Shao W.
Google
Bring your own food since you will wait for a long while before getting your order.
We came as 2 couples and ordered a variety of drinks and food.
My 2 friends got their wines fairly early, but the cocktail ordered by me and the mocktail ordered my wife didn’t come, 45 mins later, the waiter came and tell me that my cocktail is unavailable so I changed it to whatever is faster. Take note that none of us have received our food yet. After 1 hour, we all got a little impatient since we have no food and my friends are tired of drinking their wines by themselves so they asked the closest waiter where are our drinks and the food we ordered, turns out my cocktail order was left at the bar and nobody brought them to us. So we finally got all our drinks, still no food. We started pressuring our waiter to at least bring any plate which is ready first. Drinking on an empty stomach can only go that long.
After a while my friends got their beef tartare and I got my chicken cashew and by all means, I was shocked, I expected that since it took over 1 hour to prepare our food, at least it has to look somewhat fancy, but no, it looks just like a simple plate you get at Thai express, just take a look at the picture no fancy ingredients. There are literally 5 pieces of cashews in there.
Anyway, that being said, i was too hungry to complain so I quickly finished the plate, we still had to wait for some while for our second plates which is pad Thai and green curry soup, which tasted okay, you can’t really mess up a pad Thai.
After we finished our foods, my friends still has 1 more plate to come and since we were all pretty angry, he just asked the waiter to cancel that order if it’s not almost ready yet. Guess what, it’s not so he cancelled the order and we got our bills.
The waiter tried to be nice by removing the wines from my friends bill and for us, asked if my wife would like a free “mocktail”, which she politely declined, can’t risk waiting another 45 mins for a drink.
We ended up going to another bar to grab more stuff to eat and drink since the portions here are small. The other place we went was fully packed and we got our food in 6 mins, we timed it.
My message to Pamika is that Thai foods are fast serving, especially the street foods we ordered. I have seen other reviews complaining about the order speed, so our case is not unique. If your staffs still cannot organize to deliver them on time after all these complains, then consider changing them.