Prakash B.
Google
I came with a group of my friends from our senior community for lunch buffet today (Wed. Nov. 19, 2025)
First of all, the server who seated us was not very friendly or cordial. Then, most of the buffet dishes were cold. The onion pakodas were limp and soggy. When I mentioned this to the server, there was no apology. She merely shrugged and walked away.
Secondly, when we asked if we could use separate credit cards to pay our individual bills, I was told that no more than 3 credit card transactions could be processed. No other restaurant has done this to us before. Our group eats at various restaurants on a regular basis.
Thirdly, the total bill of $225.65 was a rude surprise for 8 buffet lunches, $17.99 each. We paid by credit card.
The food alone was $147.67. That was correct. However she added a 18% service charge of $26.58 plus a tip of $32.23, making it a total tip of $58.81, so 39.8% tip for a buffet lunch. She never asked me if I wanted to add a separate tip on top of the 18% service charge. I had no time to check, so I paid the full amount.
Typically, the service charge is considered the tip (especially if there was a buffet and no extra work for the server).
Three years ago (July 2022), we celebrated an 80th birthday banquet at this location and we were happy with the service. JOJO was our contact person and did a great job of serving our needs back then. You can see our great 5 star Google review about that event in 2022.
This time, we are really disappointed and disgusted with the service. This practice of adding a tip in addition to a service charge without approval is unethical. It is not acceptable to add a 39.8% charge as a tip for a buffet lunch. Please see attached photo of the bill.
We may not come back or recommend your restaurant to anyone else after this negative experience.