J.R. Crickets Smyrna

We went there to catch up on a Friday night. She recommended this place it was my first time attending. It was packed and there was Karoke going on and it was a good vibe. The bartender was great and very pleasant. Drinks were made good and quick. There weird smell from the kitchen, so we did not eat anything. The pricing wasn't too bad.

I’ve been coming to this location for years, so this is really disappointing to write. I’m fully aware of the automatic 20% gratuity for dine-in, which I don’t mind when the service and experience match it. Unfortunately, my visit last night fell far short of that. I did not receive the food I originally ordered, and when it was corrected, the portion size was noticeably smaller than what is normally served. On top of that, I was overcharged for my drink, and when I asked for the charge to be corrected, an additional service charge was added instead, which made the situation even more frustrating. I previously brought similar concerns to management during a past visit, but it doesn’t feel like anything was actually addressed. As a long-time customer, this experience made me feel taken advantage of rather than valued. The automatic gratuity simply isn’t worth it if the service, accuracy, and accountability aren’t there. Sadly, this visit has made me question whether I’ll return.

Snow day so, a little quiet. But, great music, food and service. Good wings and loved the fish too. Thank you Jaquia for your pleasant and efficient service. This was the best J R Crickets I've been too in the Atlanta area.

The Atl Squad Skaters had a day party at this location. They had a dj who played r&b and soulful line dance music. The staff was friendly and everyone enjoyed their food.

DONT ORDER TAKE OUT FROM HERE!!!! 3rd time order not ready when promised. This place has gone DOWN. I knew something was going to be wrong when I arrived the cook was at the cashier station taking an order which took him forever to complete on computer. Gave my name for pickup order & it took 30 min to arrive (place was not busy at all). I arrived 3 min before my promised arrival time & had to wait for my food. After 30 min I walked back to cashier & she asked me "are you here to place an order or pickup"? I said I'm waiting on my order that was promised 30 min ago i just talked to you. She replied "I dont remember you know how many people I see a day". I replied well thats the problem because I've been sitting in your face waiting. I told her my food suppose to been ready 30 min ago. She said no one told u that. I said the email did & I showed her, she didnt want to look so I showed everyone in line. I told her this always happens she said why come back. I explained I just move back to GA was giving yall a chance but 3 strikes you're out! Drinks in bottles no more fountain drinks, fries changed, food in plastic containers. This location is trash, the servers & the cooks. My food order was wrong I just took it! I wasnt sending my food back with them. I can bet they wont be there in 2 years.

Food was good. Had some wings.. better than most places in the area. But no fountain drinks... and the automatic 20% tip is ridiculous to me. What service are you providing that deserves 20% ?? I barely seen the server and when I did it was only when they were finally ready to take my order or bring the food out.. there's no refills going on, no group of people at the table. Make it make sense.... I don't recall any other crickets like this..

Just picked up wings and there’s a giant block party going on. Usually the wings are decent sized, but today they’re the smallest wings I’ve ever seen. How can you charge $30+ for this?

Not sure how service is inside but do not deliver from here! I called to make my catfish nuggets crispy and to make sure I got hot sauce, not only did they not do both of those things, this not a half pound and bland like it’s not fresh either. Certainly was scammed. Oh and first the lady was going to charge me for hot sauce as if that’s not a sauce to go with catfish. And the mozzarella sticks taste like funnel cake batter, very odd. How unfortunate as a first try. Update, As I was trying to be HONEST and still pleasant in my response as you all can see the STALE AND NOT HALF POUND OF NUGGETS IN THE PICTURE, the management thinks this is all over hot sauce?! Which also was also important because I was getting my kitchen redone and couldn’t leave at the moment to buy any either nor did I have any other sauces in the bag to eat with the 8 STALE NUGGETS THAT WERE NOT 1LB like I ordered. As you can see, management isn’t concerned with making sure SERVICE AND FOOD is a priority, instead they will leave nasty responses to negate their negligence. Disgusting response, you all would never get my service again and I hope no one else’s!

