J. Alexander's Restaurant

First off I would like to thank the amazing and wonderful manager Dawndria for going above and beyond. She was super sweet and kind to me and my friend. Because of her I will 100% be back when I'm in the area. As for the food the burgers was cooked the way I asked, the bacon was really good, but the Mac n cheese wasn't my favorite. It's just not type of cheese blend that I like, besides that it was good. The server kept up with our drinks, was super nice. It was an overall great experience. Would definitely recommend

Chose to come here to escape the heat and enjoy a late lunch. We both settled on their Thai Kai salad with thin slices of delicate chicken breast, peanut sauce, fresh shredded lettuce and a light vinaigrette dressing! It really hit the spot! Delicious, satisfying and most of all refreshing. Great service in a beautiful charming restaurant with comfortable seating! We had a wonderful time, left relaxed and reenergized! Thanks to all the friendly employees and the service they offer to their customers!

The food was great. Cooked perfectly. Service was great, kinda slow but they were busy so I totally understand. They made sure that we had anything that we wanted to go with our meal. Really enjoyed it. I've been to multiple locations (Atlanta, Alabama, Tennessee etc) the food is consistent. Well done. Only thing could make the atmosphere better is that the tables are close together. While dining I could feel stomaches and backsides sliding past behind me head while I was sitting. It creates a distraction from dining.

I have been going to J. Alexander for years. I have never had a bad meal or experience. The staff is friendly and accommodating. If I ever have concerns, they are addressed immediately. The bar staff is wonderful and also offer great service. I wish they would bring back their frozen pie dessert. It was awesome. I prefer going to the White Bridge location. I highly recommend for a reasonably priced meal of good quality.

The food was really good. I got Brasserie chicken with mashed potatoes and some broccoli on the side. I didn't realize the chicken came with diced tomatoes, or I would have told them no tomatoes. It was all good, and I just scrapped them off. It was a good dining experience. It wasn't busy, but it seemed like the service was a little slow. It was a nice dining experience to celebrate my boyfriend's birthday.

If you have never been to J Alexander's, you have to find one and try it. Be prepared to leave full and have an amazing experience. The wait staff was exceptional, truly exceptional. The portions are large, so come hungry. I had grilled chicken salad, Mr Jack's chicken plate (substitute the fries for the macaroni and cheese) it's not your ordinary mac and cheese. I finished it off with a slice of key lime pie. My waitress Jessica told me it was like Heaven on Earth, and she was not wrong. Pricey but so well worth the cost.

I ordered a pork chop, expecting a pork chop. What I got were three pork chops, stuck together in an all-together amazing plate. The smashed potatoes were buttery and flavorful, And the broccoli was good dipped in the appercot sauce for the pork chop. The carrot cake is probably mostly butter, but it tastes like heaven. Delicious!

We always come to this restaurant when we have a special occasion because the services is outstanding and so is the food. Drew was very helpful! Christie was also great! I always have ribs! Mac & cheese is best I’ve ever had! We sat at the bar and the place was semi busy. Fast service! Thank you for always being awesome!

Our neighborhood "go to" restaurant for a tasty meal. Never disappoints. Love the salads and salmon. Husband loves the fried chicken platter and burgers.

I have been a fan of J Alexander's for many years but last night left a lot to be desired. We decided to celebrate my birthday at the west end location and brought a few bottles of wine because there is no corkage fee at J Alexander's. Surprise, there is now but we weren't told and it hasn't been updated on the website. It would have been nice to be told of the change before we were charged $25 a bottle. The real kicker was that we ordered the avacado bomb as an appetizer and when we cut into it, we noticed crab. A member of our party was allergic to shellfish and she thankfully noticed before eating it. We double checked the menu and it didn't mention crab as being in the dish, only tuna. We told the waitress and she was said she told the manager but there was nothing done to make it right. All the food was still delicious but I just expected more from J Alexander's.

I have been frequenting this location as my preferred location but the food has noticeably gone done hill over the last year. I used to think they had the best burger which I ordered today at medium temperature and it came out as a greasy bloody crumbling mess. The buns were super soggy from all the grease and I didn't really want to eat stringy uncooked crumbles of meat. Service is hit or miss depending on who you get. When you pay 50 bucks for a drink and a burger one would hope to like it. Probably won't return again.

