InterContinental Yokohama Pier 8 by IHG

Intercontinental Yokohama Pier 8. Stayed for one night on 21 Nov 2025. This is a rather new hotel compare to its peer, Intercontinental Grand Yokohama, which is a 5min walk away along the bay area. The hotel is modern and right on Pier 8. We had a room that overlook the bay, with a crane in front of our room. It’s a beautifully design hotel and room. Club Intercontinental feels really exclusive serving both hot and cold food. Soma was of great help when we arrived for afternoon tea. She got us a window view table and we enjoyed a great view while having our tea dishes. There’s a roof top area where guest can enjoy a great view of the bay. We strolled around the bay and enjoyed the various actibities, including there weekend markets, red brick building, etv. Overall a great hotel to stay in. We will love to come back soopn.

Phenomenal Service and Hotel overall. I travel quite a bit, and I don’t bother to write reviews. But this time I felt I had to. I’m a IHG diamond member and I booked a Deluxe King. Hotel personnel took our luggage at the door, guided us to the reception. We got upgraded to VIP suite. Luggage were sent strait to the room. Room is immaculate, bathroom is tech Asa y, shower has a glass wall open into room. I have been in Conrads, JW Marriots and still super impressed. For the Value you getting, especially if you have status, spend a few days here to get the Jet lag off before you hit the city.

The room and service were top notch. I booked 3 nights at the hotel and informed the hotel ahead of time of expected arrival as my flight arrived around 4/5 am. I arrived at the hotel around 7 am. I was a little confused as the 1st floor is not where the check-in desk is. Since it was before 9 am, the doors didn't open automatically. So I looked around the building for another entrance to realize I had to ring the bell. The rest of the stay was smooth sailing. I was checked in and addressed by name before I even offered it to the front desk agent. ||The room itself is large and gorgeous. With a spacious sitting area and large dining table, my guest and I spent a lot of time in this room due to the July heat and jet lag. It allowed each of us to have our own space and relax. There were Japanese treats upon arrival, and I love that non-alcoholic drinks in the fridge were free. There is a wet room for shower and bath. The bathtub is deep enough if you want to have a relaxing soak. The toilet was separate and had a short and small sink to wash your hands. ||There is a 7-11 within the complex, part of the Hammerhead mall. It was nice to have that a few steps away as it was convenient to grab a bite to eat as it was way too hot to venture far. The complex is also connected via a skybridge (5 minute walk) to the World Porters mall. ||The staff and service were very helpful and accommodating. I inquired with the front desk about booking a last minute room for a friend. Some staff have limited English proficiency, but I was able to communicate via Google Translate. My friend did end up booking a room the day of check-in. Because she was traveling alone with a baby, she asked to be booked on the same floor as me. Initially one desk agent said that wouldn't be possible, but another agent stepped in to move some guests around to make it happen. ||I did not get to try the onsite restaurants. I did visit the gym. It just had cardio equipment and no weights. They do keep the hallways a little too warm for my liking, but a lot of public spaces in Japan like airports tend to be too warm for my liking. But I would 1000% stay here again.

Absolutely fabulous! The room was stunning and very well appointed. The service was top notch. The restaurant was great and the location could not be beat. We really loved Yokohama and I think our stay here had a lot to do with that.

Beautiful hotel! The service and food were excellent. It was in a great location, located near shops, restaurants, an amusement park and the cruise terminal. It was a little more expensive than we would normally pay, but worth the extra cost.

We stayed at this hotel from November 4th to 6th. My cousin and I stayed here, and what can I say, the hotel is fantastic and the location is excellent. I recommend it especially for those who want to visit Yokohama but also Tokyo. We often had lunch and dinner at the hotel, and all the staff were wonderful. A special thanks to Mr. Hagiwara for his wonderful empathy!

Our stay was amazing! Hubby had a medical emergency, and the staff took such good care of us while we were there. Switched my room while I dealt with hospital issues, then made sure I had a taxi each day and whenever I needed it. Sent beautiful flowers and notes to us in our room. The room was beautiful, well stocked with amenities, tea, coffee, drinks, etc. Very comfortable bedding, a gorgeous view! Food was great - loved the breakfast!

Due to a medical emergency, our stay at the hotel was extended by 9 days. Before we were to board a cruise ship, hubby was hospitalized early in the morning. The hotel staff took care of everything and moved our things to another comparable room (the only real difference was the size of the shower - smaller - which was fine). Everyone took such good care of me, always asking how he was, even giving me hugs when I was feeling sad. Sweet notes left in our room, with tiny origami accents, and even a beautiful bouquet of flowers on his return. Every staff member we encountered when he returned welcomed him back! They really go out of their way to take care of each guest at this hotel. So nice to see smiling faces everywhere you go. As for the hotel itself, it is beautiful! Starting from the first floor with it's impressive spiral staircase, to the rooftop garden with it's walkway almost fully encircling the hotel, everything is clean, neat, and simply elegant. The rooms are a bit Japanese and a bit American in style - everything we love, as well as Japanese bath accents (bidet, and a separate soaking tub). The views from both rooms we stayed in were great, and the restaurant's food was very good, with both American and Japanese choices. All staff were well versed in English, and we had no problem conversing. We plan on returning to Japan at some time in the future, and we definitely will be staying at the IHG Intercontinental Yokohama Pier 8!

Beautiful Hotel and amazing room! Great location. The staff was super polite and the views were amazing.

It was my first time traveling to Japan. I had heard about Yokohama through my husband, who is an avid PS5 gamer and had explored its virtual streets while playing Yakuza. Seeing the Yokohama Ferris Wheel and experiencing the vibrant energy of this city in person exceeded all our expectations and left a lasting impression on both of us. Our stay at this hotel made it even better! From the moment we stepped into the grand lobby, we were greeted with warmth and hospitality by the staff. We are loyal IHG platinum members and we were so delighted to receive a complimentary upgrade to two Single Classic rooms with mesmerizing Minatomirai views. The sight of the Yokohama Ferris Wheel, the harbor and the city skyline from our room was really great and very relaxing. The room itself was a haven of comfort, cleanliness and elegance, with luxurious furnishings, modern amenities, great use of wood and thoughtful interior. It was also very spacious! The bed was extra firm and I was worried I will not be able to sleep well but I had the best sleep of my life. Though we only spent a night here, the attentive staff, Mr. Honma, Mr. Maeda, and Ms. Maeda at the front desk, ensured that every aspect of our visit was seamless and enjoyable. Their professionalism and dedication to providing exceptional service truly stood out, further enhancing our overall experience. Additionally, our experience was further elevated by the unparalleled service provided by Kikumi san. When it was time for us to depart and head to Haneda airport, Kikumi san went above and beyond to assist us in booking a taxi. Her warmth, thoroughness, and attentiveness made the process seamless and stress-free, leaving a lasting impression of hospitality and care. Eventhough our stay was short and sweet, we will bring with us great memories from this trip. We are very grateful for the excellent hospitality we received. Our stay reaffirmed why we choose IHG properties time and time again, and we eagerly look forward to returning in the future.