ITC Maurya, a Luxury Collection Hotel, New Delhi

Hotel · Dhaula Kuan

ITC Maurya, a Luxury Collection Hotel, New Delhi

Hotel · Dhaula Kuan

ITC MAURYA, Sardar Patel Marg, Akhaura Block, Diplomatic Enclave, Chanakyapuri, New Delhi, Delhi 110021, India

Highlights

Upscale hotel with posh rooms & suites, as well as 5 restaurants, 2 bars, an outdoor pool & a spa. Across the street from Bhagwan Mahavir Vanasthali Park this grand, Mughal-inspired hotel is 7 km from India Gate. The polished rooms come with free Wi-Fi and bottled water, as well as desks, flat-screens, and tea and coffeemaking equipment. Upgraded choices come with lounge access, and some suites have private entrances, separate bedrooms or butler service. There’s 24-hour room service. There are 5 restaurants, including a rooftop grill, as well as an outdoor poolside bar, a bar with cigars, and a pastry shop. The high-end spa includes an exercise room, and wellness treatments. The outdoor pool is surrounded by gardens.

ITC MAURYA, Sardar Patel Marg, Akhaura Block, Diplomatic Enclave, Chanakyapuri, New Delhi, Delhi 110021, India Get directions

marriott.com

@cntraveler

"Give us your first impression of this place: What was it like? Arriving in Delhi after nearly a day of travel feels like a fever dream; you're leaving the airport, taking in the crazy traffic patterns, and watching Delhi buzz by you. Then, you start seeing a lot of green. You learn you're in a diplomatic enclave. And barely 15 minutes from the airport you turn off a road, enter a security gate, and climb a beautiful, curving hill. You're at ITC Maurya, an imposing but attractive sandstone-colored building, surrounded by lush flowers and grass in the middle of Delhi. A favorite among visiting dignitaries (on a tour, staff will proudly show you the suite where President Barack Obama stayed during his visit), it specializes in offering luxury alongside security and modern amenities a few minutes' south of the bustling Connaught Place. And what's the backstory? ITC is part of the Luxury Collection (so Bonvoy members, take note), and an Indian-owned and -operated hotel chain. Each property is uniquely named and designed after a historic cultural moment: in this case, the grand Mauryan dynasty. The hotel houses a significant art collection by Indian artists like Krishen Khanna, M.F. Husain, Tyeb Mehta, Yusuf Arakkal, A R Ramachandran, and Akbar Padamsee; the hotel pays for and maintains green space beyond its property line for the city of Delhi. It's a chain that prides itself on catering to foreign visitors, and providing amenities that will make for a smooth business or leisure trip, but that also maintains the hallmark culture of service that hotels in the country do so well. In addition to its green efforts (recycling and filtering its own water on-site), its restaurants are a draw in the city, and regularly win awards. Tell us about your room. What type was it? How did it look, and what was it like to be there? A well-appointed suite was the perfect way to be received upon arrival. Not only that, but the hotel appoints butlers to guests with rooms at a certain level. That butler will bring you snacks and refreshments, accompany you around the hotel, and help set up any tours or other visits you want to experience during your stay. Even with that level of attention, I barely wanted to leave the room. Picture a large, open space with tall picture windows overlooking the greenery and pool. A separate, spacious bathroom with soaking tub and shower. A personalized pillow upon arrival and other goodies every night during my stay. I showered immediately, was brought a celery juice by my butler, and felt the jet lag melting away almost within an hour. And how's the F&B? ITC's hotels are known for award-winning Indian and international cuisine; the five restaurants and two bars—not to mention the patisserie—are no exception at the ITC Maurya. Bukhara is a great one to start with: with traditional clay ovens, they make bread on-site, and turn out unforgettable tandoor-cooked kebabs and vegetables. Word of warning: the portions are generous and you won't leave hungry. If you just need to relax after a long day, grab an expertly made cocktail at the Golf Bar, modeled after an English Country Club, which is elegant but cozy and a relaxing place to stay a while. How did you find the service, start to finish? Smooth and efficient, or clumsy and forgetful? The service is incredibly attentive, with a traditional Indian welcome on arrival and a team seeing you to your room. My butler was a life-saver, knowing exactly what to bring me to help with the jet lag but also when to let me rest up. If you're not used to this standard of hospitality you may find it a bit invasive, but for a visitor new to the country and a little disoriented after a long trip, it was a relief. Check-in and check-out are smooth, and much of the hotel's systems are digital, so go quickly. And who are the other guests? What are they like? Mostly Indian business travelers, and some foreign tour groups. All skewing a bit more polished and international on the whole—this hotel caters to road warriors. What about the neighborhood? Does the hotel fit in, make itself part of the scene? As part of the diplomatic enclave, the immediate neighborhood doesn't have a lot to offer—but you're a close drive to the airport and Connaught Place, and from there, most of the sightseeing you'll want to do. The hotel does integrate well with the neighborhood, though—it's responsible for much of the area's green space, a welcome change from some of Delhi's more frenetic areas. Is there anything you'd change? I do think the service could relax a bit for international travelers who don't require or are used to that level of attentiveness...but that's a matter of personal opinion. Tell us what we missed! Maybe a tidbit that simply elevated the stay? I wish I had made more use of the pool, especially during Delhi's hotter months. It's glorious. The Kaya Kalp spa is superb and offers 30 treatments—book one for the day you arrive to help adjust and fend off jet lag. The hotel also offers "Food Sherpa Tours," walking tours with a focus on culinary discoveries around Delhi, that is a complete highlight. A chef from the hotel will take you around Delhi to try traditional food at some off-the-beaten-path spots, and it was a wonderful way to learn about the city. Bottom line: Worth it? Why? Absolutely. The hotel caters to visitors in ways that will just make your trip smoother and stress-free. It's ideal for Bonvoy members who want to get the points, too." - Corina Quinn

