Islands Restaurant Orange

Waiting was not long at all. Bar was full but great vibe. Our waitress was awesome helpful on tips and very nice. The food was brought in warm and in time. We didn’t have any issues hamburgers and fries were delicious 🤤. I would definitely come in again thank you!

Hadn't been there in 30 years but it's still awesome and moderately priced. Margarita was a heavy pour, definitely worth it

Took our server about 10 minutes to greet us, we placed our drink order and food order at the same time and asked for her to bring pineapple for my toddler. Had to ask a second time and then when we tried the pineapple, it was gross. Food took so incredibly long to come out. Server said there were new cooks tonight. Fries came out cold, burger buns were burnt, burger was charred and not good. I haven’t had this terrible of an experience at a restaurant in a long time. I’m sure our server was busy and doing everything she could with what disaster it seemed to be. You could definitely tell everyone around us was getting antsy waiting for their food. It was literally way too long to wait for food to come out. I’ve noticed each time we go, there seems to be a group of servers, food runners, or bussers that are always on their phone and just standing around and chatting. Tonight was definitely not the night for that. A manager should have come out and touched tables and apologized for the service tonight.

Lived in Orange my whole life and just came to this location on Monday, I loved my food and had the most excellent service from Kloee our server!! She really took care of us (prompt, charismatic, & welcoming) we will be returning!

Service is good. I was there with 2 client with walker, the waitress help us by holding the door. Food is good. Applexxx artichoke spinach appertizer still the best. Wing with teriyaki sauce is good. Fresh cut fried fries.

Great location of an iconic restaurant. Small and private, not a lot of traffic. Kitchen and service are outstanding. My kids love this place.

A great experience at Islands after over 2 years. Wait time was short, our server Chayla was fantastic and made great food suggestions. Comfortable and spacious booth with TVs to watch basketball. Carnitas Tacos were good but lacked meat, chicken burger had a well-seasoned breading and the fries were phenomenal. Kids enjoyed fresh pineapple quesadilla and Hawaiian burger. Ice-cold beer and perfectly poured margarita. Glad to return and thankful to Chayla for her excellent service.

Great experience today, due to my bartender/server she was very attentive and friendly! I got a lunch special; the BLT wrap. It had a good amount of chicken and bacon and salad mix, but was lacking in avocado and cheese 😠. It really needed more ranch or mayonnaise, too dry.But overall it was tasty and filling and the fries were tasty but not welldone like I wanted, but still the fries here are great.😃 So if you receive great service like I did today don't forget to leave a great tip!!! 😀 ,👍!

I think Brandon does a really good job bar tending making the drinks and serving the drinks and food to the customers and he is so polite and friendly to the customers

Today was my birthday, i turned 21 and had a blast. George the server did an amazing job we felt comfortable he was quick. The Best 100%

Islands in Orange is fantastic! I arrived with a friend after 8pm, they close at 9. We struggle to make it to a place to eat after 8pm on a weeknight. Our server was George and he is just the best! He helped us with our orders and chatted us up. He has worked at the same Islands for 22 years. That just never happens. It tells me that they treat him right! The Dodger game was on, which also made me happy. Their fries are the best! I will definitely go back and let people know that even after 8 on a weeknight, they were happy for us to be there. It really felt like lots of people were enjoying the game and having a fun meal instead of rushing to be done by 9.

Flies everywhere!! Love this place but every time I'm sitting at the bar all I see are flies flying everywhere. Even the bartender has to shoo them away. They need one of those insect buzzers. Check it out. Guarantee you I'm not kidding. Otherwise, the staff and food are amazing!

We have been coming here for literally decades. Came here as OHS HS Students & now continuing as an alumni. Jorge is our go-to server. He's amazing, personable. Loves & takes care of his customers. The food is delicious! Everything we've tried is mouth watering. Love the tropical theme all around, how many can you spot?

Fun atmosphere. Beach vibe. Great food choices. Service was slow yet it wasn't busy. Bar included. I will say it's disappointing to ask which side you want to- suggest options and when you get your check there is an additional charge for substituting a side. Please be upfront if there are additional charges and state what is included.

