Jack in the Box

1. Food-Never enough lettuce. 2. Service-The employee didn't know how much the tacos were. 3. Atmosphere-gave a one because we went through the drive through.

I came for lunch. The service was fast and the food have a good taste. The place is very clean. The lady's were very nice. I would recommend this place. The prices were okay.

The manager Sydney, I believe her name is is one of the most unprofessional, inconsiderate and disrespectful managers I’ve ever come across she was so unwilling to even hear me out on what the problem with my order was she made 100 excuses on why not to remake it or refund it even though I had the food there and the receipt and I was being respectful and patient, but she wasn’t. She gave me attitude and unwillingness to even hear Customer so her job is to lose customers. She’s doing a damn good job.

Went to the drive thru and tried to order a bonus jack special and the cashier said they ran out of sauce. I decided to order egg rolls. When I drove up to pay the cashier said they ran out of sweet n sour sauce and said that he never uses sweet n sour. I didn't have enough time to reorder because I was on a lunch break so I said I'll just eat it without any. When I took a bite, it was frozen in the middle. I went to look at the receipt it was not even given to me. So no secret sauce for their burger, no sweet n sour sauce on a Friday night. The worst experience ever. You can tell the cashier was acting sketchy.

This place is in a scary and dangerous area. We were driving through Fresno looking for a place to get some food. We pulled into the driveway and in the parking lot of the hotel/motel someone was selling drugs to passing cars. There were a lot of homeless and shady looking people hanging around. We parked and decided to get back in the car and go through drive through. The food was hot and good. So no complaints there. The person working the drive through was very courteous. I would not go back because of the area especially at night.

I went 7/4/25 to Jack in the box drive through at 2am. The manager on duty was very rude, impolite, and very disrespectful. She told me that she doesn't serve people like me because I asked her to read me my order back that was not displayed on the monitor. Then she told me she had my order in her head. So I couldn't get an exact total on the screen. Never go the Blackstone and Herndon location. Left without the food. Fire her immediately!!!

I haven't had Jack in about 20 years. Now I remember why. Their tacos have about a drop of meat in them. Maybe that's why you can get 2 for $1.99. Kiosk ordering? Where are the humans? Jack, do better.

Asked for 4 tacos, charged me and gave me 2. Doesn’t repeat order so I don’t know how many tacos she got me for. Came back around for more. Took 15 min because of the person in front of me. (I don’t know why they didn’t park him if I had only two tacos) and still had the audacity to charge me for two more tacos instead of comping it. Never coming here for my late night eats. 139pm-1:54 pm