Female manager 8/13/24 is a total butt hole. Seriously no respect. No class. No care. Just Rude. Not courteous. Not well mannered. Poor work ethic. Unhappy. Bad person. Truly Bad food. I found plastic in my food. Have heard of a disgusting kitchen from employees. Low class people. Do yourself a favor, Pass on this space.

First time at J. Alexanders for a dinner, on the strong recommendation of a long-time local fan. All-around great experience. Service was very helpful, friendly and efficient. House said was very good; caesar salad was ordinary. Ribs and crab cake entrees were outstanding. You can tell that they care about the local clientele and that is sadly rare today in the Nashville area and worthy of praise! Will be back!

The food was flavorful and the ambiance was nice. It was a mixed crowd of people celebrating, date nights, work crowd, and families. Our server was Cassie. She was delightful and checked on us with the right timing. I ordered the crab cakes which were full of lump crab. There is way more crab than breading which I can appreciate. My only complaint is that my food could have been a bit warmer. I didn't feel like sending it back. I paired it with a glass of Riesling. Something to note, this is also known as Redlands. Overall, I would say this restaurant is worth a try. Enjoy it!

This our go to place when we're on our way to concerts in downtown Nashville. Always an excellent meal and great service! My only suggestion is work on that espresso martini, not so good!!

I am never disappointed when I come here. It's the consistency for me!! When I want a good steak the Steak Maui never disappoints. It's so flavorful and it was prepared to perfection (medium). I always swap out the mash potatoes for the Mac n cheese. No matter what I order here I ALWAYS order the Mac n Cheese, it sooo good! It's one of the best out there!! When I come here with my family we always start with the Queso dip. I got the modern Moscow mule and my sister got a skinny margarita. We both enjoyed our cocktails. My sister couldn't decide if she wanted the chicken platter or steak so we decided to split both. It was the best decision!! The chicken tenders were juicy and seasoned well. You get both honey mustard and bbq as you dipping sauces, both are delicious! The platter also comes with shoestring fries and she subbed her coleslaw out for.....Mac n Cheese!! I am telling you, if you havent tried it I totally recommend it. My mom had the same dish as me. I recommend coming here for a date night, GNO, or a group. You will not be disappointed!

Visited during peak dinner hours on a Friday, servers did their best under the circumstances, although there was a lot of understandable waiting, and servers were extremely polite. Food was mostly delicious and I feel it was well worth going, portion sizes were ideal. Dessert is available although there is no menu, cakes, excellent but would be a good idea to share. Softly lit, dim, comfortable atmosphere. Water is served without ice, which I am very happy about Felt it was reasonably priced for relatively upscale food.

J Alexander's never disappoints. We came here for an early dinner and started with the queso dip. It came pretty quickly which I was thankful for considering we were all hungry! I ordered the tenders and subbed the cole slaw for the Mac n' cheese. If you've never had their Mac n' cheese, you are missing out big time!! The tenders were great and i love their honey mustard sauce! My sister ordered the steak maui (not pictured) which is one of my favorite things on the menu (after the mac n'cheese). We made reservations and got seated right away. Our waitress was very attentive and friendly. The atmosphere is nice for a date night or outing with friends/family. Parking is great and there's a lot of options around the restaurant to walk off this great cheat meal!

A friend and I went to J. Alexander's on White Bridge last week. It was the greatest. I had the Prime Rib and loaded Baked Potato. BJ had the filet and potato. All I can say is the service and food were "over the top"!! Our server was awesome!!! The manager and the bar tender came by our table to visit us. Everyone was extremely friendly and made our experience very special! I totally recommend this restaurant anytime you are in the area!!!