Stopped by islands for an early dinner with my son. His car was at Toyota of orange for service and I was on my way to Santa ana for an appointment. He ordered a burger, he suffers from celiac disease so he needs a gluten free bun which islands provides. I wasn't very hungry so I settled on the chicken tortilla soup. Our meals were delivered quickly, served hot, and tasted good. Typical fast casual atmosphere, table service by a friendly waitress named Chloe. She checked on us several times and offered to give us refills in a to go cup for our drinks. I will return.

Raine is the most amazing host ever, she was a host, she was so sweet, super respectful, she asked us if ever needed anything periodically checked in on us even as a HOST which was awesome, the food was also so good, would come again :)!

Very friendly people and the food is great. My favorite is the bleunami! The fries are great and my favorite drink is the passion fruit iced tea.

Every once in a while comfort food just hits the spot. But then I got distracted with the latest menu changes...enter the burger bowl. It was good, but the patty was WELL done and it needed onions. Stole some fries from husband, but didn't eat too many they were burnt crispy ends. Things that remind me why I don't visit Islands more often.

Music is way too loud during evening hours. I couldn't even hear what the people at our small table were saying. Food was good and served fairly quickly given how busy they were.

My cousin and I had gone in this past Friday and it was her first time. She really enjoyed it there said she loved the food and atmosphere. I'm glad. BUT our server, George was his name. He was amazing. I kid you not. As today is Monday and I still had to make sure to write this review. He was very personable and attentive to our dining needs. He'd make sure we had all we needed and would come back to ask if our meal was going well and ask if we wanted refills without us having to wait around to have them refilled. He was very nice and his personality was so positive. Which we loved. It makes one's dining experience much more Enjoyable when you are waited on with a person such as George. Oh and even more so, as we were leaving, we heard him yelling out to us and he came running out of restaurant with my phone in his hand! Lol. That's me. Forgetting things all the time Thank you for all you did George. Appreciated it.

This was my first time at Islands, the salad was yummy and the onion rings! The drinks were good too! Had the best service by George. Can't wait to go back!

Islands has been my favorite hamburger location for over 35 years. I have always received excellent, 5 star service at this location. Our server, Jorge (who goes by George), was such a standout that I had to write a review. He is super friendly and sincere, not fake. He took great care of us and is so warm and likable that Islands is lucky to have such a wonderful asset. Thank you for everything George!

My dinner was great - I love the chop chop salad. A fantastic summer dinner. We had our favorite server, Jorge, who always makes our dining experience wonderful. He is friendly and efficient and very personable. I highly recommend this location.

So, I came here after my shift to just relax and get something good to eat. They asked for my ID which is fine, ( even tho they were rude about it ) the manager check my ID TWICE and I even asked him to just have a police here if he doesn't believe it if it's not my Real ID. I was confirmed to be AT THE AGE OF THE ALCOHOLIC DRINK, I wasn't recoding his face but just the conversation and he took that up the rear and decided to deny me. He Checked my ID TWICE, and he confirmed for it to be at the age. I think he just likes the taste of power cause I've never had this issue this bad at this restaurant

Customer service could use improvement. Went in around 3 pm on a Monday, not too many customers in at this time. We saw our food ready and sitting for a few minutes before we got it. Burger over cooked, hair in fries, had to remind waitress for ranch twice. We had had 4 orders of fries at our table, most were crumbs. Definitely will not return to this location. Worst experience I've had at an Islands.

The New Kilauea bowl, has so much pepper it is almost uneatable. I like the idea of the bowls, ask for well done and I know the pepper jalapeños burger bowl does have black pepper however the 'black pepper' is over the top and overwhelming on the burger barely tolerable.

