Jack's Gelato

There was this really long queue stretching even outside the store's entrance. However, I love the quick collection service for people who know what they want and can get fast-tracked, prioritised service - condition is you have to know what you want, can't have free samples and pay online using the QR code. I did just that, and worth it. I got the coconut and ube vegan gelato, and another one of dark chocolate with sea salt (also vegan). Loved them both. Definitely a great dessert treat for those visiting Cambridge.

My son has allergies, so it’s always tricky to find gelato or ice cream he can safely enjoy. Often he ends up feeling upset because there’s nothing suitable for him — only parents of children with allergies will truly understand that frustration. Thankfully, Jack’s Gelato was incredibly kind and accommodating. Even though it was busy, the staff didn’t rush us or make us feel like a burden. They were so patient, understanding, and genuinely went above and beyond for my little boy. We were deeply grateful. And the gelato was delicious — rich, gooey, and thick, just the way I love it. If it hadn’t been so tasty, I wouldn’t even be writing this review! It’s already a popular place, but I still want to say — I would highly recommend Jack’s Gelato. Thank you again to the lovely staff for your kindness and care🩷

A small place with tasty gelato! It’s not the best I have ever had, but definitely good and worth trying when visiting Cambridge. The options are a bit limited, but it’s a nice spot for a quick treat, and the staff are friendly and welcoming.

Dense Ice Cream The shop is always busy. They frequently change their menu, that helps to attract returning customers. The flavours of this time were a bit too sweet for my liking. No matter how many times they change the menu, their ice cream always has very dense texture. It's a very popular shop. Be prepared to queue or scanning their QR code for faster service. Also, the road outside the shop is very busy and narrow. Watch out for the cars and bicycles!

🍦Cambridge's internet-famous ice cream ~ The flavors change every day ~ because the menu is frequently updated. The queue looked very long, and in a flash, it was lined up 🍦The young ladies are sweeter than ice cream ~ They offered many flavors for tasting, and in the end, I chose the mini Double Ball (dark chocolate sea salt + blackcurrant macas cake)~ 🍦No matter how strong the wind is, I still want sweet ice cream ~

Definitely an amazing experience but as long as you don't mind a bit of a wait..if you do, go on their website and pick the flavours you want as they have a queue jump window. You can mix and match with some unique and amazing flavours, but also follow their Instagram to find out the unique secret flavour per day. Very delicious

Wow!! This gelato shop is the best I’ve ever tried! As I approached, I saw lots of people enjoying their gelato, either walking by or sitting nearby. The line was long, but thankfully, the wait wasn’t too long. They offer a wide variety of flavors that change weekly. After some difficult choices, I picked Dark Chocolate & Sea Salt and Coconut Ube, opting for a chocolate dipped cone. The gelato was incredibly smooth, and the cone was nice and crispy. If I return to Cambridge, I will definitely come back to try more flavors! Oh, and they have a mini print vending machine in the shop! I got a cute print, which was a lovely bonus! 😍

We saw quite a long queue outside and raving reviews. But unfortunately they didn’t live up to the expectations at all. The texture was more of ice cream than Gelato. The flavours were not prominent enough. We had the cold- infused coffee, milk and sugar cookies, and double pistachio. We tried dark chocolate and sea salt, strawberry and cream. Customer service wasn’t great either.

A friend had high praise for this spot, declaring it her favorite gelato spot in the whole world, so I knew I had to try it. I came on a Saturday morning around 11am, and thankfully I beat a crowd of 14 students there for a summer camp. There's no place to eat inside, and in general, inside is pretty small. We actually walked right past it because the entrance was so nondescript. When I got there, there was no line thankfully, and the nice person working at the front let us sample the flavors we were interested in. I think it's amazing how their menu changes daily! I would have loved to try the pistachio, but sadly it wasn't on the menu that day. Instead, we got the blackcurrants and cream as well as the mascarpone and marsala wine. All of us agreed the mascarpone and masala wine flavor was the best (couldn't taste the masala wine though)! Next time, I would love to try gelato in their chocolate dipped cones. It's also nice that they are so flexible with scoop size you can get a tiny scoop for £1.80.

