Sungka Vong
Google
1. Flavor and Authenticity:
The Shiromaru Tomago lacking the creamy richness typical of a proper tonkotsu soup base is a critical flaw. Authentic tonkotsu ramen is celebrated for its deep, umami-rich broth that comes from hours of simmering pork bones. The comparison to salted duck eggs suggests the flavor profile may have been off, potentially catering to a different palate or suffering from inconsistency in preparation.
2. Customer Service:
Subpar customer service can amplify dissatisfaction, especially when expectations are set high based on prior experiences. Attentiveness and politeness are hallmarks of Japanese service culture, which might not be as strictly upheld in other locations.
3. Value for Price:
Overpriced, mediocre ramen is understandably frustrating, particularly when you know how affordable and delicious authentic ramen can be in Japan.