Jacobsen's Flowers

Sooo sad:-(( Flowers I got yesterday where bought on Saturday and todays look is only one star! Most of the yellow and orange color roses are falling apart (trying to cut ends) and even one of the eucalyptus was black! Would expect A+ quality - on the other hand: my husband said that the people there were very nice!!!

It would be beautiful if the flowers weren’t dying. I can’t believe they sent this arrangement out like this!

Jacobsons had made me proud of every order I’ve sent for over a decade.

My fiancé ordered 2 dozen flowers last Wednesday and not only did they forget 4 balloons and had to come back but the flowers were dead by Friday. I’ve received flowers from Kroger that lasted longer than 2 days! Not impressed and will continue to spend our money at Affordable Flowers instead.

Small flower shop with big heart and creative designer within a very reasonable prices, delivery on time as well! Thanks

The sales person Amanda was just wonderful! Even though she was new she took care of me like a pro! Extremely helpful and the flowers were beautiful.

After giving the flower shop the wrong address the day before a holiday - they reached out and got the new address and made a new arrangement and delivered the flowers after the holiday weekend with no extra charge. The flowers were amazing but the customer service was even better!

Excellent employees and excellent service. They have been in business forever now. If you need beautiful flowers fresh and of all kinds, I would highly recommend Jacobson's.

I would give zero stars if it would allow but I highly recommend you do NOT go to this florist!! My 90 year old mother ordered florals for her two daughter's respective anniversary's to be sent to Chicago. My one sister's order was correct the other received two arrangements in error. Upon contacting the florist we were told that yes indeed they made a mistake and would reimburse her for the one arrangement. When we received her credit card statement and saw that she did not get a credit for the mistake we called the florist and spoke to the owner Harold Jacobsen. Not only was he rude and condescending to my sister he acted as though he couldn't be bothered insinuating that my mother's age was a factor in the mistake. There was NO reasoning with him- he refused to check with his staff member who had previously assured us that they would take care of it We have been going to this florist for over 20 years and Harold Jacobsons response to that was " well we have been in business for over a 100" as though that was more important. Taking advantage of the elderly is not something the Jacobson name would be proud of I'm sure. There are so many florists in this area who put customer service above all. Please consider that before wasting your money on this one!

Why is it that flowers you see online never are the ones that get delivered! Don't they know that the recipient will send a picture of what they received. I was disappointed when I saw what was delivered as it did not match the picture that was represented on their website. I would not have picked that arrangement that they sent.

Been here twice. Both times the lady who works here has been in the back room on phone. After waiting over 5 minutes I asked for help. She said she was on the phone and would be with me shortly. Waited another 5 minutes and left. Went back again because I really wanted the mums they had for sale. Same result. They need more staff. Drove quite a ways for nothing.

During a time of loss and sadness, when we couldn't travel to be with our family, the staff at Jacobsen's helped me to pick out a beautiful memorial center piece and made sure it was delivered to the local church just when it needed to be. I saw the flowers on the memorial service stream, and they were just beautiful- every bit as nice as the picture on their website. I wouldn't hesitate to use them again- I hope in happier times. Thank you so much to all the staff!

Have been going to them for more than 20 years... Elegant, lovely design and a genuine understanding of good taste. Thanks to Sheri for making sure my mom got the flowers I envisioned for Mother's Day!

I've used Jacobsen's for years and order from them about 5x a year. They're always really nice on the phone and the flowers are always beautiful and delivered on time. I appreciate that they can use my phone number to look up prior deliveries as reference. Makes it easy. Today my friend sent me a photo of her flowers to thank her. They were perfect!

My boyfriend called and ordered a fall themed bundle of flowers for me and had them surprise me by delivering them to me at work!!!!!! He knows that Fall is my favorite season and orange is my favorite colors. He also let them know that I have a very small desk and would like them in a vase with water and food already in them and food for when I change the water next. They did fabulous. I already posted a picture before I wrote this review! It is the perfect size, beautifully arranged and made me sooo incredibly happy! Thank you to my boyfriend and a big thank you to Jacobsen's for how you arranged them!

