests. We got some stickers they were giving away so catch me sporting those soon! Order was slightly confused and the register locked up but I chalk that up to growth and they got it all straight pretty quick on a different register. Food was as expected, consistent and solid. Happy to watch Carson grow and build community.

What the fudge is this??! It sucks when you go to in n out and get something you aren't use to from the establishment. Extremely disappointing.

This location just opened a week or so ago.. I was absolutely shocked when I went there for lunch at the line wasn't too long.. score! Everything is shiny, new and clean. Nice alternative to the awful chicken strips across the street at canes...this location hasn't served me a completely burned bun yet so that's nice. Tip for you: Always ask for extra packets of the in and out sauce for your fries... makes a huge difference.

From the ground up. They built this bad boy fast! Right on the corner so it may create a bit of traffic making a right into the Carson Plaza. Will definitely compete with other restaurants around why!!?? Because it's IN N OUT! Good location though Carson needed one on this busy intersection of Avalon! Pictures coming soon!!!

Stale and hard fries used for my Animal style fries. Needs more staffing at night, spent 45 mins in the drive-thru.

Its about time Carson gets an In-N-Out! It's a 10 star just to finally get something cool in Carson.

Seems a little understaffed (and the parking situation is not ideal) but I'm glad they finally got the food situation together - it now taste like In N Out should. A nice addition to Carson

attention Rachel my experience was an amazing one cuz I was greed by Keden Lewis he has great Customer service is amazing he came and clean our table he all so asked if we needed anything he has a great personality and he is all soa wonderful young man my name is Brenda I would like to give him a good recommendation and I would recommend him to other customers

After spending several hours at the hospital, my mom and I were happy to stop by the new In-N-Out last night. The line moved smoothly! There was security. Everyone was friendly. We got two double doubles with extra fries. The food tasted fresh! Very happy with the service here. Doubt I'll be visiting Five Guys or Smashburger at the same mall much after this because In-N-Out is where it's at!

Angelina went above and beyond with her customer service! Came all the way from New York City and felt welcome into In-N-Out. She deserved employee of the month and definitely a big raise!

The food was the ugliest In-N-Out I've ever experienced after eating In-N-Out for at least decade of my life. The tomato looks like they left that shit out outside on the curb for a week. they also sliced the tomato Hella thin like they really trying to be on a budget right now. The lettuce, not gonna lie, was white and hardly green. like they plucked that shit out of the ground before there was time for the plant to go photosynthesize. go to the other In-N-Out at Carson.

First time to this Carson location and whoever set up the cones for the drive through needs to learn how to form a line because you drive through only to have to make a u turn. Makes no sense. Guy who took our order agrees an said he agrees it should be different since a lot complain. I was a great manager because I listened to my employees who have great ideas too. Gotta try it, it works great.

Extremely slow. Got there at 8:20pm and didn't leave until 9pm, so ridiculous I would have left the line if I wasn't stuck in.

I don't like writing reviews but one of your workers deserves it. I believe his name is keden. His customer service was outstanding. There was a long wait time for my food, but keden's energy made it worth it. If anybody deserves a promotion it's him.

Long lines, waited 45 min and received wrong order. I asked what time was the order taken? The guy said 15 min ago. The receipt showed I was there 45 min prior. I another incident with wrong order again. I avoid coming to this one and will drive further at another location. In-n -out on Crenshaw is quick and never had a problem. Advice, don't go to this one on Carson street.

Really slow, plus they didnt take our order at the speaker. 30 plus minutes in the drive thru.

SLOW SERVICE. I work close by and waiting in line took all of my 45 min lunch. You're better off at a different fast food joint, trust me.

Sorry but never in my entire life have I waited for a cheeseburger at in n out for 45 minutes. They prioritized drive thru like they served 20 customers already without even calling anyone inside for 30 minutes!

Service was extremely slow I got there at 10:11pm and didn't get my food until 10:40! There were only about 5 cars in front of me. And when I got to the window there were very few employees. The food was fine. Which is good! And employees were nice just looked very overwhelmed. I was expecting a quick and fast drive thru and instead waited 30 minutes for my two combos.

Only 2 cars in front of me and it still took 20 minutes to get a cheeseburger. Then the bun was hard as a rock! Had to go back in for another.

The worst service, and the worst food out of all locations. My burger was raw and cold and my animal style fries felt like they were in refrigerator very cold.. and staff seems to have attitude about everything.. what a shame I was excited for this new location. Good thing Carson has two other In-N-Out's. avoid this one like the plague.

Mad my order wrong. The bun had some cheese on it and I cannot have cheese. Instead of just remaking it the person states there's no cheese. Then decided to remake it. This is the worst In N Out Burger. Go to another one. They also do not full up the containers of fries.

In-N-Out is already known for its great customer service and friendly staff. However, this location took it up another notch! Went today, on a Saturday, and inside dining went so smoothly (although the drive-thru line was expectedly, quite long). There was the typical amount of waiting time, while they prepared our food to order. Today was the first time ever at an In-N-Out, they brought the food to our table! Not sure if it's because the location is new, or if they had extra staff - but we were pleasantly surprised! Every interaction from the food order to delivery, FIVE stars! I definitely plan to be back!

The workers are excellent but since this location is new, the wait times are long resulting in getting cold foood. So, I don't recommend coming here unless you're apart of the lunch rush aka when they first open.