Sandip P.
Google
Date of Visit: June 21, 2025
Location: PwC tower, 18 York st.
I’m writing this review with genuine disappointment.
I was a regular at the former iQ location in the TD Tower PATH and always looked forward to their Lima chicken bowl — it was fresh, flavorful, and consistently good. So, when I spotted the iQ sign at this location, I was excited to give it another try after a long time.
Unfortunately, the experience left a lot to be desired. When I walked in, the restaurant was empty — just one staff member at the counter and another in the kitchen, who seemed more interested in scrolling through his phone than attending to orders. After placing and paying for my order, I patiently waited, only to notice that the kitchen staff hadn’t even started preparing my bowl. He kept on scrolling his phone and I had to prompt him before he began working on it. He seemed very disinterested in doing his work.
To make matters worse, when I opened my takeout bowl after coming home, I realized the chicken — the main component — was missing entirely. This was not only disappointing but also careless, likely a result of the staff's inattentiveness.
To top it off, the quality of the food has noticeably declined. This is a far cry from the vibrant, high-quality meals and prompt, professional service that once defined iQ.
Sadly, after this experience, I won’t be returning. You’ve lost a once-loyal customer.
