Isetan Shinjuku

Department store · Shinjuku

Isetan Shinjuku

Department store · Shinjuku

3 Chome-14-1 Shinjuku, Shinjuku City, Tokyo 160-0022, Japan

Highlights

Isetan in Shinjuku, Tokyo's iconic department store since 1886, seamlessly pairs high-end fashion with an unrivaled gourmet food hall experience.

3 Chome-14-1 Shinjuku, Shinjuku City, Tokyo 160-0022, Japan Get directions

mistore.jp

@isetanmens_creators

@eater

"Open for: All dayPrice range: $$No visit to Tokyo is complete without exploring a depachiku — the food halls found on the basement levels of major department stores. Isetan in Shinjuku can’t be beat for gourmet glamor, with local wagashi (Japanese confections) arranged alongside the patisseries of Sadaharu Aoki, Jean-Paul Hévin, and Pierre Hermé. Know before you go: Take a bento or light meal up to the rooftop garden." - Yukari Sakamoto

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@cntraveler

"Isetan is Tokyo’s best—and most famous—department store; its history dates back to 1886, when it started as a kimono shop. The sprawling flagship in Shinjuku is spread out over nine floors, each offering something special. There’s a big fashion focus, with local Japanese brands sitting beside international names. Don’t miss a visit to the wonderful food hall on B1, which sells a variety of Japanese snacks and goodies, including beautifully prepared bento boxes for lunch." - Anna Chittenden, Melinda Joe

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@nico

Best Department Store in the world and also the cheapest place to get brand new Jacques Marie Mage

Tokyo Men’s Shopping

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Ivan Teh

Google

View @ Isetan Mitsukoshi Holdings Limited. . The sprawling flagship store in Shinjuku is also cordially known as a fashion museum, thanks to its carefully curated and extensive list of luxury brands, high-fashion and everyday wear, and stylish displays. . They boast one of the largest cosmetic floors, gourmet and dining halls, and even a rooftop garden.

S C

Google

Arguably the best depachika in Tokyo. Do yourself a favour; head straight to the basement food section and buy to your stomach’s content. Then take the elevator to the 7th floor and take the stairs to the rooftop garden and enjoy your meal. This was one of the most fun experiences I had in Tokyo. The garden is huge and popular, plenty of seats, there’s toilets and of course a dedicated smoking area. I wouldn’t say the food here is cheap but you do get what you pay for and the quality is unbelievably high. The sushi I had was generous in portion and they will happily heat up any hot foods for you.

J & J Garcia

Google

Visited March 2024. A famous department store known in the late 1800's for its high end kimonos. My favorite area was the rooftop.

Tatar Patsakorn

Google

we visit their gourmet section and had the opportunity to taste their fresh fruit. To our delight, the experience was surprisingly enjoyable. Each piece of fruit we tried was not only sweet but also incredibly juicy, offering a burst of flavor with every bite. The freshness of the produce was evident, and it was a refreshing treat that exceeded our expectations.

Cedric Thirion

Google

Best cheese selection of Japan on B1 floor. Pair with sake and proper bread (same floor).

Nat T.

Google

Great service and wide range of shopping option but be mindful of false 5% discount offer they advertised for tourist. Was charged full amount to credit card despite bill showing 5% discount. Unable to reach customer service through email and other communication channel to get money back.

Totoro E. T.

Google

It is your typical big high end department store, where you could buy all the name brand product and clothing and many other high quality items. But I'm most interest in the basement where they have their supermarket. I noticed they have an entire iberico ham leg. The supermarket level has many many different stations selling different type of food and it's such a wide variety that you might even get lost because it's so big. Let's do the supermarket itself is just your typical department store supermarket size. But I was interested in the seafood section and meat section. I pick up some Toro and salmon and wagyu beef trimmings. All I can say is that their Toro was disappointing it has a lot of sinew. It is not worth the price I paid.

Caroline Loves Travel

Google

The service level at the Isetan is deteriorating or it’s used to be this bad? The more expensive the good are, the service is the worse. The sales staff are so rude, no smile at all. It isn’t a pleasant shopping experience at all. Either these sales staff will be replaced by AI one day or they are not welcoming customers?! The Sushi “鮨魯山新宿店” on 8F is always our must-go in Shinjuku RMK - Ground floor Comme Des Garçon pocket - 3rd floor