In-N-Out Burger

The Double-Double with everything, fries, and iced tea at In-N-Out are always fresh, delicious, and hit all the right spots: cravings, hunger, or just a quick bite. Adding a little salt, pepper, and their hot peppers takes every bite to the next level. A rainbow of flavors on the eyes, tongue, and belly. MMMM. MMMM. Mmmmm. A perfect, reliable meal every time.

Great experience, food, and customer service. I’ve been coming to this location throughout my life and have always had fresh food and good service. I came here last night & ordered a animal style fries, double double, and a shake. It cured the midnight munchies! Jasmine and Ricky provided great service. 10/10 would recommend!!

Absolutely delicious as always! The staff was also very helpful and friendly. They were even a bit quicker than usual for In-n-Out Burger. Also, a big added bonus is inflation hasn't really reached them yet. They were only a few cents more than the last time I had them maybe 2 years ago.

I appreciate this In-N-Out location for its location at a plaza with a huge parking lot (the Sunnyvale one can be a nightmare when it's extremely busy). Quality of food is consistently good whether dine-in or takeout, staff are nice, interior/seating is clean and the food comes out pretty quickly, in my experience. I also always have to get the fries well-done + animal style (grilled onions, house spread).

Always great food and great service. Love this location. Emma L. is awesome. She needs to be promoted.

I have been hearing about this franchise forever, finally I get to try it out. Just an okay for a burger, I liked the sauce but the meat itself is so thin, like you can barley taste any meat in the sandwich. Fast service, no matter how busy they get.

A must-visit for burger lovers in Santa Clara! Stopped by the In-N-Out Burger in Santa Clara and went straight for the legendary Double-Double Cheeseburger - Animal Style, and it did not disappoint. The Animal Style upgrade takes the already iconic burger to the next level—perfectly grilled patties with a crispy sear, topped with melted cheese, caramelized onions, pickles, and that signature special sauce, all sandwiched between soft, lightly toasted buns. The balance of flavors and textures is simply unmatched. Juicy, savory, tangy, and slightly sweet—every bite was pure bliss. Service here is efficient and friendly, and while it’s always busy (a testament to its popularity), the wait is absolutely worth it. Whether you’re a first-timer or a returning fan, this place delivers the true In-N-Out experience. Pro Tip: Don’t miss out on the Animal Style fries to round out your meal. Highly recommended for anyone craving a classic, high-quality burger with that unmistakable California flavor.

Stopped to get In-N-Out Burger while in Silicon Valley. Double-Double Protein Style is the way to go! This location is hopping! Great food, great service.

Food good Service excellent Ambiance good It's In n Out. The most consistent fast food chain in America. Burgers are fresh and the fries... I usually add grilled onions, chopped chilies and sauce on the side to add some flavor

Hey shout out to Joshua, working the drive through on a busy Friday night. He was gracious, funny and just taking care of business. Quality staff don't get enough shout outs, so yea, thanks for taking care of my dog and I for a quick bite.

I've enjoyed this location after a moment of shopping at the Walmart Marketplace in the same center. Never had a problem. In person order takers are very nice and professional. It's speedy to pay at one window, then in a few minutes you'll get your hot, custom made burger. I always order extra lettuce, grilled onion, no cheese and no salt in the burger patty and French fries. I also order the light pink lemonade which is sugar free. Never had any issues with my custom order. My furbaby also gobbles up their paw patty, which is also always salt free for our furbabies. Still a good price for my custom order.

This is my second location on my trip to SJ/SC area and not any different from the spot I visited and consistency is what you should look for at multiple nearby locations. The only change was I got two orders of fries with my double, double meal. I always add onions to my burger. Again everything came out as ordered and the fries were nice, hot and crispy. The server who took my order was good and like the other locations it was clean and well maintained with a worker constantly manning and cleaning up tables as needed at this bustling location.

Personally, I think this In-N-Out Burger is a great location! I mean it's centrally located and you have AMC Theaters right next to you! There is always plenty of parking available. And it's In-N-Out which has great tasting burgers, shakes, and their fries are more enjoyable now that you can tell them to fry them longer. I like at all their locations, that they have a person who takes your order while you are waiting in the drive-thru line! Whoever takes your order here (or especially at the counter) is always nice and friendly!

This place is always crazy busy. Not even an hour from opening and they have more than 50 customers inside. Food is definitely always consistent. Just too bad that prices had to go up. Always get my burger animal style with chopped chilli. No pickles. Light well fries. Side of spread. Was too hungry to eat so didn't even get a chance to take a picture hehe. Can't go wrong with that order. Always leaving full and satisfied. During this visit the seating area was clean.

