ANSHUL
Google
The food quality is absolutely the headline. The Chole Kulcha was one of the most balanced chole I’ve had in a long time, genuinely comparable to top spots in India too. The Tiffin Chicken was exceptional, with a beautifully judged spice balance. The Butter Chicken was good.. nothing extraordinary, but still among the better options in Berlin & definitely worth trying. Overall, the chicken, masalas, and all other ingredients smelled and tasted premium.
Management, however, didn’t match what you’d expect from a restaurant inside a five-star hotel and listed in the Michelin Guide. We arrived on time for our 20:30 reservation and still waited 25-30 minutes to be seated, then another 20-25 minutes between starters and mains. The place felt noticeably understaffed, so much so that even the bar person jumped in to help with the service.
And the kulfi was a shock.., easily the hardest I’ve ever had, so badly frozen I had to literally fight for bites, and also felt very synthetic in flavour.. lacking the rich milk taste, instead felt like frozen milk powder which sadly somewhat spoiled the ending of an otherwise beautiful night. It should be softer, or at least served pre-sliced!
Big credit though... the host handled the chaos brilliantly and still found us a nice, quieter corner & our server was genuinely warm and good.. clear explanations and friendly service.
Bottom line: top-quality Indian food, but the upper management needs to tighten operations and staffing so the overall experience matches the kitchen and service.