J Malden Center

I have enjoyed living at J Malden Center so much that I've lived here twice now. The apartments and amenities are beautiful and well maintained with a very friendly and accommodating office staff. I have a disability and use a mobility assistance device, so it's especially helpful that they have automatic doors at the main entrances, handicap parking spaces available, and elevators/ramps. The location is convenient being a 2 min walk to the Malden T stop and commuter rail, plus I'm a 5 min walk from Starbucks, a liquor store, French pastry shop, great restaurants, breweries, etc. It's a bit pricey nowadays, but I do think it is worth it. Plus all my neighbors are kind and many have sweet doggos to pet. Hard to beat!

Modern apartments, high ceilings, prime location. Responsive maintenance, quick help with any issues. The bathroom fans in our 2 bathrooms were set to never stop working. I was told to prevent mold infestation. Annoying like hell. Eats electricity even when you are out on vacation. Management refused to change the settings. That was one of the major reasons for me to start looking for another place. Imagine living in the luxury apartment with non-stop humming sounds of the bathroom fans like in public toilets. Predatory financial practices. Rent is charged through some obscure app. Today is the first day of the month, but rent has not been posted yet. It is not possible to pay if your balance is 0. Your balance is different every month. In a few days I assume rent will be posted with the late fees already added. Same thing happened last month. Rent was posted on fifth. The water and sewer charges are extremely high. What I paid here for one month I paid for 6 months for 4 bedroom house in NJ. Update for the August 2025. You pay your August rent on August 1, 2025 using the shady app the management makes you use. The payment fails, the reason of failure states “Other”. But the failure shows on your app on August 5. This is very convenient date since now management can charge you a late fee. Called my bank. No request for payment was submitted at all. This is my first upscale apartment I ever rented. All my other rentals are were quite cheap and respectable. Maybe this is how money is made for the apartments where most of the tenants are college kids from overseas who wouldn’t know better.

J malden has the best amenities across Boston which is awesome especially if you love hosting friends like me! I really appreciate Mike Stelmack - one of the leasing office folks- for always being so helpful and kind to answer my questions. He spent time helping me set up the tv for our Superbowl event in the amenity space and even set up a time to help us the day beforehand. If the printer is out of ink he always replaces it immediately and if it takes awhile to replace he will just print it for us which is awesome when we are in a bind. Also if we can’t find our packages he will walk with us and help us find our stuff. He deserves the best and honestly if the management is reading this you should try to hold onto this guy as long as you can. Also the maintenance team is great and always super quick in fixing any small issue or repair we need help with. Once we put in a service request they always come in a couple days and fix it immediately. I accidentally messed up the curtain once, and they fixed it immediately. And there are many other examples. The maintenance dudes are awesome. The rooms have high ceilings and the sound proofing is great- i never hear my neighbors. I live on the 2nd floor. I also love how insulated the rooms are so it’s not even that cold in the winter and I dont have to turn the heater on all the time. Everything is modern and i love the contemporary design of this space. And the dog treats are always a plus. And the ping pong table is so fun when im tired of being at home. And the exercise gym is nice and big which is rare for an apartment. You basically have a “wework coworking space” and “equinox” membership all in one— so girl math - ur saving money on splurging on a luxury apartment ;) — I could keep talking but honestly its been a great experience. Thanks for listening to my ted talk :)

I have lived in J malden over six months. I really enjoy living here. They have very clean and cozy public area on the 2nd floor. There is outdoor pool, outdoor grills area, indoor table tennis etc. And the management staff are very friendly and informative especially Michael who is very helpful and likes to organize parties for the residents. I would like to rate a 5 star for this place.

One of the worst Apt I have ever lived in… Used to live in 30 Dalton, One Greenway and their management team is amazing. But here, filled with irresponsibilities. 1. New key is 100$ as the second time their management team told me. However, the first time I went to the office, I was informed the keys need 150$. Their management team does not even know their own apartment! Also, key replacement is much lower if u live in a luxury apartment or the other apartment. 2. They push u to pay for the key replacement or they won’t help you to open the gym door (has exceptions before). They repeatedly run out of my patience. 3. The toilet is broken since the first day we came in. Their maintenance team came by twice, no problem fixed. 5. The elevator on the north building hasn’t been fixed for 2-3 months. 6. The carpet in the room is a disaster and the video was shot on the first day of moving in. And they charge us for the carpet damage fee after we moving out. This is unacceptable!!! We will ask for the refund for this!

wonderful, quite nice building . managment very freindly. apartments well instructured. like the ameti spaces. location is good it's near the station

My husband and I have lived here for two years. We love J Malden Center so much. First of all, the facilities in the apartment are very complete, including a large common area, entertainment area, gym and swimming pool. And all these areas are very clean. Of course, it is also friendly to dog owners , and it has a small indoor park which can let people walk dogs. Then, I would like to say that the location of J Malden Center is very convenient. It's so close to the subway station that you only need walk one or two minutes you can get into the station. Also, there are many restaurants nearby which means if you don't want to cook oneday, you may have many options. Finally, I think the biggest reason for us to choose J Malden Center is that the office staff here are very nice and responsible. They will do their best to help you solve the problem. This really makes me feel warm.