This has been my got spot for wings while in Atlanta for years. Started out a long time ago at the downtown location and now the Smyrna location is my new spot, different location but same great food. There are a multiple location around the city but they have never let me down. The wings are always hot and fresh and cooked just the way that I like them. I usually have some hot lemon peppers but any flavor that you choose will be great as I haven't gone wrong with anything I picked just wondering how this might taste. The staff is always super nice and friendly and make you feel right at home. The prices might be considered a little high but when you find good consistent food that you like I guess you can't complain. I've tried several locations, but the Smyrna location keeps me stopping in on my way home every time that I am in the city. Stop on by, you won't regret it.

Let me start, this was my first time at jr crickets and I won't hold the other locations accountable for this sorry ass location and bs ass owner and service workers. 1. I placed my order online and the lady that answered the phone and said my food was already picked up. (Lie 1) 2. We get there, we was told my order is ready to me and my wife. (Lie 2) 3. I asked can I get some kind of reimbursement for not having my order right, owe I can't you need to speak with the owner, if you are the manager and you can't make any decisions you are not respected! 4. The owner tells me, owe you placed the order online I can't give you any credit, we don't really do orders online. Wtf!!! 5. Last thing, if you are ugly on the outside do let all that ugliness come out from the inside. Don't hate me when you hate your job or life. No one told you to come there to work. I had high hopes, but let's be honest. Reviews don't lie!!! I only do reviews for very horrible service or very great service!!! When you look at the reviews, numbers don't lie!!! I support black businesses but this place don't get it. If you are already stealing from black folks, you will get robbed one day the same way you rob your customers.

Catfish platter was probably the best I've had in awhile! A+ to the chef! And the snickerdoodles were a great cap. Definitely worth stopping thru!

this place use to be my go-to spot but now they just hiked the prices up and got stingy. I tipped $7 on my to-go order and asked for a bbq sauce for dipping my fries in and they said no but I could buy one. Thats wild. Yall are money-hungry like that?! Just save your tip money for the additional charges since the customer service is non-existent.

Better cook! The shrimp was overcooked and a previous visit resulted in overcooked wings too!

Service was great. My friend lost her phone within the booth and the manager came over pretty quickly to help us retrieve it. We ordered the salmon Philly and the steak and cheese Philly. I liked that it came with a lot of fries but I've had better. It was packed with meat, peppers and onions. It could have been cheesier and the bread could've been a bit more toasted. It also lacked a bit of seasoning. They give you a great amount of whichever dressing you choose. Next time I come, I'll stick to my usual fried seafood platter.

South Cobb Way wings are the only way to go!! Ican't even describe the tantalizing flavors that you are in store to try. One order and I'm hooked. Speedy service. Excellent food. Chill ambiance with a live DJ on the weekends. This is a definite stop when I arrive in Atlanta.

I see why it's called jr crickets, crickets chirping I went there today, Parking lot near empty I'm like what's wrong with this place restaurants in area are busy for lunch at 12:30pm 20% added to eat there 10% added for takeout Wings over cooked old have to know meat off Cold fries & food Absent service They're trying to keep customers away They know they suck really bad

South Cobb way wings were delicious. The fried fish was a little too greasy for me but the wings were good. Great customer service but the food is way overpriced.

I placed an order online and when I arrived to pick up my food the server told me they were out of one of the items I ordered, but nobody from the restaurant called me to let me know ahead of time. I asked to be refunded and they said they cannot because I ordered online through their website. Terrible service.

I would give it a zero if I could 38.88 for 2 orders flavor less tiny chicken strips (only 4) and cold soggy fries with a tiny side of fried mushrooms less than 7 of them .. You can't make the price justified .., The cashier was a total cunt ... She demanded I put my change into the tip jar ..: which threw me off ... you don't ask let alone TELL people to put their money into the tip jar especially over paying for mediocre food ... Tipping is optional but they will make you feel they are obligated to your change no matter how much you get back " just go ahead and drop that in the tip jar" Even if they refunded my money or replaced my food which they didn't I would never go back . This place is over priced and nothing on the menu is worth getting even if everything was half priced . The employees suck and I wouldn't recommend anyone going here especially the one on Cobb parkway .