Took our server about 10 minutes to greet us, we placed our drink order and food order at the same time and asked for her to bring pineapple for my toddler. Had to ask a second time and then when we tried the pineapple, it was gross. Food took so incredibly long to come out. Server said there were new cooks tonight. Fries came out cold, burger buns were burnt, burger was charred and not good. I haven't had this terrible of an experience at a restaurant in a long time. I'm sure our server was busy and doing everything she could with what disaster it seemed to be. You could definitely tell everyone around us was getting antsy waiting for their food. It was literally way too long to wait for food to come out. I've noticed each time we go, there seems to be a group of servers, food runners, or bussers that are always on their phone and just standing around and chatting. Tonight was definitely not the night for that. A manager should have come out and touched tables and apologized for the service tonight.

I wanted to provide an update for this restaurant. The manager got in touch with me and was super professional. I went back in last week and everything was fine. Seating and service were efficient and food as usual was great. Thank you to the management team for replying to message.

Spent 85 dollars here recently and boy, it's gotten a lot worse since the last time I was here. Food quality has massively gotten worse, the bowls taste like reheated frozen meals, the tacos are... basically just cobbled together ingredients without cohesion or form. Super disappointed.

It has been a little while since I've eaten at Islands and I just wanted to give a shoutout to Jorge for his attentiveness, fun personality, and excellent service! Thank you for being such a wonderful server and making tonight a fun experience!

I want to give a shout out to Kaelia, she was so awesome and kind , and very nice smile. It was quite busy when we got there but she made it possible in less than 10min. Definitely coming back !

Burgers may be good at Islands, but have you ever tried their cheddar fries? SO GOOD! It's been my family's go to appetizer since my daughter was in 2nd grade (she is now a junior in high school lol). We absolutely love Island's. Since as long as I can remember, it's been my daughter's celebratory spot for so many of her birthday's, accomplishments, etc. Cheddar fries are a must. Daughter and I usually order cheddar fries, split a burger, and end up bringing the burger leftovers home. Just last night, we came to Islands. We decided to skip our on burgers and shared a milkshake with cheddar fries instead. Cheddar fries always on point. Their milkshake was also so good! We personalized by making it an Oreo shake (ask them and you shall receive). It had all the right flavors without being so thick you have to fight to take a sip. We were originally planning to share a butter cake as well, but got so full from our fries. Islands will always be a staple family favorite restaurant, as it holds so many childhood memories of my daughter growing up. This particular Islands wait has been a little off lately to be honest, but our server was very nice. Will definitely be back sooner than later

We gave Island's another try tonight! Friday night was pretty packed with families. Our server was was attentive and checked in on us although it was quite busy. The restaurant seemed exceptionally loud tonight, but again it was likely the families and kids all around. Personally I feel that Island's quality of food has gone downhill over the years.. I tried the Kilauea burger, it was overly salted and didn't have much flavor. The crispy onions were also lacking, flimsy and underwhelming. Their fries are also lacking, though the onion rings were great. Their desserts are delicious we've tried both the hula pie and chocolate lava cake and both are delicious. Personally I think California's most popular fast food burger chain is a better option if you are craving a burger and fries, but I will let you decide for yourself! Stop in and give them a try.

Place was a bit busy, our server Angela was amazing. Although she had her hands full always come back with a smile and was very attentive. Food was on point, place was clean, tv had the games going. What else could we ask for. Thank you Angela for your Great service we will be back soon.

I ordered the Beach Bowl with fish. But there wasn't any edamame, and all vegetables weren't cooked. Does this bowl come without cooking vegetables? There was a sweetener bag inside my iced tea. I asked them to change. While we were eating, they never came to ask how the food. And no iced tea refill until we requested. It was terrible food and service.

I'm a fan of Island's. It's one of the few chain burger places I enjoy. The tiki surfer theme isn't really my aesthetic or type of ambiance, but I stay for the food. For this particular location, they're very short staffed, so I usually go on the weekdays so I can be seated. Busy hours and times can give you long wait times. Do plan accordingly and exercise patience. During lockdown, we ordered delivery at this location all the time. Food was always fresh and our order was always correct. My go to is usually the Hula burger - they make a badass mushroom / Swiss burger. For this particular location, the burgers tend to be larger in portion than other islands that I have gone to. The fries are the best - very crispy and have a nice kick of seasoning!

