InterContinental Alpensia Pyeongchang Resort

My friends and I came to Intercontinental Alpensia because we got a really good deal and expected to experience snow right at the resort. The snow arrived a bit later than we hoped but honestly, we still had such a good time! The room was lovely, the weather was perfectly chilly (sometimes too cold.. so come prepared!) and we were lucky to catch real snow at Mount Balsangwan by taking the cable car at nearby resort (Mona Yongpyeong)We have to give a huge shout out to the in-room dining service; the Beef Risotto and Frutti di Mare Pasta were soooo good. Truly delicious!The whole area is so pretty and calm, especially with the Christmas vibe when we visited. Everything felt cozy and magical. We definitely plan to return! ❄️💙

Very nice 5-star hotel with very large beds and beautiful rooms, very clean, unfortunately the mattresses were very, very soft, which we found uncomfortable.|The breakfast buffet impressed us with its wide variety and excellent service, but unfortunately, as in many large hotel chains, some convenience food is used here too. Convenience food can, of course, also be of good quality.|As everywhere in Korea, the staff are linguistically talented and professional in their work.|The hotel is located in the Korean Alps in a very quiet part of town.

I have been staying here for 4 nights so far and though the room was clean, the interior seemed old and not reflective of what i expect from a 5 star hotel. The service is generally ok but one thing that shocked me was the laundry service price. I expected it to be per kg just like how laundry machines work but it was actually per piece! I was charged 157,500 won for this two bags of laundry! Personally, it was very unreasonable pricing. I should have asked but the receptionist should also be open about the pricing and let me know first before agreeing to it. I was shocked and felt like it was daylight robbery because the markup was way beyond what a reasonable person would have expected.

We stayed at the InterContinental Alpensia Pyeongchang during a winter ski trip.|Check-in was smooth. As the hotel was fully booked, we were not able to receive a room upgrade or late check-out. However, we were offered points instead, which was a very nice gesture and showed recognition of IHG elite membership.|The ski resort, restaurants, and convenience stores were all within a 5-minute walk, which made our stay very convenient.|Overall, it was a pleasant and comfortable experience for a ski getaway.

Really outdated here in every aspect. The facilities were really old in general. Really outdated enough that Apple Pay is not even supported lol. NFC is not available at the front desk. Breakfast was pretty weak for 5 starred hotel as well. I think the management must consider revamping this property at this point.

The hotel is in a great location. There were dining options in the hotel but many others nearby with a variety of local and western cuisines. Very convenient for skiing and the slopes were well maintained with friendly staff. The water park was nearby and the slides were fun even for a single adult. The hotel staff was Fluent in English and very helpful. The room was comfortable and clean.

Hotel room is abit old, feels like it’s in the 2000s But rooms are spacious Not the typical intercontinental that we have in the cities

I was extremely impressed with the customer service. The Concierge, especially, who arranged private taxi with a woman ‘Speed Racer’ whose car and driving were clean, fast, friendly, and smooth. The front entrance is also steps away from a gorgeous lake pavilion alluding to Gyeongpo’s walking trail near Gangneung Beach. If you’re looking for mountains, sun, water, wine (they have a wine shop) and warm smiles. This is the place.