M
Google
Shop, canteen, café, and a nicer restaurant downstairs all in one place. The space looks good - minimalist and modern, and the overall concept is great, but the heavy foot traffic made the experience feel chaotic and a bit messy.
We first tried to eat in the canteen but were told it was closing, and were redirected to the café, which serves the same hot menu and stays open about 10 minutes longer. The café was packed, though we did manage to find two seats at the counter.
I ordered the soba and the aubergine. Both were tasty enough but nothing standout. I do wish the dishes had arrived hotter instead of lukewarm. The soba was perfectly al dente, which I appreciated. The hot menu prices felt reasonable. I also tried the black sesame mochi at €4.20, which felt about a euro too high for what it was.
Service at the café wasn’t very attentive - staff were focused on prep work and rarely looked up, so I had to get their attention each time I needed something.
The café also has a takeaway section with refrigerated food and drinks, which is convenient.
The store section includes a freezer section with some single-serve daifuku, though most were sold out. The ambient assortment felt basic and could be much stronger for a specialty Japanese store.
We also walked past the restaurant downstairs, which is where the restrooms are located. The dark ambiance is clearly intended to feel upscale, but it came across as dingy instead. A bit more attention to making the area look clean and polished would go a long way.
There was a Beams Japan popup, which was exciting to see, but the prices were steep - a simple canvas bag was €59.
Overall, the place has a lot of potential, especially if they reconsider the layout, improve traffic flow, and refine some of the spaces for a smoother customer experience.