One of the best In-N-Out locations in the area! The restaurant is clean, spacious, and has more seating than usual, making it easier to find a table even during busy hours. The restrooms are well-maintained, and there's plenty of parking nearby, which adds to the convenience. The food is fresh and delicious (most of the time)! We usually order Double-Doubles, a cheeseburger, and fries, and everything comes out just right. Any customizations we request are handled correctly, which isn't always the case at other locations. The customer service is quick, friendly, and efficient. They processed 25 orders in just 10 minutes, which was impressive! If you're craving a good burger, this spot won't disappoint. And the fries? Definitely better than average! Not the best burger I've had, but definitely hits the spot. Recommend stopping by!

One of my fav In N Out location bc plenty of parking and just less crowded (at least whenever I come here). It is near the AMC and I love coming here before or after the movies for a burger and fries. Affordable prices and it always good! Make sure to ask for a few packs of the in n out spread!!

Double doubles are now $6.25, but worth it for my recent burger! Always get the extra lettuce, onions (regular and grilled) and it comes out fire. Getting into animal fries too

I've been to this location plenty of times after watching a movie at the AMC in the plaza. Although there's usually a lot of customers, the wait time is not very long (10 minutes at most). The interior is very clean with plenty of seating, and it's not excessively loud. The food itself is standard In-N-Out quality, very tasty! You should definitely come here if you're in the area, you won't be disappointed.

Super easy and quick meal when you don't know what to get! Burgers are always great but fries not so much... I could do without the fries. My go to is a double double animal style with extra pickles-- messy but worth it!

It's not going to be amazing decor as it's fast food. But this location had plenty of seating inside and out. It was clean and the staff was super friendly. The food I thought could be better. Possibly my preference but fries were too soft for my liking. Shake was fine and cheeseburger wasn't amazing. But if u r a fan, go nuts. If not, I would suggest try another burger place.

Typical location with lots of cars in line. I went inside after my movie and the wait was not too bad. Good spot for cheap eats after a show.

Fire "Ash" or Ashley immediately. That girl has a serious attitude and she was so dismissive of her underlings. Terrible customer service, she completely "forgot" she was helping me figure out an issue with my order. The management at this establishment are clearly lazy and have huge egos. Do not dine here if you are expecting a positive atmosphere or decency.

I have to give a shout out to Josh! Hope you are able to get to happy hallow zoo this season! I've been coming here for quite sometime now, last few visits Josh has been either at the registers or at drive thru, his customer service skills is above and beyond. Even though you interact with him for a few minutes he makes those few minutes matter!!! Food is always 5 stars!

I'm one to typically write reviews, but I had an outstanding experience at this location. The girl that took our order misheard what we wanted in the drive-thru. I went inside to see if they would be able to fix my order and was met with outstanding customer service from who I believe was the manager, Alex. He remade our order, double checked it was correct, and even offered us a shake for the inconvenience of having to come inside. GIVE. ALEX. A. RAISE!!! He was phenomenal!

This place always seems packed but it's worth the wait. Definitely would come back here!

I like in n out but my last visit was not good! Drive thru employee name Abbi at Mercado location was not nice. We pulled up to the window and she did not greet us hello, and when we asked for extra condiments she gave us a look. She then gave us our drinks n food and we said thank you and she literally just brushed us off. No smile or anything. I understand if you're not having good day but please don't take it out on customers who did nothing to you. Thank you!

In-N-Out is still my favorite fast food restaurant. The quality and freshness is unbeatable at the price. Service is as fast as they can, as it's usually pretty busy. I always get double-double anima style with whole grilled onions and chopped chillies, with animal style fries well-done with chopped chillies, and it never disappoints. This time I tried a 3x3 and it was just as good as always.

Currently in California for work, I've tried In n Out before and not been overly impressed, I figured I'd try it again and see how it went. Went thru drive thru since no time to eat inside. So I tried the double double meal. The fries are just not good. I'm not sure what it is but they taste like cardboard. The Double-Double itself was ok nothing to crave but just ok. While I know people will think I'm crazy that's ok, I prefer shake shack or five guys any day over this. The service though, In n Out has the best service, hands down.

Just check this 3X3 with two extra cheese, animal style out. SPECTACULAR. Nice clean facility with a kind staff who listen to how you want your order. Great job. I never want my burger wrapped in paper cause I'll lose the cheese and they completed to specification.

