steven A.
Google
Unprofessional and Aggressive Security – Disappointing Experience
I came to this event with a group of 7, looking forward to a night of music and community. Unfortunately, our experience was ruined by unprofessional and unnecessarily aggressive behavior from the venue’s security team.
While walking through the crowd, a security guard shoved me—no warning, no “excuse me.” I calmly pointed out that a simple “excuse me” would’ve sufficed. His immediate response? He kicked me out. No conversation. No warning. Just straight to removal. It was a clear display of a power trip.
For context, another individual who was dancing on the stage was also instantly kicked out without a verbal warning. This seems to be a pattern at this venue—security acting with zero de-escalation or professionalism.
Yes, I resisted slightly on the way out—but only because I was being disrespected and steamrolled without cause. I wasn’t drunk, aggressive, or belligerent. I’m a sober adult, a U.S. Army officer, and a public servant with a master’s degree. I don’t start problems—I speak up when I’m disrespected.
Once outside, my group and I tried to calmly explain what happened. The same guard refused to listen, repeatedly threatened to call the police instead of hearing out paying customers. We welcomed the idea of involving law enforcement if it meant a fair conversation, but they weren’t interested in fairness.
This was not just disappointing—it was unacceptable. No one wants to spend their time and money at a venue where customer voices are shut down and where security acts more like bullies than professionals.
Until management addresses their staff’s behavior and prioritizes respectful, safe treatment of all patrons, I can’t recommend this venue to anyone.