Aaron
Google
***Update to my original review written on 5/24/25. Service brought this review to a 1 star***
New-
Update to my original review (posted below):
This further reinforces my initial concerns about the service at ¡Jaime! Taqueria. After posting my review, the manager responded and asked me to give him a call. I appreciated the gesture and followed up, speaking with D’Andrew (the manager), who offered me a gift card as an incentive to give the restaurant another try. I accepted, and he mentioned it would be texted to me within 24 hours. This conversation happened on Tuesday, May 27. As of Sunday, June 1, 2025, I still haven’t received anything.
I called the restaurant to follow up and was told by an employee that the manager on duty was someone named Maddie (or Matty/Mattie). When I asked for her, she answered and said she was just the hostess. Confused, I called back about five hours later and finally got in touch with D’Andrew again. He claimed he had sent the gift card to the correct number and said he would cancel the text and email it to me instead. Again, as of Sunday, June 1, 2025, I still have nothing—no text, no email, no follow-up.
At this point, I honestly don’t even think the takeout is worth it. Be very, very, very cautious when dining here. A place can have good food, but if the service and management can’t follow through on even the simplest commitments, it really says a lot.
Original-
Let me start by saying the food was a solid 5/5—even though the rice and beans were lukewarm. My wife and I tried the filet mignon taco, shrimp taco, carnitas taco, and chicken taco, along with a side of esquites. For dessert, we shared the ice cream sundae topped with churro bites and caramel sauce. Super good (though let’s be honest, it’s hard to mess that one up).
We also tried their Cadillac margarita, which our waiter recommended—and he wasn’t wrong. It was excellent, and the fact that they use Siete Leguas tequila is a big plus.
Unfortunately, the service really brought the experience down. It was extremely slow, and it felt like other tables were being prioritized over ours—if you catch my drift.
We ordered chips and guacamole as a starter, which never came. When we mentioned it to our server after the food had already arrived, all we got was a casual “that was my bad.” No follow-up or offer to fix it.
Later, a different staff member came by and asked if we wanted any sauces with our meals. We said yes—but again, they never showed up. Meanwhile, the table behind us made a similar request and got their sauces right away.
To top it off, our check was dropped off and never followed up on. We had to flag down a completely different employee to help us close out. Then our original server finally reappeared to ask if we were ready to pay… a little late for that.
If ¡Jaime! Taqueria can improve their service and follow through on customer requests, they’d have something really special here. The food is definitely worth returning for—but only if the service steps up to match it… or if we stick to pickup orders instead of sitting there for long periods feeling like hostages in a taco standoff. 🌮⏳