Recently moved to the area at the beginning of April from CT and I am glad I made this decision. The apartments are spacious, the location is close to everything, and the amenities you get at the building are great if you want to focus on work or relaxation. J Malden Center's leasing team, most notably Michael, was a great help during my moving experience when it came to showing us worthwhile apartments and answering any questions I may have had. Highly recommend!

This was the worst building I've ever rented at. Office staff were unresponsive or unhelpful with multiple work orders, common spaces weren't kept clean or in good condition, and the building was visibly deteriorating despite being relatively new. We also had multiple deliveries stolen, and neighbors that regularly smoked inside with no consequence. They also regularly scrub their reviews on Google and Yelp, so this review probably won't be here a year from now. Do yourself a favor and live elsewhere, it'll almost definitely be less expensive and less frustrating than this place.

I recently moved into J Malden Center and have had a great experience so far. While the apartment and complex are nice, the reason for my review is for the exceptional experience facilitated by Michael Stelmack in the leasing office. From our initial tour of the building, all the way through following up with my wife and I to hear how our move in went, Michael was there every step of the way. Not only was he quick to answer questions, he went the extra mile to ensure we were well taken care of. Thanks Michael!

To start with the positives: the location of J Malden cannot be beat. Essentially right across from Malden Center T station (and commuter rail). Right in downtown Malden. Walking distance from fantastic restaurants. The amenities are great: beautiful, clean workout room, great shared working space that was never fully booked or overcrowded in the time we lived there (January - May, 2022). Beautiful outdoor space, including a roof deck with comfortable seating and lovely views. The cleaning staff was thorough, and I think all common spaces were cleaned pretty much every day. The trash rooms could be challenging, but I blame a lot of that on residents just dumping unbagged trash in there whenever they wanted. The apartment units themselves are really, really nice. We had a one-bedroom and it was very nice, with a LOT of storage for such a small space - J Malden really knows how to use their vertical space! However, when we moved in, the apartment had what I think were issues that could have - and should have - easily been noted and fixed prior to move-in. The front doorknob to the unit was falling off. The coat closet bar was only attached on one side. The bathroom fan was not working. Small things, but so, so obvious, that I was surprised these wouldn't have been noted and repaired, particularly given how much we were paying for rent. Largely, I enjoyed our time living there. We have a small dog and the place is pet-friendly (though not in any of the shared outdoor spaces or roofdeck). There wasn't a lot of sound coming from our neighboring apartments, which is great. Maintenance guys were great - fast and thorough. However, we had a pretty major issue with our circuit board one morning, where it made a loud sound, all our power went out, and when I opened it, sparks came out. This was fixed in fairly short order, only to find out weeks later, when it happened again, that it wasn't, actually, fixed, and had in fact been a continuing, dangerous problem. The front office staff did not have any sense of urgency around the repair or the communication whatsoever. Again, we were paying a LOT of money to live there, and the fact that we had been living with a potential fire hazard and the front office staff did not care was not ideal. The week before we moved out, almost the entirety of the front office staff quit in the same week. This did not feel like a good sign about building management, but hey, we were leaving anyway, not our problem. However, when it came time to recoup our security deposit, it turned into a very big problem. I got three different stories: oh, they didn't have our new address. (They did.) Oh, the check needs to be resent. Then, after weeks of follow-up, a new story arose that they had to replace our carpet and WE owed THEM money. Thus began a series of phone calls, where I would call the front office, told there was only one person who could help me, and that person was out more often than not. And, when the person was there, they claimed they had pictures of the damage - but could never provide said pictures. This went on for literally weeks. I think I stopped counting at 16 phone calls. I finally - after asking for weeks and getting stonewalled - managed to get the email address of the regional manager. I will say the regional manager could not have been nicer, and was able to resolve the issue within a week. (There was no damage, nor were there pictures as claimed.) However, I keep thinking about the fact that I happened to have the time, energy, and stubbornness to go through 6 weeks and 16+ phone calls to get to this resolution. Not everyone has that time and energy. The building has a lot of younger people living there and I would think that, had they been in my circumstances, they would have given up and just let the building keep the security deposit, which is really not great in any way. I know that part of that may have had to do with the majority of the front office staff quitting in one week, but still, at any point, the person I was dealing with in the front office could have, and should have, bumped the issue up to the regional manager long before I was able to wrest the contact information from them. I would say that prior to the security deposit issue, I would have been okay with a 4-star rating (despite the way the circuit box issue was handled). Now, three is the most I can possibly give, based on the location and amenities.

Loved the tour even though we ultimately did not decide to move here. Our guide was very accommodating showing us various apartments and amenities!

I am enjoying retirement and downsized from my house of many years to this wonderful community. Let me tell you, the staff are so friendly and helpful. I'm just delighted to be here.

Have lived in a number of apartment buildings over the last 10 years and this is my favorite. The building is brand new, location is great and the amenities are as good as you'll find - check out the pics of the pool as well as the rest of the common space with pool table and ping pong. Also have to give a shout out to the leasing staff who are terrific: Jane, Jonathan, Dillon, and Adrienne are so easy to deal with and help make this a great place to live, also Mike in maintenance is a great dude. Can't recommend this place strongly enough!