Ophelia R.
Google
I've eaten here many times over the last 17 years. My girlfriend and I had two meals here in as many months -- one outstanding, one regrettable -- and my rating is averaged between those two.
Went for a dine-in experience first -- had pakoras, lamb vindaloo, kadhai beef, and dal makhni. We were blown away. Hands down the best Indian meal either of us has had in years, and maybe the best meal we've ever had in a restaurant together. The depth of flavour in the main dishes was outstanding, portions were very generous, service was thoughtful, and the restaurant's atmosphere was fabulous as always. The place feels like one of the most luxurious restaurants in St. John's. The cost was very reasonable for what we got, and while automatic gratuity is unusual in a local restaurant, we would have tipped at the rate charged anyways. We raved about it for weeks and will certainly go back for a similar meal in the future.
Ordering takeout, on the other hand, won't be happening again. We ordered a couple of the mixed appetizer platters -- advertised as chicken and veg pakoras, bhajis, and samosa -- plus some tandoori chicken, naan and papadam. We were quoted a very long wait time (about 75 minutes). The platters substituted the restaurant's usual (and delicious) mixed-veg pakoras with whole vegetables, roughly chopped and poorly fried in soggy batter that fell off in sheets. Chicken pakoras were few and far between, bhajis were not included, samosas were greasy, the naan tasted stale and hard, tandoori chicken pieces were small and badly overcooked, and papadams were forgotten even though we were charged for them. The cost was nearly the same as our dine-in experience -- almost $100 when more than half our meal wasn't what we paid for.
This is a restaurant that clearly knows how to deliver high-quality food, great customer service, and experiences unlikely to be forgotten -- I just wish that was what we received both times we went. $50 a head for an immaculate dinner is beyond reasonable, but $50 a head for random pieces of bell peppers and broccoli, stale bread, and missing items is not. I hope our takeout experience was simply indicative of an off night in the kitchen, and that India Gate is able to keep up its high standards for years to come -- because when it hits the mark it strives for, there aren't many local restaurants that can compare.