Decided to drop in and get some wings on a regular Monday night. The lemon pepper wings were actually good and so was the margarita I ordered. My server was great however they get three stars for the fact that they charge you 30% on whatever you order. There is an automatic 20% gratuity for the server in this case she was good so I didn't mind. However there was also a 10% service charge that no one could explain and the charges couldn't be removed. I found that to be outrageous and on principle I cannot support this. It feels like theft. There are plenty of places with good wings so I won't be back unless they change this policy.

We called ahead to order 10 Buffalo wings with fries & 10 lemon pepper wings with 3 bbq ribs & fries. They told us the order will be ready 10 mins. When we arrived & picked up the order, they got the flavor of the wings wrong. We let them know & they asked if we wanna get it fixed... that was already a dumb question. So we had to wait additional 15 mins to get it fixed. We ordered the BBQ sauce for the ribs on the side. When we finally got home, & opened the bag again, there wasn't any bbq sauce. I called to let them know & the girl on the phone sounded retarded & rude. She said "Oh you can come back & pick the bbq sauce up!" No apology or nothing. Who the hell wants to get in the car & go get the sauce after they just messed up our order for the 2nd time in 1 night?? The service there is a shame. Don't pay attention to detail at all. I don't know what the employees are doing there? Just having fun like they're not at work or what?? That's insane.

We came for the event for St. Patrick s day- it was full of people and the waitress was nice but service was slow. Drinks were ok. Not sure I would return if I didn't need to.

Everything needs to be improved. From having to pay 10% to take a to go order and 20% to sit down and eat. The small order of onion rings for $5 only comes with 4 onion rings. Literally 4!! 10/10 wouldn't recommend. Fries are absolutely cold. Just all bad all around

R n B Bingo night at Jr Crickets with the jeepers . The food was good and the entertainment was the hit of the night for #jeeplife #smyrnaga #gamenight

Had a blast last night at the CRICKETS in Smyrna! The service was quick and spot on. Friday night is a whole vibe, the music was poppin and so was the food! I had the single order of lemon pepper wings with fries and blue cheese dressing and a Blue moon beer and a glass of orange juice for the beer. Hubby had the chicken finger basket with frues and a sweet tea! Parking was free. The waiter was great but I didnt like the auto gratuity, it was only 2 of us! We will come back but dang! Thanks Crickets

Pros: the wings, obviously. I haven't had a bad meal here yet. Parking is easy Cons: service can be really really slow; have ordered the drink specials only to be charged full price (after specifically asking for the special); I go early and still run into the DJ (guess that's a pro if that's your vibe); can't order tap water, they "don't have any"

One of my favorite neighborhood spots. Some say that the wings are small but I love the size of them. My favorites are the S. Cobb Way wings that are both sweet and spicy. They are always flavorful. I also love the Cricket chips. If you enjoy adult beverages, the bartenders are great, especially Star, and they have $5 Tito's and JD daily. And the DJs on Friday nights are always great.

Food was good. We ordered the S. Cobb wings and fries. LaCole, the bartender, had a super BOMB personality and made me a great strawberry henny! She definitely provided me a great service. My 3 stars is for the business and let me explain why. When I asked for my check, I couldn't help but notice this business listed tip suggestions at the bottom of the receipt. Why in the world would a business recommend to its customers to tip their server 2,3,5 or even 7%?! Most business will at least recommend 10%. I am a big tipper but it's personal for me because I have family who work as bartenders and servers. That is absolutely absurd and I believe the recommendations should be higher. People will tip what they want at the end of the day but asking customers to tip .84¢ on a $54 bill is absolutely crazy. I ended up tipping $25 and I don't expect anyone else to do this but please recommend more for your employees. Some of your customers will take your recommendation and in my opinion, this is a slap in your servers faces.

Always order takeout wings from here and they are sooo good, but actually dined in for the first time today. The atmosphere on Sunday is fun- football on all the TVs, DJ, everyone was lit, service was fast. They do automatically add 20% gratuity to your bill!