Food 5/5 Ambiance 4/5 Service 2/5 There were a total of three bartenders working while I sat at the bar and not one of them ever asked how I was doing or if I needed anything else my entire visit (and I sat at the bar over 2hours). I had to ask for water refills twice and for anything else I needed. They were not attentive by any means. For example, the bartender Carter was lackluster. I flagged him down and told him that I was ready to order. He nodded his head. The gentleman sitting next me says, "I don't think he heard you." I say to the gentleman, "He heard me and he looked me dead in my eyes." Never took my order. The next thing I know, he had one of the other bartenders take it, without saying anything to me. Later, I asked him for water later, and he nodded again without uttering any words. He then, speaks to the couple directly next to me and asks them how they are doing and if they needed anything. At this point, it feels like he's being negligent to me as his customer on purpose. The man next seated next to me shared that he's a regular--mind you, he received his martini before me even though I ordered before he sat down. For the foreseeable future, I'll take my business elsewhere or another J. Alexander, because I've always received good service in Michigan. Do better bartenders. I hope that three servers are more attentive than the three of you. Management beds to retrain their bartenders asap. The atmosphere is very off putting and blatant. The bartenders were preoccupied with restocking liquor bottles and wiping down the counters. No bueno!

We recently visited this establishment and unfortunately, our experience was quite disappointing. Upon arrival, we felt unwelcome as the waiter, an older white gentleman, seemed disinterested in serving us. Our order of spinach dip was served in a container that was only halfway filled also with a bitter sweet tea, and to our dismay, they had run out of lemonade. Despite trying to make the best of it, we waited an unusually long time for our simple entrees, which never arrived. Eventually, the grumpy waiter came by our table without checking if we needed anything, and instead complained about the song "BINGO" playing on my 9-month-old daughter's iPad Mini. He expressed that the song would be stuck in his head all night and then sent the manager over to ask us to turn it off. Feeling unwelcome, we promptly left the establishment and have no plans of returning. Furthermore, it was frustrating to find out that this location did not have all the items available that other J Alexanders locations offer. This only added to our disappointment and overall negative experience.

I have been to J. Alexander's in Michigan and am so happy there are locations in Tennessee. This place NEVER disappoints!!! The brasserie chicken, the ribeye, the mac and cheese, the wine, everything is top tier. The portions sizes are huge (as you can see) and you will surely have leftovers. We had leftovers for the next day and they tasted just as good. We had a party of two on a Friday night at 7:30 and ended up waiting 45 minutes. Not bad, and expected as a walk in on a weekend. It was well worth the wait. The perfect date night spot!

Yesterday, I had lunch with some out of town guests. Although the food was good, the service and wait time was not! We waited over 40 minutes for our food to arrive. The waitress never checked on us. We saw her talking on her cell phone a few times as we waited. I had to get up and ask another waiter to please check on our order. We were not happy. When we finally got our order, the food was cold. Please review expected customer service with the wait staff. This is usually one of my favorite restaurants to bring guests. Not sure, it will be after this.

So disappointed on Management at this JAlexanders. I was planning a going away party for a coworker and called 3 weeks ahead of time to reserve a table for 15. When we arrived last night they had 2 large round tables that were not even close to each other, telling us that was the best they could do. When I spoke to manager, she told me that they would have never told me that they could have a table that could accomadote our size party. Basically, calling me a liar. It was miserable and I would have loved to gone somewhere else but by that time it's too late! Never returning. There are tons of better places to eat that will accomodate large parties...like Maggianos and they have better food. Do Better J.Alexander's!!!

Food and service are always fantastic! The restaurant atmosphere is nice and there is plenty of parking

I love this place but today it was very disappointing. Lunch at the bar, only one other person sitting there. Ordered a salad, ice tea and had to ask for silverware when food arrived. I was never asked for a refill on my tea or if my food was good. The restaurant wasn't that crowded, bartender was busy texting on her phone. The guy who took my order never returned either to ask me how was everything he just stood behind bar. I also tip always and above the rate but today I did not. Makes me sad to have such service.

Had the Caesar salad and rib eye with loaded mash potatoes everything was delicious and steak was cooked perfectly. Service was excellent and ambiance was clean and comfortable

Excellent filet and service. Felt like a cozy wonderful neighborhood place. Bar area sitting was full of friendly regulars having dinner. We will return!

Sent my tenders back and asked for them to be more crispy... They Definitely just refried the same ones... Then asked me was that better.... I said yes in ignorance because they looked darker... then tried one and it had an aftertaste... the same kind of aftertaste you get when you refry the a finished product.. I can't prove what I didn't see same time iykyk. probably some kind of health code violation... but I won't know ‍ usually I love this place.... Guess I'll take a break for a while. I just paid my tab and left... In fact they kinda did do what I asked... but not to my standards.