I got the beer flight. Just to try them out. They were really good. It gave me different options. And they were really good. In my opinion I really enjoyed the Mango IPA. That was really delicious. I love the flavor of mango. So I'll have to be biased on this. And I'd like to thank the server/Bar tender Alex. She did an amazing job. She's really friendly and really attentive. Which is good. Because that is what I look for when I order. It was a good experience. I enjoy coming here. Thanks you Alex.

Ate here for the first time and had a great experience. It was a busy night and we had a large party of 13 (with 8 kids!) but George our server was awesome. The food was all pretty good - will definitely be coming back!

It's been years since I've been here. We were looking for a fun place for coffee and a dessert. I'm glad we came, and will be back for a yummy burger..

The food is good, the children were happy with their meal, the service was just perfect.

After quality service twice in a row with our guy, Jorge I had to take to the reviews section. He is THE best waiter. He is friendly, accommodating, and goes the extra mile for his customers. He even remembered us, the occasional weeknight drop in. The Hula burger was BACK on the menu, our favorite and the endless tortilla soup is the best on the block. Get yourself some Islands!! ‍

Very good at handling families We hand two families and the staff was great at making the children happy

phenomenal service everytime i come and im a regular also they have a very attractive waiter who treats us with great spirit every time we come! #bussy #daddy but....not everything is perfect as the movies....the water was stale and disgusting...but i'll let it go

I love Islands hamburgers, but it's the people who work there that make the experience! Several times I've seen Rae and she is so happy and considerate every time. She is helpful and accommodating, and really understands customer service. Thanks Rae!

The hamburger and fries are the best. Meat tastes like a steak. The wheat roll has a nice texture and holds its shape. The fries are not limp or dry. The oil flavor keeps them tasting like potatoes. Cheerful, energetic servers. Surf and snow videos complete my favorite restaurant.

We visited this place on a night where it wasn't so busy, our server Tiegan wasn't very pleasant to be attended by. Unfortunately she rolled her eyes while taking our order, never checked up on us , and would drop off things at our table but just slamming it on the table as she's walking by. Very unpleasant visit

Big Kahuna Burgers! That's that Hawaiian burger joint. I hear they've got some tasty burgers. I ain't never had one myself, how are they? Well, as much as I'd love to go to Pulp Fiction's fictional Big Kahuna Burgers, I had to settle for a local chain burger with a similar theme. Islands has never disappointed me with service, food quality, and cleanliness over the years. Ordered the Longboarder with the regular fries, and some wings. Tasty burger, tasty wings. Melissa was our server and she was pretty attentive. When she first came to our table, she said..... Hello Friends! That still sticks in my head. I feel we should invite her over for Thanksgiving. The only thing that I would say is a con, would be their happy hour pricing rules. In order to take advantage of their happy hour pricing, you must order and I assume, you must stay in the bar area. I didn't care for that. Definitely recommend this place for a good burger!

As I went in today to eat dinner with my boyfriend whoever the young lady was I brought my food out which was a tortilla soup. Managed to give me my tortilla soup with a dirty spoon with chocolate stuck on it. It was very deceiving and very disgusting. How can the servers not notice the dirty spoon with chocolate stuck on it. And there is no excuse due to they were not even busy. It was about 8:25 p.m. and it was pretty slow.

Had the worst experience here today. Usually everything is good and we love coming here but today was horrendous. We come from out of state so we are usually very excited for the opportunity to come back and eat here. We got to the restaurant shortly after 11 thinking we would have a quick lunch and carry on with our day, but finally after 12:30 our food came out and it was far less than par. The breaded chicken on the salad was cold and dry, ingredients missing. The burger was poorly made with the cheese not even melted and the veggies not fresh. The kids meal didn't even come out and the burger was missing fries. Not to mention that another kids meal we had ordered came out by itself 30 minutes earlier. My patience was done for so we just got up and left. Sadly I don't think we'll be returning for quite some time.