This is just for the service... my family and I went through the drive-thru and the lady who was taking the order outside disappeared, casually came back, didn't bother to ask if we had ordered yet (and to our thought, we would then have a chance to order at the front intercom)... nope. It so happens the lady who was running the line missed a couple of cars without any regard. It's frustrating already being in a long line, but to be so blah about it was a bit annoying. We ended up ordering at the window and instead, were placed in the "home run" parking spot having to wait for our order another 10min. It's expected to have long waits at in-n-out, but a nuisance when people obviously could give two rats butt about their job. Expect to wait a looooong time 40min + at this location... and to top it off w a baby crying throughout it all... smh

Never misses. When I want a burger, I go for in and out. If you go at the right time, the line is short! The staff is always super friendly at this location and the service is fast as well.

The burgers are such good quality and are so delicious worth the line Ive been coming here for years and they always have great service

Even better than I remember! The last time I had in-n-out was a couple years ago but went back on Monday and it's so good. Love that you can customize anything here (hello secret menu!) and that they have banana peppers for you to get from the condiment station. I got the cheeseburger with all the toppings and it was so delicious with the banana peppers! It added the perfect tangy spicy sour balance to the burger. The animal style fries were out of this world. The only thing is that it was a little too soggy for me so next time I'll ask for the fries to be well done. The chocolate shake was also very good. More thick than I expected. If you're hungry, I would recommend the double-double which has 2 beef patties. This location has really friendly employees and our food came out pretty fast. Highly recommend!

Light well fries were so salty! It was also not light well. My 'extra everything' order was ordinary

In n out never disappoints and this location tends to be a little less busy compared to others which is always great. Thank you Romeo for not allowing line cutters!!

In n out is an iconic place you should say you've been to while in Cali. Perfect place for after a game or concert since it stays open late, drive through on roadtrips, or for just a quick easy and cheap meal. They've got their system down and are pretty efficient even when the lines are constantly long. Quality has stayed consistent and fresh and I appreciate that the prices have relatively stayed similar if not a very slight increase over the years . I also appreciate that you can customize/add things and it doesn't change the base price of the burger. If you have dietary restrictions you can also customize by getting it protein style (lettuce wrapped instead of bun). They also have a large "secret menu" you can look up. I'd recommend eating it fresh on the spot bc if you do takeaway it's not as fresh tasting and the fries very quickly become cold and soggy. Personally I prefer the fries well done or extra crispy. You can also ask for extra animal style sauce in the little to go packets. This location particularly gets crowded and the drive through line gets in the way of regular parking traffic with the AMC theatre there. It's right out the outside corner of this shopping mall so it's easy to find. Price is good, quality is good, and it's fast. I don't know very many people that dislike in n out!

If Alex isn't the manager... make him it! Incredible customer service. Incredibly helpful and nice service

It only took 10 minutes for my order on a Friday night! Pretty quick considering our order was a little big. One of our burgers didn't have lettuce though. I guess the burger assembler forgot(?). The light well fries were done perfectly and the staff here were polite. They were constantly cleaning areas of the store too! KEEP IN MIND: There's not much seating at this location.

Today I had lunch here. I entered and was greeted immediately by an order taker Josh. He said welcome and waved. Yes I know. I was as surprised as you were. Who does that at a fast food place. I was amazed at the amount of energy he had. I ordered a cheeseburger with grilled onions and a Neapolitan shake. Josh said thanks for coming in and have a great meal. I didn't wait long before my number was called. I found a seat. Ripped open the bag. My first bite - Hottest burger patty. Burned the roof of my mouth when I took a bite. What a surprise. Was it a fluke. I took another bite. Same thing. Hot. Not only good service but great burger. And my Neapolitan shake hit the spot. And lots of parking spots. Located at the Mercado Plaza.

The staff runs this place like they are the owners. I always have a great experience at this location and it's my go to on business trips. Thank you

You can always rely on a consistent experience at ANY IN and Out. Menu is simple, everything is fresh, doesn't taste processed. This review is more focused on this store. CRAZY CRAZY Drive through at all peak times. Be prepared. You might be able to catch a window in the drive though where it's not as bad. I prefer to walk in as the lines are usually shorter (once again, outside of peak hours). The parking lot is usually good, but it does share w/ the movie theater, so it creates more traffic congestion. OH- in the after hours, when movies get out, this place goes bonkers too. Otherwise- staff is ALWAYS friendly, food is always good.

What can I say...as a California native this always feels and tastes like home. Anytime I travel to California for work or vacation my first stop is always in-n-out. The taste of the food is always the same and spot on...kinda nostalgic as it takes me back to my early childhood of eating in-n-out in Rancho Cucamonga with my family. The burger to me is always cooked to perfection...they have this down to a science with nice juicy patties with a slight crisp at the end and don't forget to their famous sauce which gives it the perfect touch. The service is always on point and I've never had an issue with my order and even though it seems like there are many others waiting ahead of you they get through the orders pretty quick. The ambiance is always the same in sense of the line, menu, ordering, get your drinks, sit and wait for your number to be called...I wouldn't have it any other way. In-n-out is home for me and my family.

