Irwin Lincoln

From the moment I walked in this Mazda Dealership, I was treated like a guest at a 5 star hotel! Wayne was and is a Very fine Salesperson and individual as well, congenial, professional, highly polished and a fine gentleman in every way possible. The most pleasant car buying experience I’ve ever had. Thank you Irwin Mazda!, and I absolutely l LOVE my new CX -30!

Great dealership. Very flexible, customer focused, easy to deal with, beautiful cars. Nice perks when you purchase.

Just recently bought a 2025 Nautilus from Irwin , and I couldn’t be happier. My sales person Dan Prado was outstanding, he worked hard on finding me a model that had the accessories I wanted and did not try to upsell or pressure me, which I really appreciated . Great experience, I highly recommend

Great customer service Wayne our sales rep was very helpful didn’t go back and forth, gave us a great deal. Dave is very helpful and professional, to meet our financial needs. Would definitely recommend this dealership.

I want to thank Krissy ,Dave, and Jeff for making my purchase a very smooth transition. Started with Krissy who went back and forth with me via e mail and she was just a pleasant young lady to work with. Answered all my questions and went above and beyond. She directed me to Dave and after speaking to him by phone ,I made the trip down to the dealership. ( Very clean dealership I must say ).On my day of arrival I got to meet Krissy who was just as pleasant as with the e mails. Met Dave and he introduced me to Jeff who was without a doubt very helpful and had the knowledge for the used vehicle I was interested in. He was a no pressure salesman with that running back and forth to the manager like so many dealerships do which is a total turn off to me. Every question or concern that I had was answered without hesitation. If you want an easy smooth non pressure transaction I would recommend Irwin Lincoln / Mazda. Thank You To All I want to give an update. Drove home and my radio was working fine however the second day of ownership I had no audio. The infotainment screen is all working fine but none of the features are putting out audio. Called dealership to let them know of the problem and Jeff was kind enough to contact their service department and they called me on Friday ,3 days after my initial contact. Spoke to girl who I am guessing is service writer ,Sam, When I asked her if she was told what the problem was , she stated It was written up as "Car Making Noise" , I wish it was. She also told me earliest appointment they had available was next Wednesday at 11:00 a.m. I stand by my review above as far as my transaction with sales unfortunately, I feel like I am at the mercy of the service department for the time being and hopefully the matter can be resolved. My conversation with Sam was not promising. I will hopefully be giving a good update after this Wednesday. And for all who think it is just a problem with me hitting the mute button as Sam implied, it is not . I wouldn't be wasting their time. I just want the radio to function as it is suppose to. Ford and Lincoln are aware of this problem. "UPDATE" I am completely satisfied with the outcome of my service appointment. It was a no hassle stress free experience that I was anticipating. I was wrong to think it would be and that is just my nature ,so I apologize for the doubts.. Amanda ,my service writer came to me and actually listened to my concerns unlike other car dealerships from my past . She was a pleasure to work with and me being a waiter , she kept me up to date on the progress of my repair. I can't thank the entire Irwin people enough for such a smooth from start to finish transaction and then to have the service department top the whole experience off. I also want to say that my appointment was for 11:00 a.m. and they actually took me in upon my early arrival. Definitely would recommended this dealership for Sales and Service. I give them 5 More Stars. Tommy Peterson

I had a very positive experience at the Irwin Mazda- Lincoln service center. They took my car in as soon as I arrived for my appointment. Danielle was the customer service associate I dealt with. She was super. She listened to all my maintenance concerns, took notes, and drew up a work order. She made sure everything I wanted done was added to the scheduled maintenance. I found Daniele to be personable, helpful and a real customer advocate. She also communicated with me as my car was getting worked on, giving me an update on its status. I give Danielle and the service center 5 stars.

3 days in & I love my Corsair! I previously owned a 2017 MKZ and love the Lincoln cars. The Corsair was next on my list. Wayne was a top tier, super helpful sales rep and financing helped me get the best rate possible! I really had a 10/10 experience at Irwin Lincoln, and I am a tough critic. I can’t wait to see them again to get my plates. They definitely made a long-term customer! Best car dealership experience I’ve ever had.

This rating could easily have been a five. Amanda was great to deal with. The service went well but the car wash that is included in the service was about the equivalent of someone splashing the car with a garden hose. For that don’t even offer to wash the car. Otherwise great service.