Update: I'm not sure if I'm placing my order correctly. I always get the buffalo shrimp platter and make it hot lemon pepper extra wet. Yet, the last few times I've been, I've received butterfly shrimp instead of the regular-sized shrimp and I don't like it. The texture and consistency is different. What happened to the regular-sized shrimp?

Wings were great, I was visiting from out of state and next door was crowded so I came and sat down here. Friendly staff, ordering was a breeze I just used my phone to order and pay. Inside could use some work, as water was dripping from the ceiling on my table but I didn't let that ruin my experience

Vibe cool, waitress cool, Managers cool, wings cool..but where's the A/C? Too hot in GA to eat inside where it is hot and outside feels better than inside..and outside is hot. Do better with that. Makes eating hot food miserable.

The only reason I'm not giving it 5FIVE BIG STARS is because the DJ was beyond awful Food was Great Service was great Prices Me and my Wife really Enjoyed ourselves The Friday night 5-9p DJ was just soooo Bad

Listen best wings in GA and the service is great new management definitely brought me back. Now I will tell you they open at 12 pm for lunch and got specials. Now everything is made to order so bring your patients or phone ahead. This is a sports bar so bring your friends, talk junk, eat some wings and drink some spirits. This is the only one with the South Cobb way sauce trust me it's everything and then some. Don't forget to grab some cookies that are fresh baked and yep it's Otis Spunkmeyer cookies. It's enough space to stay safe and enjoy some laughs and good food.

Team, my apologies for downgrading my rating even more, just received the check-added $12.73 gratuity for average service. It appears that they are not interested in improving, just milking the unsuspecting patrons regardless of poor food quality and experience. I DEFINITELY would NOT recommend JR Crickets in Smyrna!

Haven't been here for a while. There was sign that said short staff. We had to order then seat ourselves. We were charged a 10% fee for what I don't know. The food was awful. Tasted like the chicken tenders and the wings were cooked in fish grease. I will never eat there again. Maybe if they are that short staffed they need to close till they could cook the food correctly.

South Cobb is my favorite spot the food is good drinks are very delicious the atmosphere and vibe is always great and the staff be on point I have fallen in love with the sweet potato tots ..and Friday Karaoke is always fun. The DJ's are always jamming

Interesting experience I had last weekend at this location. My family and I came and ordered basically two wing combos and a kid meal. All of this was $60!!! To me, that's outrageous for wings. But, I guess that's Atlanta for you. The wings were amazing. Great flavor. But the fries came out cold and the kid tender meal was terrible. 4 year old refused to eat them and I don't blame him. Maybe next time I'll just get wings to go and make my own fries at home.

Thanks for hosting the JSU ALUMNI SWAC GAME against SOUTHERN UNIVERSITY. Service was fast and responsive .... 5-6 TV screens. Plenty of seating. Free internet

Total Experience: 3.5 Stars Food 5/5 Catfish: best I've had in a LONG time Shrimp: Game Changer ! Chicken: Wet Lemons Pepper; spicy and tangy for the win!!! Service 3/5 -orderended the fish and shrimp platter (add 5 wings), Didn't initially revive my shrimp, took an additional 30 minutes to eventually get my shrimp, then when the check came I was initially charged an additional 5.29 because my order wasn't rang up improperly Confirmed must stop establishment when in Atlanta! #TheHypeIsReal!

It is simply no secret that they have delicious wings. The lemon pepper wings and the dirty bird wings are pretty tasty. I recommend you eat them while they are hot and fresh. The fish and the shrimp are decent. The ribs, fries and burgers are just OK. The bartenders are friendly and may move slow but are fine. The servers are very hit or miss. You may have a server that moves like molasses , neglects your table or have a super prompt, attentive one. The management could step it up to provide a more consistent experience in the right direction. Most times I order food to go for this reason and eat it promptly after getting home. The Dj on the weekends is cool. I have no complaints The wind down Wednesday is something I did once and don't need to do it again. They completely ignore the customer service inside. Ppl park literally all over the place and it gets pretty crowded at times. The live music they hire is good but the outdoor party is not ideal for other patrons. I cannot go beyond a three star rating b/c they don't go beyond that for customers....

