Insomnia Cookies

TL;DR - would give negative stars if I could. Ordered cookies that never got delivered and staff never tried to fix the situation. — I ordered some cookies through the site to be delivered to a friend who was going through a personal crisis. The cookies were never delivered - the photo the delivery person sent was of the cookies on a bench. (I attached the image here bc seriously?!) My friend called the delivery person and they hung up on her. I called and after going through the runaround with a staff person for a while, they finally said they would resend out the order… but they never did, and they also never gave me a refund. Would not recommend - was an absolute nightmare to deal with and was just trying to do something nice for a friend.

The s’mores cookie is a must try. The caramel ice cream is actually quite balanced and goes really well with the cookie. The dream weaver ice cream (purple) fell flat.

This is the spot! The cookies are always warm, the ice cream is always cold. Never had a bad time here. Hey #corporate, the dude working the counter had a great movie tie-in idea for Dune themed cookies, you should check it out.

this store hires literally anyone. every time i come in here they never have the cookies they’re showing because employees slack off constantly. they’re always hostile and aggressive. tonight (3/12) when i walked in, a guy in a red shirt was super hostile and chain smoking outside the building the whole time. he said “i’m leaving to smoke” after i just walked in, and came in aggressively saying people take forever to order and think it’s mcdonald’s but why does that matter. he should be doing his job and serving the people who come in no matter what. he claims people were taking forever to order but he was outside smoking the whole time so i was never able to place an order. this place is supposed to be a simple cookie shop for me as a college student coming to 18th ST to enjoy the nightlife. like bruh it’s literally called insomniac cookies and i can’t even get a cookie at 10pm despite y’all not closing for hrs after that. again THIS STORE HIRES ANYONE AND WILL NEVER HAVE THE COOKIES READY. HORRIBLE SERVICE! VERY HOSTILE!

Convenient for late night snack. Pricey cookies but they are a generous size (almost $5 for one). The staff was friendly and food tasted great. The location does not have adequate AC though.

One word: wow. The cookies are amazing and every flavor was great. I love that the cookies are warmed up when you get them. I will most definitely be back for more. Note: I recently had the cookies delivered to where I work after my original visit and the whole experience was great. They found me right away and the cookies will still warm when I got them to the break room.

Very good the smores and salted caramel cookie were my favorites. I don't reccomend the brownies from here, but very delicious cookies.

Smh..I am soo in love with these cookies. I NEVER knew how good they were until my sister had me try them say 3 weeks ago. Ever since then..I went back for 12 and have now ordered 50 😅😅 ( I'm sharing with family). Cookies are ALWAYS fresh and hot and mouth watering soft. Smh, I even got some last night with sister as she was taking some out of town lol.