Iron Rail Cafe

One of the worst experiences I have ever had.. This was my family and myself first visit here. The waitress was having a rough night we could tell. She was trying to page for help. Nobody responded.. We finally got seated after about 45 mins.. We ordered sat for like what seemed like forever.. finally the food came out. I ordered the pork chop meal.. disgusting!!! Chops were old and gray and had a nasty smell to them. Veggies were charred … mashed potatoes cold and the gravy colder.. waitress took it back and never came over to explain what was taking so long. My sister had coffee and got the first cup filled and nothing after that no refills. We will never go back again.. ever!!!

Stayed at the hotel right across from the Iron rail Cafe bar/restaurant so it really was the only place to eat. Reviews seemed OK We ordered dinner to go, that being Cajun shrimp pasta and filet mignon with mashed potatoes and broccoli That order was ready to pick up within 25 minutes. Both dinners were tasty and the pasta portion was hefty. The mashed potatoes were creamy and seemed to be made with alot of cheese but were a bit cold. The steak was great! The next morning we decided to go there for breakfast, there was another group of 4 there as well so I thought this was going to be a quick visit. We were seated and our order was taken. We received our warm orange juice shortly after then waited another 35 minutes for our simple order of biscuits and gravy with over easy eggs, sausage, potatoes,bacon and pancakes to arrive which all seemed to be room temperature. The sausage and gravy had a spoiled taste to it as did the bacon. The eggs were rubbery and over cooked and the pancakes were OK at best I will say the potatoes were tasty and the waitress was friendly but I would strongly advise against eating breakfast there. Just my opinion

I waited 25 minutes after being seated. Never even acknowledged for drink order. Yes they were busy but that's no excuse for inept service. I observe several people who's order was wrong or taken to other people, returned to back and immediately brought back out to them. Needless to say health code violation right there. This place used to be 1000 percent better before remodel and staff at least knew what they were doing. This is 3rd time since remodel that I have been treated this way. There WILL NOT be a 4th. Not to mention my supposed server when I mentioned how long I was seated (25 minutes) he got an attitude saying " I guess I'm not supposed to help others and wait on you" No but simple acknowledgement by saying "I will be with you soon " goes a long way. As a truck driver I pick where I eat, set aside time to stop and eat at your establishment. Im sure you have other patrons who feel this way.

This place is always friendly and food is fabulous. You're going to pay a reasonable price for generous portions. This historical location is also 24 hours. What used to be the watering hole for the folks building the dam long ago, still reliably services the locals today. Make sure to ask about their specials, whether it be breakfast, lunch or dinner. And make sure to take time to look at the pictures on the wall that serve as a window into yesteryear.

My husband and I came out to visit one of our closest friends. He had a work trip out here and he was in Boulder city he didn’t arrive until later and my husband didn’t get off until later in the night so we had to look for places open 24 hrs no big deal. I found the real Café on Google and that’s where we set to have our dinner while we drive out to pick up our friend and while we’re waiting for him to walk out of his hotel I decide I’m going to call the café to make sure they’re open you know Covid and all that stuff you never know if the times on Google are correct anymore no big deal. So I call it takes forever for somebody to pick up and when I do get somebody on the line I said hey I’m just double checking. Are you guys open 24 hours and the response took me back. She’s like yeah OK well then I’ll see you guys in a bit then have a good evening. I’ll see you soon. No comment just hangs up so we get there and they place us next to a table that hadn’t been cleaned yet no big deal. It’s not busy. There’s two other couples there and one more walked in while we were there not busy and we sit there. We get our drinks mine is not a Coke zero like I asked for it happens goof up no big deal while we’re sitting there talking she comes back and takes her order. No big deal country fried steak eggs over easy. I’ll have rye Husband‘s having the same meal just with white toast, my friend ordered mozzarella sticks salmon with a double order of peel and an extra salmon patty no big right comes out. Food is OK chicken fried was pretty good. I will be honest the bread fine eggs could’ve been cooked longer but no big deal hashbrowns completely crispy but cold. I don’t understand Husband is the same way. Our friends mozzarella sticks were cold and his rice pilaf was also cold. This whole time we were having to remind the waitress tall skinny blonde girl with glasses as she’s very nice. I will tell you that she was kind we kept having to remind her of things we needed hot sauce you know things like that no big deal people get flustered it’s a restaurant environment. I know it can get busy and she may have just finally at downtime. No big deal The whole time we’re sitting here eating. We’re staring at the table next to us with shrimp tails on the table dirty napkins just the whole table was gross. We finally ask hey can we have two boxes cause we’re gonna pack up we reheat everything that we didn’t eat at home. No big deal so we got the bill. It was $87 and like $.80 a friend gave us $50 and my husband put the rest on his card right no problem. I usually put cash on first and then use the card for the rest. Tell me why that girl charged my Husband card kept the $50 in the till and came back, gave us the receipt to sign. My husband caught it, and that was a whole ordeal. All in the meanwhile we have customers asking us why we’re upset while we’re just trying to sort everything out and they’re still eating and we’re ready to go yes, we did leave the poor girl who knows. She just may have been absolutely frazzled from a busy day. I don’t know. We’re not those mean kind of people, but I will never ever be coming back here again cold food, dirty environment, poor cashiering skills, I guess or they tried to rip us off one of the two yeah no say this was a pretty miserable experience.

The food and price ratio was phenomenal. I really enjoyed the prime rib, and the chicken wings were good. But the strawberry shortcake could win a world competition for the worst cake ever! It was truly the worst-tasting and worst-looking cake I’ve had in my entire life. I’d honestly take someone here just to show them how bad a cake can be!

The food was OK but the service was horrible. We were seated without menus. After about 10 minutes I had to go up to the register to get menus. No one took our order for about 20 and then the waiter was not friendly. We ordered drinks when we ordered our food. It took about 20 minutes to get our drinks and about 25 minutes to get our food which was just 2 burgers. Both burgers were ordered well done which one was but the other was way under cooked. I asked the waiter if the coleslaw was creamy or vinegar and oil, he said creamy. Which it was neither. The slaw was just wet cabbage with no dressing. Will not be going back.

I literally watched our waitress sneeze in her hands then grab a bunch of menu's without going in the back to wash them. The staff has no clue what is happening, they are not very good at multitasking. The only person trying was the food runner. Our waitress didn't write anything down, and guess what...yup wrong omelet delivered. We won't be back