There is a reason there is always a line at this gelato shop! None of the generic flavors here, and they change daily. After sampling a couple, we went with Salted Oreo and Blackcurrant. These were delicious, but so were the Stroopwaffle and Polets Breton, so it's clear they have many unique offerings. One scoop on top of a cone was more than enough to satisfy us.

Small place , big on flavor! Superb gelato. May have a line but it moves fast. Under 5 euros for two large scoops. Very unique flavors.

The unique flavors, perfect texture, and friendly staff make Jacks Gelato a must try while you are in Cambridge. If the line is a little long go enjoy a beer at the Eagle and come back. They bring the queue of people down very effectively. Some personal favorites of mine were the honey comb and raspberry cake!

Both flavors were quite vanilla - and I had thought I chose the most outlandish options. Perhaps they're playing it safe...but rose nor whisky were particularly convincing or interesting. If I hadn't detected the slightest bit of whisky and the hint of rose every few bites, I'd have thought they gave me vanilla (which is not on offer). Best to stick with more traditional, flavorful options... I guess. Sucks I paid extra for whisky only to taste very little. Expect small scoops - texture was immaculate. I was just hoping to actually taste the flavors I'd selected.

Portions were generous at this place. No real place to sit and eat so we ate it in the nearby mall. Service was very fast. Nice selection of offerings.

Jack's is the trendy gelato joint in Cambridge, and it's worth the hype! They have a huge flavor list, including eclectic and fun options such as cardamom & rose; honeycomb; Japanese whisky; avocado, fig leaf, pine nut, candied orange, & olive oil; and EVOO, amongst others. There was a huge line when I arrived, BUT you can order on their website and then pick up at the counter in under 3 minutes, so I'd say just do that. Definitely check them out!

Jack's gelato features interesting flavors of Ice cream! I was super surprised to see elderflower sorbet as I've never had that flavor in ice cream form. The burnt sugar + salt was delicious and the strawberries and cream was not bad. Their Ice cream tastes like it's made of real materials and has a nice consistency. There is limited seating inside so I recommend getting to eat as you walk around the area.

Absolutely fantastic gelato and a must try if you haven't already! Their selection of deliciously unique flavors changes daily, if I am not mistaken. I highly recommend their Coconut Chocolate Chip and Mascarpone, which are the two flavors I ended up getting! Both tasted authentically intense and rich, but also paradoxically light in flavor if that makes any sense! I also got to sample their Wild Kopi Luwak Coffee and Blood Orange Sorbet, which were divine! Hope I will have the opportunity to come back to Jack's Gelato again one day!

The woman with brown hair working on the evening of 2 June delivered the rudest service I have ever experienced in Cambridge. I asked for one sample before ordering and she actually rolled her eyes before getting the sample spoon and stuck the sample out to me without even looking in my direction and yelled for the next customer. Then, when I paid, I asked for the 20% discount for local businesses as I work at another shop in town (also a very popular food service establishment, so I know that sometimes it can be overwhelming when it's busy). She was extremely rude to me about it and made it clear that she didn't believe that I worked there. I usually love going to Jack's Gelato but I wouldn't go back if I saw that she was working.

I had honeycomb and stem ginger. The gelato was good and had the right amount of sweetness. But it wasn't any different from other gelato that I've tried.

A delight in Cambridge, which at times felt like food desert. Very flexible as well, allowed me to put two flavors in one cup.

This was my first time in Cambridge and my Dad and I were searching for a pub. I was getting kind of hungry and I saw an ice cream sign. Upon entering, there were a lot of people! We both had one flavour of ice cream: pistachio and grilled white chocolate. I can honestly say that it was one of the most brilliant ice creams that I've had in a while!! When we left there was a queue going outside of the shop! The owner was really nice and the place was very clean. I hope to come back to try the other flavours next time I'm in Cambridge. Really awesome, definitely going to bookmark this place!

Jack's has more flavours than you could've imagined, to name some I've tried recently: G&Ts, whiskey, roasted banana... Coming down the store for a scoop has always been the delight after one day's work in the summer.