Best fast food burger at the best price. Tastes fresh and homemade every time, and best of all, the hot stays hot, the cold stays cold! Crispy lettuce, tomato and crunchy onion. If you like your meat thick, like I do, you'd best order a triple double (3 meat patties, 2 cheese slices). The fries are meh, but if you eat them hot and fresh they are not too bad. Drinks are solid, shakes are yum. But honestly, I come here for the burgers because they are the best! The employees are sweet and friendly and the inside is clean.

This In-N-Out is super convenient for me because I can quickly grab a bite before I head to the movies. Either drive thru or dine in, both experiences have been pretty quick. I usually always get the single with grilled onions and my bf gets the double-single protein style. The reason why I docked a star off is the inconsistency - the tomatoes will either be thinly sliced or thickly sliced and the lettuce can be either small or big pieces.. which I realize is a bit hard to manage but just a bummer because once I ate a single the lettuce piece was super thin. Regardless, I continue to visit this location because of the conveniency and quick service.

This review is for Sam who gave the warmest welcome to everyone who walked in through the doors, my entire stay. She really elevated the atmosphere like I've never seen at In N Out; all while handling all the floor duties with quick efficiency. She's a pro. I rarely leave reviews but this was another level . What a lovely surprise. Thank you Sam. Your professionalism through kindness has not gone unnoticed. Evening of December 20th, 2024

HUGE shout out to the staff at this establishment today. This was my first dine out experience at fast food since being diagnosed with lupus and celiacs. The young lady at the register quadruple checked my order and also verified with the manager and working staff about it coming through. Then once my order came up the manager stood at the counter until it was picked up telling everyone to keep my order seperate from my son and husband's (non gluten free) order. I felt so incredibly safe and can't say enough how much that meant to me today. Thank you

Can't go wrong with In-N-Out. This location has a large parking lot ( shared with the AMC Theatre next door) so parking shouldn't be an issue. Drive thru lines get really long around dinner time, just a heads up! My go-to order is always a cheeseburger plain with lettuce + regular fries! I've been ordering this every time since I was a little kid and I've always enjoyed it. My family thinks I'm a heretic for eating plain cheeseburgers (which is just the buns + meat + cheese) but the heart wants what the heart wants!

The guy who took our order had beautiful eyes, and he was so nice. Im very pleased ;3.

My favorite burger place even my friends out of town always request to eat in n out love it

Very slow extremely slow drive thru they need to improve cant be waiting 30 mins on lunch break Burgers are always Great

Delicious Surprisingly reasonable prices despite being on Silicon Valley Kids, grownups, seniors of all types loving it Double with fries and a shake will do you right

I ordered a hamburger, but it was covered with a crumpled napkin. I thought that was why I only ordered a hamburger. Is it not allowed for customers to only order hamburgers? After barely finishing the hamburger I ordered, I never wanted to go back to that hamburger place again. I wondered if there was anyone else who had the same experience as me.

A California Staple. I don't eat beef and still enjoy coming here. My order is - grilled cheese - toasted bun - fresh onions - animal sauce - tomato - lettuce - pickles Make sure to ask for animal sauce on the side! Also the peppers.

Girl in the drive through window tonight must pay for the pepperchinis out of her own money cause I asked her for a generous amount, and she really only gave me one little container with two inside. Damn I hope she doesn't break the bank!

Visit: 4/2/21 Came here for dinner with Allen after an afternoon tennis practice! We haven't been to In-n-Out in ages. This one always has a drive-thru line so we did a walk-in instead. Which was pretty fast! I don't think we waited any more than 15 minutes. +1 Appreciate that the menu is always simple +/-1 Don't forget to get the fries well done +1 Appreciate the toasted bun and crisp lettuce - makes it a classy burger Overall, what I discovered about myself is that I need at least a double-double to be satisfied LOL. Which, for the price point and quick fix, is not bad at all! Would I come again? Yah, if I am in the plaza and don't know what else to get!

This in n out location is awesome. The food is always 10/10 and that staff are so friendly. Big thanks to John for being such a great guy and working so hard to keep things clean and make us feel welcome

7/30/23 Well, it's an In N Out, and pretty much like most others. Maybe the dining room is on the larger side. It was about 20min (per timestamps on my pics) between ordering time and getting our food, and I'd say that's a little below par compared to other locations. It did feel like forever, especially with a 3.5yr old and a 5month old waiting, and just me trying to keep the peace. Otherwise, nothing much to report here. So, compared to other locations,... 2/5 #santaclara #fastfood #americanfastfood #fastfoodburger