In-N-Out Burger

I never mind a long line when it comes to waiting for food here because my food is usually hot. But that did not apply at this location. This was my first time here and definitely my last. I waited in the drive thru for 28 minutes and when got my order and bit into my burger it was absolutely cold!! I did not wait until I was home to eat. I started digging into my food immediately upon pulling out of the parking lot. This was super disappointing!! My pictures clearly show the melted cheese was nearly solid because the burger was now cooled. There is no reason for that. If the shopping center here wasn’t so chaotic I would have drove back, went inside, and asked for a refund. Eat at different location if you’re expecting hot food.

Always a great experience. Loved the location on the Strip. We ate outside on the patio since it wasn't too hot. Place was packed but they move so fast you don't even feel the wait.

I ordered the flying dutch man and received just meat and cheese with a sprinkle of lettuce on top. I even relayed that I wanted the double double with everything on it but with onion instead of a bun and received the wrong order anyway. Please train the employees in proper preparation or they need to admit they don't know what something is. Me and my friend were so excited to try them and we were so disappointed.The fries were also stale and hard.

I'm a fan of good burgers... and if you're looking for that, this is the best place. I also want to highlight the customer service provided by Gary, an older man with a great attitude toward children and young people, offering stickers and hats... thanks IN-N-OUT Burger...

10/31/25 Casandra made my day. A beautiful 18 yr old employee who exchanged my fries to make them lighter and more tender.She’s the perfect customer charmer with a beautiful smile to Charm an older wizard like myself and make my strawberry shake sweeter! I’ll be back ! This place also runs like a Rolex Watch! A clean as they go and stock up supplies and condiments gracefully and with ease . Thanks to management. Sincerely M Polo! 6/30/25 Sebastian made my day, especially this wonderful location. From the moment I walked in, he informed me about additives that I asked about that you could put on fries and burgers at no extra charge. He was constantly busy cleaning everywhere from the floor to the windows and the doors. He also rang up my order on the register. I had a wonderful shake fries with chopped herbs on top and a mustard fried patty on my double burger with extra tomato lettuce. A wonderful experience with the wonderful guy who I know will be a huge success and all he does. Thank you in and out Management for having such a wonderful employee such as Sebastian. I’m looking forward to seeing him in the future. +++++++++++++++++++++++++ 10-16-2023 Again a great 4x 4 burger and strawberry shake. Very quick service, clean rest rooms and a fast staff of 8 to 10 workers. ********************************** In and out 9/22 8pm The young lady at the counter was very professional and smiling. And my food came out quickly thank you for that. Of course I had to order my 4 x 4 which the lady said they still had. I ordered it with extra tomatoes no pickles but it came with cheese that I didn’t order but I ate it anyway. It was fresh and delicious and the fries are pretty good as well. The strawberry shake was delicious as well. I was surprised they didn’t have any veteran discounts because all the other burger places I know do. The front door does not have any auto handicap buttons to open the doors and although it’s wheelchair accessible but not handy. It’s a nice clean establishment. Enjoy your food. Be blessed and safe always. Jesus cares say your prayers Amen ****************************** ****New location. Sandhill at Flamingo. Great 4x4 burger. Fresh & tender, moist and delicious. Delayed Service with a smile but counter service seemed ignored even though 5 employees like busy bees. I had to call loudly across the counter and ask if they were taking orders while the cashier was packaging catsup. Food was quickly served, clean rest rooms for male as female. Very clean establishment. Great atmosphere .

Great team & service. Everyone is sharp, attentive & Pleasent. Clean place. Burgers are nicely assembled beautifully.

Great crew, excellent service and always friendly! The burgers and fries are just what you’d expect from In N Out.

We travel full time around the US. Hardly EVER do we get the kind of service like we did here at a fast food place. Didn’t get the managers name but he obviously does a great job in hiring and training. Place was clean and everyone was so nice! I will add we are from TX so it’s all about Whataburger lol. This place has won me over! Even though my husband ordered it “doggy style” instead of “animal style “ 😂😂 🤦‍♀️