This is the place to go for wings!!! We get the bbq wings extra crispy with sweet potato tots. They have perfect amount of sauce and crunch. We also like the dirty bird flavor as well. It's bbq and lemon pepper mixed. Sooooo good. Service is good and the prices aren't bad. They have NFL games playing during the season so the ambiance is nice if you like that.

Bar none the worst customer service I've experienced from a resturant...and by the owner at that. Went to watch the UGA gm. Place is empty with 4 UGA fans sitting down for the gm. Owner has the Mich./OSU gm on. Ask if he can switch the UGA to the big screen so we can hear the gm. His response..."Im watching the OSU gm...and yall Fanatics are something else". I say "we are paying public and we can be something else anywhere else besides here". All of a sudden the UGA is no longer playing on any TV's. We left the food we ordered right where they sat it down and left to finish the gm at the battery. I've patronized this place before but not another dime will ever be spent in a place that is so bad with a simple concept of customer service...

So... went to JR Crickets for a walk up order. I was told my order would be ready in 15 min, but based off the line I knew it would take a little longer so I ordered a cocktail. After sucking my drink dry, seeing folks who placed orders AFTER me receive their food AND A HOUR LATER.... I asked for a refund. Not sure if they need to hire some folks, but having only 4-5 people working at a fully established restaurant chain .... is NOT the move to be effective and efficient for a restaurant that has hours closing at midnight almost every day. By the way, I got there around 8ish. You would think you would rather have too many employees working versus not enough .. but I guess not at this location. Needless to say... I should've went with my first instinct .... WINGSTOP. Just read a couple more recent reviews and I'm in agreement with the manager not being hospitable... he didn't have a problem with giving me my refund BUT he didn't apologize for the long wait NOR did he try to accommodate for the slow service by comping something on the next visit. Now, that would've been a great way to bring a customer back that had an unpleasant experience, but who am I? I'll tell you... someone who will make sure to spread the word to not go to that location. Be blessed .

Ohhhhh what a night! Good vibes, good people, good food, good drinks, good music, good crowd! It was HBCU/Greek Homecoming Night at Wednesday Wind Down. The final WWD of the season. I'll definitely be back next year when they come back with it. Good times indeed! Thanks to Shameika for inviting me out at the top of the summer. Enjoyed it so much that I went back again and again. So happy to have seen Michon, Erinn, Joi, Rasheedah, Sheree, Ayanna, Meika, Robert and his whole family, Bryan, and everybody else in the place tonight!! Much love! Rob was on the tuba tonight with the Red Sample Band. Mannnnn, they were awesome!! I really felt like I was at homecoming! Oh and the owner of this J.R. Crickets - Smyrna is such a cool dude. His name is Trent Floyd. Y'all make sure to support his business, for he gets it right! Very hospitable, and did I say he's cool? Good businessman. He's been there for 15 years, and looking forward to many many more years of success to come! Until next time!!

J.R. crickets has always been a favorite of mine then it became a favorite of my son and his friends during high school. I have always loved karaoke and the drinks are strong. Plenty of parking even an outdoor patio enclosed to boot. How ever I figured it's been several years since I've been here so I stopped in today and got the fish and fries. Please believe it was delicious, however I got my order to go and there was no fork or anything to eat with. I for one prefer a fork to eat my food but this fish was so good I eat it with my hand. I was suggest adding a little coleslaw to the to go meals to help digest the food on the run. I had highly recommend J.R. crickets. I'll be back but this time I want some coleslaw with the fish.

Winddown Wednesday is so much fun!! Midweek unwind!! Drinks are good!! Wings tasty!! Great grown folk atmosphere!!!

Added gratuity to bill not shown or explained!!! Won't be back! Not a good business model!

Love this place. Great food. Great drinks. Their wind down Wednesday's can't be beat. Bartenders are friendly and the place is clean.

