Chloe K.
Yelp
It been like 2 weeks and I still can't forget about this horrible experience. First, I got a Groupon for this place and I completely forgot about it until literally the last day to use, and it been too long so I didn't really pay attention that i had the Groupon I bought must buy 4 entrees, it was my fault. So i had my stepdad who speaks Spanish to place order, he called the number they provided on Groupon, nobody pick up, then i had to look up on Google and see a different phone number. Then, he called and they couldn't understand the one i picked, they said they don't have it when it clearly on their menu "Pechuga De Pollo en Salsa Criolla - Grilled chicken breast in creole sauce", they told me to come to order in person, i had no choice, drove all the way in South Philly to there and realized they were a night club, not a normal restaurant. I had my dad to call them again to order because I really didn't want to go in such a crowded place, i told him to pick whatever they have so i will just pop in and pop out. So I waited 25-30 mins, i walked in all the way to the back through dancing crowd, showed them my Groupon and then the ugly thing happened, the first guy show me that I only ordered 2 meals and 2 desserts, I didn't understand at first, then I replied yea just me and my dad, i looked at the screen they even add one thing saying gratuity $10 more, i asked what it was he was like shsss then deleted it, then the second guy jumped in said he was the owner, explained my Groupon thing, then he said he can't give me the food for free, i said i paid I didn't give the Groupon for free, for the second he said that, i wanted to walk away already, my body was like turn to the way out a bit. He didn't let me go, he said it again and i again said i didn't get it for free, i paid the Groupon, and again he repeatedly said can't give me the food for free. I was just speakless because it was so humiliated, i said ok ok, then left. Yes, it was my fault to buy the one must 4 meals as they said, but it was horrible, he made me feel i was a stinky person in the world try to sneak in to have their food. That was wasted my time, my energy, and humiliation to myself.