Gwynedd Lynn de L.
Google
We got here on recommendation of other tourists we met, but unfortunately our experience was not at all good. It started off well with proper cocktails and great starters, but the mains were all wrong. My husband had little bone fragments in his mullet dish that were really sharp and could have seriously injured him. No apology was given. The saffron risotto was way too salty. The desserts were allright, but I’ve had better Gulab jamun from a street vendor.
Worst of all was that the mullet dish was still on the bill, and we had to ask for it to be scratched off. In order to do so, we had to fill out a really extensive complaint form. What kind of customer service is that?! All that time also zero apologies… then at the end we had to pay separate bills for foods and drinks, which caused our card to block because the bank thought we were being scammed. Again no apology for the inconvenience that caused us. They truly have a lot to learn with regards to customer service, it really is below standards.