Rob and Amanda W.
Google
Disappointed after a Jags game, our party of 8 dispersed and my wife and I were the last two at the table finishing our drinks and we were approached by a very condescending employee that told us we needed to leave. Most of the group that left had full beers that they left at the table but my wife and I stayed to finish our drinks. The bartenders were happy to sell the beers to our group at 6:25 PM. We mentioned that the bar said last call was 6:30 and they closed at 7:30. Keep in mind that this was at 6:40 PM when this conversation took place. He was entirely condescending and said “you would think that the chairs on the table would be a clue that we were closed”. I said that the bar told us the closing time was 7:30 and the employee said “well you’re not very observant are you?” We honestly thought he was joking but he was not. He said “ I know it says we close at xxxxx time online but we opened early so we are closing early”. As a jags season ticket holder and someone that really wants down town to be a viable place for people to congregate, I’m absolutely appalled at how we were treated tonight. I understand that businesses close early but his arrogance absolutely ruins a good thing that this business has going for them. I did not get this guys name but I wish I did. I do not believe he was a manager and was more of a bouncer. The disconnect between the bar staff and the manager/bouncer staff made this experience one of the worst. I do believe this was a rouge incident that wanted to “hang out with their friends”. As we were told to leave, there were 10 people at the bar still drinking and after we left the business the door was locked behind us. Bars can do what they want but this was a really bad look. Do not expect the posted business hours to be correct and don’t expect any respect from the management at this establishment. It’s sad because we brought friends that we told about this place. We will not be recommending this place moving forward because we would never want our friends to be treated that way. Jacksonville needs to do better to revitalize their down town. Customers of the Four Seasons will bury this place immediately if they received this customer service.