I. Alexander's never disappoints, their service, fresh food and large servings are a great combination for a change n restaurant. The atmosphere is nice and the cocktails are memorable. I think this is the best one in Nashville. If you want good affordable food that will please everyone in your party go here.

I made reservations and took an old friend there for lunch today. Everything was very good. Our server was pleasant, attentive, and made sure our beverage glasses were never empty. My only complaint, and I know this isn't the servers fault because I learned years ago they are made to do this, was trying to upsell items I have no interest in. So of course I had to sit through the obligatory "Would you like some spinach con queso? Would you like some carrot cake?" NO I don't..... I had the double cut pork chop with baked potato and broccoli. It was delicious. My guest had the salmon sandwich with fries, and he said the same. The pace was relaxed and it was a very enjoyable experience. I'll be back soon. I just wish they would stop trying to sell me spinach con queso and carrot cake.

TERRIBLY RUDE ATTITUDE ! I rarely write bad reviews but I honestly could not get over how disappointed I was tonight . They DROPPED THE BALL . Let me start by saying that we have always enjoyed visiting this location over the years . Tonight we had reservations for dinner and sadly the hostess running the computer was EXTREMELY rude and dismissive. She seemed almost bothered by the customers. First impressions are important to customers especially in a city with so many options to choose from. No one wants to walk into a restaurant where they plan to spend upwards of $100 and be met with a rude hostess . Unfortunately , I cannot recommend this restaurant anymore . This experience has left a Bad Taste in my mouth.

Nice place to sit down and eat. Tried the steak and it was delicious! Servers were very polite and attentive. Would recommend for family for sure.

Food was good, felt a little pricey but I guess that's todays world. Service was certainly not their strength. Not overly warm, from the greeters to wait staff. With so many options to dine out don't see anything that makes J. Alexander's stand out.

This restaurant was pretty good if you're around the west end area and are looking to be fancy like Applebees on a date night, then this is your place! I enjoyed the lighting inside it felt intimate. Also the service was good. I had their tacos and they just tasted like American food. They have been here in the west end area for years so you know they are good otherwise they would not be here for that long. I would recommend their happy hours!

Food is good, but overpriced compared to same level restaurants. Service is abysmal and progressively getting worse. There is no true customer service mentality and I personally will not be back.

The good: Friendly host and server. Clean restaurant. Nice atmosphere. The bad: The Queso was just ok, the chips saved it. The filet & loaded baked potato was NOT like the picture on their site at all. Please see my photo of what I got. I asked for it to be medium well but do not butterfly it so the inside would be more medium. It came out well done and absolutely NO FLAVOR. I asked if the cook was using seasoning and was told yes, but it was dry and I had to add salt and pepper and A1 to even attempt to like my $44 meal. The béarnaise sauce had zero taste. And I didn't get garlic butter on top of my steak like the picture. My potato was going good but parts of it tasted like salmon. I guessing the cook was using the same knife for multiple items in the kitchen. Please please stop doing that. It really doesn't taste good. I also thought the queso tasted fishy but kept quiet about it incase it was just me. My son had the NY Strip and mac & chz. Equally tasteless dry steak. No garlic butter pat melting on top like the picture. The mac and cheese is really different. I'm assuming it was prepared correctly but we hated it and ordered french fries instead. The ugly: Our bill was $126 and I tipped 18%. (Our server was good but I'm pretty sure she knew we hated our food) It wasn't her fault but I was not totally impressed with the overall experience so I only tipped 18%. I will never go back and I will not recommend. Maybe I just got a bad night, but that's how it rolls. Too many other choices in town to waste top dollar on horrible food.

Without going into specifics, let me just say... for a chain restaurant, you can never go wrong with J. Alexander's.

Prime Rib is excellent. Smashed potatoes is spot on. We dipped out perfectly cooked Med Rare Prime rib into the au jus sauce then finished it with creamy horseradish. Don't get me started on there made from scratch croutons or there fresh made ranch and blue cheese. Tabitha was so energetic and knowledgeable about her food. This experience was more then 5 stars. Thanks!

Always great food. Always top notch service. Can't go wrong. Get the carrot cake! And the mac n cheese.