This Islands had quality food and super quality service. Jordan was our server and she was constantly checking on us and making sure we had everything we needed/wanted. We made a mistake when we ordered and she didn't give us any flack or grief for it, she just said "no problem, we will get this the way you want it". She was very personable and genuine.

This was such a great restaurant experience! My child has food allergies that make eating out sometimes stressful, but my child won a free meal here, so we gave it a try. Our waiter George(Jorje) helped us order food that was safe for my child to eat, and the manager, Leti, supervised the making of the food just to be sure it was cooked safely. We will definitely be coming back!

I have been here a few times with a friend. The service is always top notch! The staff is so hardworking, warm, and welcoming. Blake is an amazing busser with a great smile! He is ON IT! George was our server most recently. I have some food allergies and he took extra care to make sure the food was going to be prepared in a manner in which I could consume it safely. I super appreciated his diligence and attention to detail. Would not hesitate to go here again.

After checking out a nearby Fall/ Halloween craft show my GF and I decided to grab a quick bite at Islands. We both ordered the patty melt with fries on the lunch menu. First time ordering off the lunch menu. The patty melt was okay but nothing to write home about. Our server Chayla was a delight and her great personality made our experience a great one. I wish all servers would take a lesson from Chayla. She is amazing !

Great customer service got the best dishes... it's not that expensive at all. Great vibes all around. Ambiance always in the summer and you get to watch surfers. Festive Hawaiian style. Super cool!

We went here for lunch Ordered some food and had great service The food however is less than what you'd might expect. It's an older brand that has been around too long. Nothing seemed fresh Sad but true. The grilled fish tacos were an absolute joke. One small rock hard peace of fish the size of your pinky finger covered in cabbage and sauce. It was more of less a cabbage taco. Don't waist $70 hard earned dollars on one spinach artichoke dip, one coke a water, dinner salad with frozen cucumbers and wilted lettuce, three cabbage tacos and a cob salad that was actually fair. But $70! Seriously ?

We've been going to this Islands for over 10 years and there has been a serious decline in food quality recently. First we get sat. I ask for a booth by a window. The waiter/host says no nothing is available. So he sits us right next to an empty booth that was a window seat. I guess leaving it empty is better than actually accommodating us. Okay fine. Next we notice serious price increases and shrink-flation. We ordered wings for an appetizer for $14 and you get exactly 6 wings. Wow okay. Let's say that we just put up with all that citing the economy or whatever but the food quality was inexcusable. It was clear that the kitchen does not take any pride or give a crap about food quality anymore at this location. My Malibu burger came out with no toppings. I sent it back and they just slapped in a bunch of toppings without a care in the world including an entire whole onion. See pic. Does it look like a $17 dollar burger to you? My basket of fries came with a bunch of burnt little ends. No fries that were long than about an inch. It's like they scraped the bottom of the fry pan basket. Again, the kitchen has zero concerns about quality. I felt bad for the waitress because clearly the kitchen or the managers care very little about what they're sending out to the guests. Sadly, we won't be back. The declining service and quality all the while raising prices and decreasing portions is too much for us. Expect to easily spend well over $125 for a party of 4. Too many choices out there in that price range to put up with subpar food and a kitchen that doesn't give a crap. I see now why they keep going out of business. Do your self a favor and retrain your kitchen staff.

Tldr; Besides being more expensive and getting rid of bottomless fries, the real problem here is the quality of the food and drinks. We have been coming here for many many years and it just does not have the same quality it used to. We have been here twice in the last few weeks and it was pretty similar both times. The service was good for the most part, but the food and drinks were the problem. Both time our fries came out cold and then after letting the server know we waited the whole meal until after we were done with the burgers for new ones. The second time we had to send one of the baskets back twice to get fresh fries. Both times we went the fountain drinks tasted off and dirty, so we just ended up sending it back and drinking water. My chicken sandwich was a rubbery consistency and her teryaki bowl was very clunky and strange size pieces of food in there. Shout-out to George who is a good waiter and tries hard, but the quality of the food and drink just brings the whole experience down so much.