If imma get some wangs, it's gonna be from JR Crickets. The South Cobb Way flavor is hands down the best flavor. It's a mixed between lemon pepper and sweet and spicy. So good! And you gotta get em grilled too. Since the pandemic, I've ordered from them a few times and haven't been disappointed not once. At one point, it became a once a month on a Friday thing. Knew me by name too. 10 wings and a side of fries for twelve bucks. And the take out service is good too. They got fancy over the past few months and now you'll get a text when your order is ready. Smart. I have tried the shrimp and wings meal. It was okay. Sometimes you just gotta order what the restaurant specializes in and for them, it's wings.

The 2 star is of course because the wings are great! I've ordered delivery from here several times but only dined in once. Service is awful. My sister and I came around 11pm. You use a QR code to order and pay the tip at the same time. If you get food, there is also a service charge. Basically, once you order and they bring the food, they do not check in you at all. And, you can not even get tap water. I asked a waitress as she left another table for waters, she said ok. 10 minutes later still no water, so my sister goes to the bar and they say you can only buy bottled water. Wth kind of place doesn't offer at least tap water. On top of that, they only have basic drinking drinks thatI drank in college such an amaretto sour. I ordered a Jamaican mule and it tasted like straight sour mix, no alcohol. My sister's drink was super sweet too, almost like minimal alcohol. I will never dine in here, and prob never buy fresh here again.

We've ordered takeout from JR Crickets a lot, we love their food but... Our latest experience was not good at all! I called in to place my order on Saturday evening and the lady on the phone was SO RUDE and sarcastic almost like she was mocking me, pretending she doesn't understand/can't hear what I'm saying super unprofessional. My husband went to pick up the order and without me telling him anything about my horrible experience on the phone he came back home and told me how Rude, unprofessional and unfriendly the staff were. If I could give the owner advice it'll be to hire friendlier and more professional people because you Will be losing business one after the other because of this! Food was still good which is a bummer that service sucked!

I come to J R Crickets *exclusively* for the wings. There is no other option really. They are the best. The problem is that it's hit-or-miss with service whether it's take out or dine in. In the past 6 months I've had more issues with just trying to place and receive orders, rather than having issues with the order themselves. And don't get me started on "Wine Down Wednesdays" there. They host some sort of party out in their parking lot where people pile in with chairs and coolers and listen to live music. It looks fun but good luck ever trying to actually order food when it's happening. They don't care about actual food orders during this event -- it's all about catering to a bunch of people not even patroning their RESTAURANT. I made the mistake of ordering a party size hot wing order and couldn't even find a parking space to pick it up.... I called them and the guy on the phone suggested I park across the street to come to the party. I told him I'm picking up an take out order, not attending their party. He said, "do what you have to do" and hung up. TL;DR -- this place has great food but is inconsistent with service. Don't even try to patron the business during their parking lot party... they don't care during that time.

Last summer my friend introduced me to this restaurant. I have been back at least 3 times since then and have tried several items on the menu and have not tried a single item I did not love! Excellent service with an upbeat vibe.

The chicken is good , sometimes The staff is rude , sometimes Sometimes on the site it will say the store is open and you'll go there and it's not ... sometimes They have signs saying they deliver ( Postmates ) but they are rarely 'open' in the app .... Sometimes you get lucky and it's a great experience, sometimes you don't.

Friday nights were nice when karaoke and crab legs were the attraction. The owners son is very defensive and rude when questioned about food, drinks inconsistencies. Prices on crab legs have increased 4 times in 2 years, and the atmosphere is very scary at times. Not to mention when confronted by the owners son about why after 5 years I should not be complaining. If I go to Chris's next door his service is impeccable along with drinks and food are consistent. 3.7.2019 Went into lounge with friend who is family of the owner sat down and was literally told by the security that because of my reviews I am no longer welcome in his establishment. The owner himself wasn't man enough. As karma may have it, the DJ and two other patrons contacted me to say I'm not the only one that has provided feedback. It's just that... feedback and something to learn from, not to turn into a negative.

This particular J.R. Crickets has a club atmosphere at night time. The wings are good and it's a party while you wait on your food