Justin Reynolds
Google
I applied to this school. When I received a call from my advisor, Tammy Polanco, I was very excited. I had tried reaching out to her several times, but she was busy with other students, which is understandable. Due to my zeal to attend the school, I called the main office in hopes of getting some answers. I ended up speaking with Jeff Haines, who was able to answer all my questions.
After my talk with Jeff, I received an email by mistake that was a conversation between Jeff and Tammy discussing me. Jeff had emailed Tammy that I tried calling her "50 times lol," and Tammy replied, "So he was too busy to be transferred? Lol."
I felt that the whole application process was unprofessional. My excitement to attend ICE was significantly diminished.
However, after I emailed the main Director of Admissions, Gabriela Arzate, she was very helpful and apologized for their behavior. She personally handled most of my questions and sent me all the information I needed to apply.