ITC Maurya, A Luxury Collection Hotel, New Delhi

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Ray Elmo Earls

Google

Our guide told us this was an excellent hotel. It was spectacular in every aspect of customer service. Attentive and abundant staff, courtesy and helpful. Service is obviously something they take great pride in providing. My king Bed room was wonderful. Clean, large, amenities galore. Our group ate dinner and breakfast there and the food was well prepared, visually pleasing, served at proper temperature, and great variety. (My only missteps here was that Everything contained dairy- lactose allergy) This however was not a problem they asked the chef to prepare me selections that were vegan thus they contained no dairy. They did it with a smile and quickly, in so time they were bringing me great freshly prepared dishes. If I could give 10 stars I would. It is important to note that they are very Green in their operations You all should be very proud of the way you represented the meaning of hospitality.

Soumya M

Google

I recently stayed at the ITC Maurya with my friend, the experience was average at best. The rooms need maintenance- their ACs don't work. Be prepared to sweat. It took three visits and 16 hours for the technician to accept that the AC cannot get repaired and our room was finally changed. The swimming pool was nice but the jacuzzi was not working, again could not be repaired during the course of our stay. The amenities they provide are a favour to you, so doesn't matter whether you get to use them or not. ||The breakfast buffet was a mess too, we reached Pavillion for breakfast at 10am and were allotted a table at 10:45am, after a lot of fighting. Their staff is extremely careless and casual, out of the 4 things we ordered we were only served 2 (that too after multiple reminders and follow-ups). We were allotted a table in a haste, staff failed to refill the condiments and jams on the table. For water too, we had to ask the staff twice. Half the buffest dishes were already finished, breakfast was like a scavenger hunt in the leftovers. ||The most irritating part is, this hotel charges a premium if you choose to stay on a weekend, yet the service standard does not match. ITC Maurya bites much more than it can chew, they need to say no to guests when they clearly do not have the infrastructure or staff to serve them. You overpay in the name of weekend prices and are taken to be a fool by the ITC team. They have a heavy load of guests every weekend, this was not some unique weekend yet they fail to set up efficient systems and do not live up to the ITC MAURYA HYPE.

Dwijesh Singh

Google

Amazing place and amazing location very well maintained and hope they can continue to keep it the same way for years and years to come, hopefully they can keep innovating without losing the sheen of the timeless hotel. Briefing to the staff should be improved a bit I feel cos observed slight inconsistencies in the way we were addressed from time to time. All set and done it's a magnificent hotel 🏨 and hope it grows from strength to strength

ss r

Google

I stayed for a single day in this hotel and I really liked my stay. The reception area is grand (much better than ITC Maurya at Mumbai). Food options were just awesome (breakfast, lunch and dinner). Room was spacious (looked a bit dated but still very clean and maintained). Nice lawn area at the front.

SHELLY B

Google

We recently visited Coffee shop at ITC Maurya with our special guests from Punjab. We conveyed this to Mr. Shivsagar on duty. He made very effort to make our lunch special & memorable. Our guests were very happy & impressed with the hospitality. Thanks to Mr. Shivsagar for making sure that we get great service with smile. God bless him for that. Shivsagar is an asset to ITC Maurya who make it a brand and give us the reason to visit again and again.

Cris M

Google

All people at the restaurant have been amazing! Big kudos to all of them! Karan, Priscilla, two of the captains Judith, Alinka, there are so many! I like them all they are awesome. I’ll be here for more time and I’m thrilling to the experience with this amazing staff.

Nikita Gupta

Google

I recently had the pleasure of staying at this hotel, and I must say, the ambience was absolutely delightful. The warm and inviting atmosphere created a perfect setting for a comfortable stay. The attention to detail in the decor enhanced the overall experience. The food quality exceeded my expectations, both in taste and presentation. Each dish was crafted with precision, showcasing a high standard of culinary expertise. The diverse menu offered a variety of options, ensuring there was something for every palate. Moreover, the hospitality extended by the staff was exceptional. Their genuine warmth and attentiveness made me feel truly welcome. From check-in to dining, the service was impeccable, reflecting a commitment to guest satisfaction. Overall, it was a wonderful experience, and I would highly recommend this hotel to anyone seeking a combination of great ambience, delectable cuisine, and outstanding hospitality.

KARAN R

Google

This place is nice and clean. Nice variety at breakfast and Karan at the breakfast bar was super nice. He made an extra effort to get a special chai for me with less milk. Loved his service! Overall great experience and will recommend this place.