Inkaterra Hacienda Urubamba

Wowza is really the only way to describe this property, from the views to the service to the food. After staying here, I really wish we were staying at additional Inkaterra properties on our trip. ||The views are absolutely spectacular as the property is nestled between multiple mountains. There cannot be anything more perfect than sitting in the hotel bar with a pisco sour during sunset. The service is also fantastic, as the people are nice and super well trained. There was a bit of confusion with our booking and they sorted it out behind the scenes instantly (I think they upgraded us actually even when it wasn’t clear it was their fault at all).||Dinner was also excellent and not at all pricey. We ordered a delicious bottle of wine for 160 soles, which was much less than I was expecting. ||The rooms can get slightly cold at night (they do hot water bottles but it gets cold). This place was also 99.5% perfect but I do really wish they had coffee in the room (we called down but it never came).

Hotel is beautiful - art, well appointed furniture honoring local culture. The food is farm to table with local specialties! |The extras include a welcome drink , hot water bottles in the bed. Fireplace. Lovely spa with excellent massage, hot tub and sauna. Each staff member we encountered met each request with warmth!

Our stay at Inkaterra Hacienda Urubamba was nothing short of magical! From the breathtaking Sacred Valley views to the impeccable service and tranquility. The rooms are beautifully appointed, offering a serene escape, and the farm-to-table dining was an absolute delight. A truly unforgettable experience that perfectly blends comfort with the natural beauty and culture of Peru. Highly, highly recommend! The hotel was perfectly situated to explore the sacred Valley.

Wow wow wow, what an absolutely fabulous hotel, luxurious decor with touches of local textiles everywhere , the log fire and candles add to the atmosphere in the evenings.|Relaxed atmosphere, the large floor to ceiling windows provide amazing views across the valley. |Complimentary afternoon tea served daily.|Dinning room serves Healthy modern cuisine using local ingredients.|Bedroom was large, enormous bed, our room had a lovely balcony with relaxing furniture, and pot plants. Turndown service at night provided hot water bottles.|They also have an Outdoor fire pit were you can star gaze and daily guided walks. |After a long day visiting inka sites it was a sanctuary to return too we didn’t want to leave.

We had such a great time at Inkaterra Hacienda Urubamba. The setting is beautiful and peaceful, and the rooms are really impressive—spacious, super comfortable, and nicely designed with a lot of attention to detail. The food was consistently good throughout our stay, and the staff were friendly, helpful, and very professional. Everything ran smoothly, and you really felt looked after. A couple of little touches really stood out—the fire lighting service in the evenings made the rooms feel so cosy, and the hot water bottles in the bed were a simple but brilliant detail after a chilly evening. Would definitely recommend if you’re looking for somewhere calm, comfortable, and well-run in the Sacred Valley.

Just finished my stay here with my wife, would definitely give this a 5 star rating. The haciendas were amazing. Very big rooms with awesome views, large beds and bathrooms and personal fire pits which we lit one night. We ate the breakfast every morning which was really good (especially for it being included) and we ate dinner there 3 times. The mushroom pasta was probably my fav and the beef tenderloin was good as well. Service was 10/10 with great turndown and they even left us these warm water pouches to sleep with to keep us warm which was a very nice touch. Would recommend for anyone looking to stay in the area. My wife and I also got the hot stone spa treatments which were really nice. The facilities there were very relaxing and we hung out in the sauna and hot tub for a little while after our massages.

Spectacular hotel. Great design. Lovely rooms. Breathtaking vista. Fires in the bedrooms|But…..|No slippers. No cotton wool. No kettle (but tea/coffee can be delivered foc)|Lovely touches at turn down (hot water bottle), that’s if you get any. I mentioned to reception that our room hasn’t been serviced, only then delivered water on request, still no turndown! ||The food is the worst we have eaten in Peru. Infact the sweaty mushroom starter was inedible! Service is very slow||I’d stay for the view and hotel interiors. But ask your guide to eat elsewhere!

We stayed in Cabin 19 at Hacienda Urubamba, and while the location and service were excellent, the room had several design flaws. Pros: • Amazing service—the staff was friendly and attentive. • Comfortable bed and pillows—we slept well. • Peaceful and private—no foot traffic near our cabin. • Beautifully decorated main hotel with nice perks like free tours and afternoon tea. • Small on-site store for essentials. Cons: • Bathroom was extremely dark—we had to pack in the main room to see. • Limited closet space—only five hangers, plus a safe taking up room. • Clear toilet door—no privacy. • No way to cool the room—plenty of heaters but no cooling, so we had to leave the doors open. • Bright exterior lighting—shone into our room at night; we had to request it be turned off each night. • No in-room coffee or tea—you have to go down to the main area. The setting and service were great, but the room’s issues made the stay less enjoyable. would consider other options next time.