David H.
Yelp
BEWARE : USE CASH IF YOU CAN : READ YOUR BILL, CAREFULLY!!!
Jan2023 - On a $75 bill with a few friends, I left a $24 tip. I round in such a way I know if something is off when I see the charge on my card. I was not going to make a big deal of my $24 tip getting changed to $29. I know the times are tough for service industry folks, so I let this slide.
Feb2023 - The bartender tried to slip a drink from my neighbor at the bar onto my tab. I came to eat dinner and only drank wine, so when I saw a beer on my tab I was confused. While I have bought drinks for women at bars before, I was not trying to buy this person a drink, she was kind of rude when I made light conversation and seemed preoccupied with her phone and writing on napkins. Her weirdness was enough entertainment, and I was happy to just watch her franticly text and scribble her notes out on the bar, but I am 100% positive I never offer her a drink. Yeah, the bartender fessed up and made the correction, but if I didn't look at my bill, I might have not caught on to this. Despite this, I left a reasonable tip.
Mar2023 - Went again with a friend, and we ordered a drink that was Grey Goose with a splash of Baileys on top. My friend drinks these often and it is usually a sub-$20 drink in the surrounding area. I was a little shocked to find that 6 drinks cost $150. Turns out they charged us $12.50 per ounce for Grey Goose and $12.50 for a shot of Baileys, so 2 drinks in 1 glass. We were never told, we assumed we were getting ~$15 each drink. When I asked the manager, he explained their policy is that they have a drink list, and if you order ANYTHING off the drink list, they charge $12.50 per ounce, rail or non-rail liquor. Again, it would have been nice if we were told this before ordering 6 drinks. I then asked how much a Long Island tea costs, seeing that 5 liquors would make this a $62 cocktail. The manager replied that drink costs less because "we use 1/2 shots", but that still brings the price down to $31, with rail liquor! (Based on their method of pricing). I did check and the official recipe calls for 1/2oz portions of the 5 liquors in that cocktail.
I was so upset I went back and checked my charges for the last year at this place, I had about 6 visits over the last 12 months. Lucky for me, my bank has credit card records that go back that far online. I found they had adjusted the tip the previous September 2022, this time it was a $34 tip altered to $39 once again. The other charges appeared to not be altered, so 4 honest charges out of 6, with 2 having the tip adjusted by their staff. Not worth the trouble for $5, I will live with the fact they altered the amount I tipped them after the fact.
Honestly, I do not feel welcome here. I like the food and atmosphere of this place, and the music is spectacular. Despite all of this, I might go back, but I will 100% bring cash and never drop my card here ever again.