My mother and I had lunch here on Monday. First, they not only greeted us at the door, they held both doors wide open so my mother could easily maneuver her walker inside. They seated us at a booth where she sit comfortably and be able to get seated and then get up. The server was personable and efficient and the food tasty and served quickly. We will return!

I had been looking forward to eating here, but was disappointed with the quality of the food. I came with a large group and we all felt the same, it was overpriced and overhyped, the food and atmosphere did not meet expectations. All our steaks were cooked wrong and then lacked flavor when they brought it back. Overall, wasn't impressed sadly

Ordered takeout and it was definitely not worth it! Wasted money on burnt, dried out lasagna.

Went here on a Saturday afternoon with a friend. I normally come here when I'm in Nashville. The service was wonderful and of course the vibe and environment is always nice, but the food was just okay. It wasn't bad, just not special or interesting. There is nothing new or exciting on the menu. The prices are a little steep. Our two entrees and drinks came up to $114. That's a little much for an "OK" meal and two drinks.

Please NOTE, that my location information was incorrect. It should have referenced the Franklin (Coolsprings) location and NOT Nashville. I can not speak in regards to the Nashville location, as I have not yet been there. Their Business Manager was kind enough to respond; therefore I realized my error in communication. My apologies..In fairness I am changing my rating to reflect the mid point for this particular location..

My wife and I ate there last evening 8/7. I had a ManHaten at the bar and best drink made! We both had the B chicken with potatoes all cooked to the perfection. Hat off to the Chief

This trip to J. Alexander's is brought to you by my friend Brent A's birthday. I planned it with another friend of mine a few weeks ago and neither of them had ever been to Kayne Prime. So I promised we would go but my lapse in judgment thought it would be easy to get a table because people aren't going out due to COVID. Fast forward to earlier this week, I forgot 1) I live in Nashville and 2) everyone had given up on quarantining. So not only was Kayne fully booked, so were other high-end steak houses. Then of course, they suggested Stoney River, which I despise. Stoney River's food is good but it's overpriced. The price you pay for Stoney River pales in comparison to even chain steakhouses like Fleming's, Morton's, or Ruth Chris. Then I remember years ago when I was married, my ex-wife and I would always go to J. Alexander's! I remembered I loved that place. I placed a reservation online and had plenty of options to choose from. Fast forward to today and we were off to the races. Upon being seated, I ordered my usual. Fire-grilled artichokes, a house salad with the cilantro lime vinaigrette, a New York Strip (med rare) with a loaded baked potato. It brought back memories of times when I was in love. Not of my ex-wife (haha) but of how delicious the food was! What I really like about J. Alexander's is the wood-fired grill. There's something about the flavor of grilling over open wood that enhances everything. That's why you have the eternal debate of charcoal VS gas. It's that slight taste of char/smoke from wood that enhances the culinary experience. So to start off, the artichokes. Nobody at the table likes artichokes, which was fine. I didn't want to share anyway. Two whole artichokes, seasoned with herbs and butter, split in half and served with remoulade. Despite being more work than eating several clusters of crab legs, it's worth the effort. Buttery, garlicky, with my teeth scraping/nibbling the small piece of heart attached to the base of every leaf. Maybe it's the butter? I don't know... I just know I like it. Next up is the house salad with cilantro lime vinaigrette. As far as salads go, as long as the veggies aren't wilted, all salads are the same. It's the dressings that make or break it for me and this cilantro lime hits the spot everytime. Now I know, cilantro is as polarizing as anise seeds so if you think cilantro has the flavor of soap, blame your genetics. It's fresh, it's tart, it's sour, and it's sweet. It's the best house dressing since I discovered the Hot Bacon dressing at Rafferty's. Now the main course. Loaded baked potato. Again, like salads, it's hard to mess up. The bacon is real (not imitation) and it's loaded with sour cream, chives, and butter. The outside skin is seasoned with butter and salt. If you screw up a baked potato, consider yourself a failure. The prize here is the steak. I've never ever had a bad steak here. Always cooked perfectly with the wood smoke enhancing the overall flavor. Each bite had the right amount of salt, splash of creamy melted butter, slight crispness to the cooked fat (which is why I like NY Strip) and was absolutely juicy and tender. It was like that from beginning to end. Now here's the bad part. I got so caught up in the food, I forgot to take the pictures except of the artichoke hearts (which I got first). So... That's my fault. If you're looking for a good meal with friends or your significant other/date, you can't go wrong with J. Alexander's.

