Prathyush D
Google
I am absolutely appalled by the experience I had at the India Club Garba event this evening. I had been looking forward to this celebration for weeks, only to be turned away at the entrance because my ticket was deemed “invalid.”
The reason? I had purchased the ticket from my friend, and apparently, the event staff decided to tie ticket validity to a handwritten name instead of a proper QR code or standard digital system. In 2025, when even street food stalls use QR scanners, this event was relying on scribbled names on paper — how unprofessional is that?
To make matters worse, the ticket was a whopping 100 dirhams, which I now realize went completely to waste. I paid a premium price expecting a well-organized event, not to be humiliated and turned away at the gate.
What made it worse was the sheer rudeness and lack of empathy from the staff and management. Rather than helping or explaining the issue politely, they dismissed me outright, as if it was my fault for expecting a basic level of organization.
I understand the importance of security and authenticity of tickets, but there’s absolutely no justification for treating attendees so poorly. There were no clear instructions beforehand that tickets would be name-locked, nor any effort to resolve the confusion at the gate.
The entire experience was frustrating, embarrassing, and deeply disappointing. I came to celebrate Garba with friends and instead left feeling humiliated at the door.
This event desperately needs to rethink its ticketing system, staff training, and basic customer respect. Festivals are about community and joy, not about being turned away because of outdated and arbitrary rules.
For an event that charges such a high price, attendees deserve far better. I truly hope the organizers reflect on this and improve — no one should be treated this way at a cultural celebration.