So pleased with this company! I called in, somewhat last minute, for an arrangement to be sent to my Mom. The woman who helped me worked with me, listened to me, and delivered exactly what I drew up in my head. It had a personal and meaningful touch! Definitely recommend!

Jacobsen's Flowers is a wonderful company who really cares about getting it right, and making sure that special occasion is just that. My daughter was sent a gorgeous bouquet of flowers. Unfortunately the day was below freezing so instead of leaving them in our garage the store contacted us to find a time that would work for her. Then it was delivered with the nicest presentation, and put a smile on everyone's face. We are new to this area and will be using them for all our special moments, Thank you The Mingles

My dear friend from out of state ordered a beautiful bouquet of long stem red roses for me for Valentines Day and boy did it surprise me! The delivery man was very friendly and the vase was encased and safely packaged for this SE Michigan weather. And the arrangement is exquisite! Some of the most beautiful roses I've ever received and the combination of the arrangement smells amazing! Thank you to my thoughtful friend, and thank you Jacobsen's for delivering a surprise that made my 2018 Valentines Day sweetly unforgettable!

This is my favorite florist in all of michigan. I've been going here for over 12 years and have never been disappointed by the quality, freshness and beauty of their flowers. The florists are knowledgeable and friendly...i don't know much about flowers but they always help me make the right choice.... only negative is that your wallet will be significantly lighter, these aren't Kroger flowers...so don't expect to get the manager special for $7.99. A dozen long stemmed roses are ~$60. Check their website (http://www.jacobsensflowers.com/) as they sometimes have coupons/deals/etc... try it once. your gf will thank you for it.

I don't live in southeastern Michigan, however ordering flowers from Jacobsen's was very easy. After selecting an arrangement from their website, I called their shop and a very friendly woman answered the phone. She deftly took my order and payment info over the phone. The flowers were delivered on time and the recipient was very happy, telling me they were beautiful. It's true, these aren't cheap flowers, but they do a great job. Plus it's a locally owned business that's been around for a long time. Jacobsen's is definitely a business I'm happy to support.

I ordered a contemporary arrangement of flowers from Jacobsen's in Bloomfield Hills for a very special family member's memorial service. Our relatives were thrilled and wrote us immeditately to thank us for the "strikingly beautiful flowers" that "light up the living room in their towering vase." Pam was very patient, kind, and extremely helpful in describing the arrangement by phone (we called from out of state) and took our order and made sure the flowers arrived the same day. Excellent service and a beautiful, original, arrangement. Worth every penny. Bravo and thank you!

Great business. Has some different jewelry, gifts and decor items that are well constructed and worth the prices asked. Arrangements are always on point.

Horribly overpriced. Charged $50 for a simple corsage and boutonnière.

I posted an unfavorable review earlier today on this business. I was objecting to what I thought was their lack of transparency on the delivery charge that gets added to each order. The owner called me to let me know that they do, in fact, publish the charge on their website. They're right -- I was wrong. They do show that information. And more importantly, the recipient got the floral arrangement that I ordered, and was extremely happy with it. So, the quick and personal response by the business plus the good quality of the delivered flowers leads me to change my rating to highly favorable. This is a small, family owned business, and in general, I much prefer dealing with businesses like this than large chains.

AVOID THIS PLACE!!! I was up charged for a color vase, expedited shipping, a ribbon that I did not request, I only learned this from a representative after the fact when I called to complain about the arrangement not being what I requested. Further more, I called and specifically spoke to Nick at the flower shop to discuss the type of arrangement I wanted. He never called me to say he did not have fresh lavender in stock or that he was not going to put other lavender colored flowers in the arrangement with the roses as he promised on the phone. I have since spent HOURS on the phone with customer service and nothing has been remedied. Instead of calling me back the flower shop called my recipient to ask what was wrong with the arrangement. How would they know what I ordered or paid? Ridiculous and completely unprofessional. I will never order from here again and will let everyone I can know about my horrible experience. Beyond disappointed.

These fine folks put together a great bouquet for my loved one on V-day 2014. Also, I asked for a couple single roses for my lady's sister and mother, and they went above and beyond by adding baby's breath and other garnishments. The flowers were a huge hit and loved by all. Pricey, but you get what you pay for!