Maftuna Asadova
Google
Hello,
Overall, the hotel is great — it offers a stunning view with beautiful mountains, and the staff is incredibly friendly. I was traveling with my dog, and while checking in, one of the managers (a very sweet Filipina lady, she didn’t introduce herself) played with my dog, gave him treats, and even put a little scarf on him — such a lovely gesture that made us feel very welcome.
We stayed in the pet-friendly Terra Cabin.
Pros: the room came with dog bowls and some food, which was a thoughtful touch.
Cons: the Terra Cabins are located quite far from the main hotel area, so you always have to wait for a buggy to get around. This usually takes at least 10–15 minutes, which can be inconvenient at times.
Another downside is that while the hotel is pet-friendly, the restaurant is not.
Since we had already checked out, I couldn’t leave my dog in the room and had to dine outside on the terrace in 39°C heat, which was quite uncomfortable. It would be great if there was a shaded or indoor dining space that allowed pets, especially considering how hot the weather is.
Aside from that, the hotel has plenty of activities and things to do, and overall it’s a very enjoyable place to stay.