Patrice I.
Yelp
Wow... just wow. Okay so let's be honest. If you're a Californian In-n-Out is where it's at. (If you don't agree.... who are you? lol) Anyway, I tried this new location (I didn't realize it's been open 6 months already) and like almost every other location you're gonna get good food, good service, a clean restaurant. A good experience in general. I can count on 1 hand the times an In-n-Out had an off day in one of those departments. But this visit today, this location....STELLAR. I wish I could write a list of names, but didn't get them all. The young lady that took our order was so polite, welcoming and helpful. Our food came out quickly, and was fresh, hot and the assembly was perfect. Mine was a double double, animal style whole grilled, chili peppers, protien style. We shared french fries and a strawberry shake and hers was a grilled cheese, animal style, chili peppers, hold the tomato (nobody's perfect they put a tomato on it, but I was okay with that because I love tomatoes so I got an extra on my double double , haha) There are no pictures sadly because I ate before I thought about doing this review. This review is ultimately about the service at this location.
Long story short, not only was it just great in general, there was Danny who went above and beyond and so did Alex. No need to explain why...it's not necessary. I decided to make sure the manager knew this before I left. I understood why they were like that the minute I met the store manager, Vivian. It's evident she has the respect of her staff, welcomed the feedback, and said she hopes to see me there again. Her leadership skills were even more obvious to me when I turned to leave and heard her announce to the entire crew that they had just received a customer compliment and congratulated them. I think this location is my new favorite and I'll definitely be back.