Inkaterra Hacienda Urubamba

Best hotel in the scared valley. Casita was wonderful with private fireplace to keep us warm at night. All the modern comforts you could ask for! The spa was very clean and relaxing. Would have enjoyed a longer stay. The staff speaks perfect english. Food at the restaurant and breakfast was delicious and filling. Thank you for a wonderful stay, we can't wait to come back.

Set in beautiful grounds, we stayed in a 'Casita' (think cabin) behind the main building. The Casita was well appointed, with a large dressing area & ensuite. The bedroom was spacious with a log burning stove (albeit not required on our stay). The restaurant in the main building was excellent as was the bar lounge area, where you could also eat. All the staff were friendly & helpful. Highly recommend for two or three nights, so you can take advantage of the beautiful surroundings, good food, excellent service and the trips offered, such as star gazing.

We loved our stay here and the Casita we had was spacious and very comfortable. |The menu needs to be changed or added to as was difficult to have dinner here more than one night. |Breakfast was just ok they couldn’t seem to be able to cook eggs.|Our server Karla was so lovely and efficient. Regardless of the food not being great we still had a Lovely stay.|The common areas are super comfy and the fireplace adds a nice touch to make it super cosy.

Spectacular. The setting is unbelievable, with the Andes in the background. The hotel is luxurious, quiet, with exceptional food and service. We stayed in the main house which was very calm and quiet. I’d recommend a Cabana if your budget stretches to that just because you get more appreciation of the surroundings, but our room was superb. Honestly the best hotel I’ve ever stayed in.

Overall, the hotel was incredible—very clean with beautiful bedrooms. The rooms were a little cold, and I think a better heater would help, and thecfood needs to be improved but everything else was wonderful. It’s a very nice hotel. Staff was nice but needed more training.

Hotel is beautiful - art, well appointed furniture honoring local culture. The food is farm to table with local specialties! |The extras include a welcome drink , hot water bottles in the bed. Fireplace. Lovely spa with excellent massage, hot tub and sauna. Each staff member we encountered met each request with warmth!

Wowza is really the only way to describe this property, from the views to the service to the food. After staying here, I really wish we were staying at additional Inkaterra properties on our trip. ||The views are absolutely spectacular as the property is nestled between multiple mountains. There cannot be anything more perfect than sitting in the hotel bar with a pisco sour during sunset. The service is also fantastic, as the people are nice and super well trained. There was a bit of confusion with our booking and they sorted it out behind the scenes instantly (I think they upgraded us actually even when it wasn’t clear it was their fault at all).||Dinner was also excellent and not at all pricey. We ordered a delicious bottle of wine for 160 soles, which was much less than I was expecting. ||The rooms can get slightly cold at night (they do hot water bottles but it gets cold). This place was also 99.5% perfect but I do really wish they had coffee in the room (we called down but it never came).

The open plan building and the rooms are stunning, and spotlessly clean. We had an issue with a smell in our bathroom. When it couldn’t be rectified, we were upgraded to a beautiful lodge.|Bar area is lovely, particularly when the fire is lit.