Great food, great service. Love the salsas and burgers. Elevated American dining. Comfortable tables, warm and inviting lighting and design.

MUST READ! this is one of my favorite restaurants but the server (Aiden) was the absolute worst rude and yelled at us over the tip!

The man took me here for my birthday dinner bc it is his favorite and I had just moved here from Tulsa, OK. In Tulsa we have a place called Charleston's that is EXACTLY the same as J Alexander. They say they dont know of each other but I dont believe that for one second. Needless to say, it was one of the best meals that I have had so far in the Nashville area. I had the Crab cakes and OMG they were amazing! They were full of big juicy lumps of crab and cooked to perfection. I got them with the slaw and the mac and cheese and the mac and cheese is probably the best I have EVER had anywhere! The man got the prime rib which was also very good! It was cooked to a perfect medium and so tender and juicy. We had a fabulous time and will be back!

My friend of 44 years and I just ate at your wonderful restaurant. We were so impressed with our meals. The food was amazing. The preparation of the servers which we heard the talk that was given to them because we were early , was truly heartwarming. it was obvious that you care about your staff and customers . Our server was a incredible young lady called Rebecca. We had a wonderful conversation with her and laughed quite a lot. The food was absolutely amazing and we will be back. Thank you for a wonderful Mother's Day experience for both of us.

Went here for Mother's Day weekend, originally from North Carolina and all I can say is I wish I can give this place more than 5 stars, the service was 10/10, atmosphere 10/10, and food was 100/10. I had the slow roasted prim rib with mashed potatoes and the au jus sauce paired with it was fantastic!!!! My mother and sister had the brasserie pako chicken with some amazing sauce on top which made the chicken melt like butter. Everything taste so delicious!!! I would 10/10 recommend and wish I had this place back home!!!!

We ordered two family chicken tender meals to go for a Christmas Eve gathering one week before. I called the day I placed the order on Line to confirm and make sure they understood I wanted french fries and Mac n cheese as the sides. I called again the day before to confirm. We got there 15 minutes early and no one seemed to know about our order. 30 minutes later we were brought out the Oder with the wrong sides even though I had told two different people what my order was. Another 10 minutes later we left late to get to the gathering. The the food was cold except for the fries that were missing from the order. Waiters and hostess stood around everywhere and there was no rush to get our order. I can't say I recommend them. It was a waste of 140+ dollars.

The service at all of the locations we have eaten is great, except the one on White Bridge Pike. The food is great but the service is non-existent every time we visit. Don't dare come in when they first open the door--they're all too busy to even acknowledge you, much less help you. They're busy finding the stapler, or looking at who knows what on the computer, or talking to each other. When they do finally notice you, the waiters are nowhere to be seen. Waiters have zero personality or interest in their job. This location is the most convenient but we will not be back again.

This is usually a lot better, but tonight was not. My nephew ordered the Steak Maui and asked for it Medium Rare...it came out well done. Even the waiter said that too. He took it back, but it took almost 15 min to get a new steak. Everyone else at the table was done with their food by the time the new steak came out. This should have been comped... period. By the time my nephew got the steak...he only ate a few bites. Still wasn't that great. By the way...it was about the most expensive thing on the menu. Service was not that good and our waiter just acted bugged the whole time. Very disappointed.

We had a reservation and were sat in the bar area in a booth. I accepted it even though plenty of tables more central and open were available. Our server seemed nervous and we are simple people with low expectations for the most part. We were surprised when he didn't bring drinks back after a painfully long time. We got water and then nothing. We'd ordered cocktails and the bar was ~30% full and had 2 bartenders. As stated, we waited an untenable amount of time and never saw our server after we got the water. Wife had time to go to the restroom and return. She said it was filthy. So we left. Meh. Will never go again.

This was probably my third time at this location and it never fails. I sat at the bar as the restaurant was pretty busy during lunch hour. The bartenders were very attentive and managed to get me in and out within an hour. I tried the artichokes for the first time. Plenty big to eat alone and pretty flavorful. I also had the steak maui and it was cooked to perfection. Overall a positive experience. I'll definitely be back.