Someone
Google
We came in on October the 3rd arpund 4:10 to order food. We ordered a few different things, excited to try Jack in The Box after hearing so many good things about it. We placed our order, stepping to the side to wait for it to come out. After about 25 minutes, we figured that even though it was busy, we had waited long enough, as we had only ordered like 7 things. We went up and got the attention of an employee, who said he 'didn't know what happened to the order' and just disappeared. We didn't hear anything about it, and let another 20 minutes pass as we figured they were working on it. Still, in this time, nobody came out to say anything to us or even apologize. I grabbed a manager, who wandered off to check on it. She came back and said it was almost done, amd they were waiting on our tenders. She just shrugged and gave us an indifferent 'sorry' Finally, after being in the restaurant for OVER AN HOUR we were given our food. No sorry. No making this right. I regret convincing my brother to try this place, as a simple dinner, turned into an hour of standing around and twiddling our thumbs, with barely even a sorry. Maybe skip this place until they're a bit more settled...because it's obvious they don't have the time to care right now. 2 stars is for the food though, pretty good just NOT worth an hour wait