Jade Apartments

I don’t personally live at Jade Apartment, but I’m a guest there every few weeks. I wanted to acknowledge one of the property managers Brenton. I truly feel like he cares about the building and the people who live there. He’s always been approachable, responsive, and professional, and it really shows in how well the property is maintained. His effort and attention make Jade feel welcoming and well-run, and it definitely doesn’t go unnoticed. I really appreciate someone who is as attentive as he is. Thank you.

Updating my rating to 3 stars. I have lived on the 6th floor for some time, and our small community on this floor is very close-knit. I want to be specific about the reasons for updating my review. -Fire alarms: We did not receive proper notice prior to a specific event. Communication only occurred after alarms had already gone off. -Inspections: In October, inspections on our floor were moved to an earlier time, and the notice provided did not meet the required legal notice period. -Dog park maintenance: Maintenance has significantly declined. My assigned parking space is near the dog park, and the odor is overwhelming. Waste is frequently left unattended, creating an unsanitary environment. -Unclear and inconsistent -fees: Last month, many residents were charged a fee we were unfamiliar with. After addressing this with Evelyn, she was very informative and helpful. However, I later learned that I paid a fee that Brandon was waiving for other residents, which raises serious concerns about inconsistency and fairness. I am also concerned by the number of positive reviews mentioning Brandon. Each time I visit the leasing office to express my frustrations, I am told that “he has left for the day,” even though the office closes at 5:00 PM, or that “he will be back next week.” This response has been repeated multiple times and is concerning. Additionally, I am troubled by his replacement of Kayla, who was a significant reason I chose to continue living here. I have emailed corporate, but I strongly believe ownership needs to step in. Long-term residents are watching what was once a strong community steadily decline, and these issues warrant immediate attention.

AMAZING! We looked at Jade to live here a month ago. Right off the bat thought how wonderful of place this is. All the staff and all the tenants are amazing. So we moved in two weeks ago. What a great place to live. We have all the luxury you can imagine. Cameras at every door, great gate and security company too. Feel super safe here. You can have things delivered no problem with theft. If any issues in apartment maintenance is right on top of that. They are here to make you happy for sure. Brandon and his team are great to us with move in process. You can sign your lease online no problem. Everything happens very smoothly. Key to freight elevator to get moved in fast. Great dog areas too. Very quiet community to live in for being so close to strip. The views are amazing and the balconies are beautiful. We have grilling areas with outdoor TV and right by the pool. Indoor mailroom is so wonderful don't have to worry about anything there. We also have trash valet which I had never heard of. Love this concept for people who can't take it out. Live here you would not regret it. Such great move in deals too for B 6 floor plans. Love it here.

We had a resident event with mimosa’s and mini charcuterie boards. It’s was absolutely amazing! The manager Brandon was so nice and welcoming. Him and Evelyn were absolutely wonderful! The drinks were great!

My friend lives in this apartment complex, and it is a very nice community. I’ve been considering moving back from California to Las Vegas and reached out to inquire about pricing. Evelyn and Brandon are very knowledgeable about the property and answered all of my questions in a polite and respectful manner. It truly shows that both Evelyn and Brandon care about the property and the residents.

Brandon always goes out of his way to ensure I am taken care of. He always has smile on his face, and handles any complaints effectively and in a timely manner. He has made my experience at Jade worthwhile.

Geris was fantastic in providing during and after hour support. Having moved in to Jade we are very happy. The pace is very clean, people very friendly, staff is great, culture of respect. We just recently moved in but thus far exceeded our expectations!

After touring the Jade community, I can confidently say my experience has been exceptional. From the very beginning, I’ve felt welcomed—not just by the staff, but also by the residents. The atmosphere is peaceful and the aesthetics of the property give a strong sense of quality and care. Throughout my application process, Nayib Watson, Evelyn Yanez, and Kayla Jackson have been incredibly helpful, kind, and accommodating. Their communication and support made what could have been a stressful experience feel smooth and encouraging. After moving in and living here for a few months already, I'm grateful to be in this community and I'm glad to call it home.