Pa Gra
Google
This was our first time in Hatta and also first time travelling in the UAE with our doggy and we loved every moment in this resort! The place is incredible, a true oasis of peace surrounded by the mountains! We loved the nice walks with our dog in the beautiful and relaxing gardens, between palmtrees and flowers, the view from the viewpoint is amazing and our dog enjoyed climbing the rocks. Sunset is stunning from above the Rock Pool. Food is amazing, especially the breakfast with a choice of everything to accommodate all nationalities. We were able to sit at the terasse with our dog and it was very nice. The Gazebo staff are super nice! The 2 pools are great, we liked the Rock pool, but unfortunately it was out of service one day during our stay but it s ok as we were able to use the other pool. The staff at the pool (sorry we forgot the name) was always so kind and always came to accommodate our doggy with a mat and some water in a bowl. Many hotels wont let doggies at the pool area, but here he was allowed and it was great. All the employees in general were so nice and lovely, very kind and welcoming. Thaw Thaw was so friendly, Aisha at the reception was very helpfull and kind, the other receptionist was always smiling and friendly as well. Reception manager greeted us very warmly upon arrival and everyone was always very nice with our Pet, we really felt he was loved and accepted. Also he was welcomed with treats in the room and 2 bowls plus a mat for his food, they gifted him also a small bandana. The place is perfect for pets, the room is so beautiful and cozy in all details (pet friendly Deluxe mountain view) the balcony as a metalic grid so no one can escape :) we appreciated the coffee maker in the room and the Italian coffee (i am Italian). Bedding was comfy and bathroom amazing. Everything is very well maintained and there is a lot of attention in all details. We just wished the TV would be "smart" for the evenings movie nights ;)
We didnt try all the activities, as we were just relaxing and staying with our doggy, but maybe next time when the weather will be cooler!
The only downside for me personally, it's the use of dynamic pricing for the room rates, since it becomes a bit complicated to plan a trip, as from one day to another the price can change significantly, but I can understand that this is the way the business works. Also the pet fee was not very clear during the booking process, as there is a sanification fee of 250d which appears by default in the reservation but then there is a 50d per day pet fee on top of that to be paid at the hotel, which is not clearly stated during the booking. I personally felt it is a bit overpriced, since the pet friendly room is already more expensive than the same room not pet friendly, but thats my personal opinion. We were very happy anyways, See you again! And thanks for the hospitality!!!