Sherry M.
Google
Jak's...what happened?! One of the things you proudly promoted on your menu was "All our portions are large & dinners come complete with a fresh green salad, seasonal veggies, fresh bread, and your chose of potato". I get restaurants have to change with the times, but do you have to completely change who you are?! This has been of our favorite date night restaurant. Good food, good prices, good portions. Or that's what it used to be. It used to always be a wait to get a seat on a weekend night. We made reservations for Friday night at 6pm. While we were there around 7 we noticed a lot of empty tables - maybe they were between dinners?
We've been going here for over 10 years (Over 15 years if you include the location by UW). We've sung your praises to everyone over the years. We used to be able to get a full meal for one price. That included bread, salad, huge side of vegetable, potato, and steak. Now we've had to ask for bread the last few times (it's always been served ahead of time, so not sure if they've "forgot" or what but we've had to ask the last few times for it). The vegetable has been removed from the base price and so has the salad. Prices used to be a lot more reasonable, especially since it included everything. I get prices have gone up (from $28 for a NY Steak 11 years ago to $60 for a NY Steak). Now a New York steak is only $12 less than the New York you would get at the Metropolitan Grill - both include a potato side.
You used to have a "Jaks size" and a normal size for steaks. Now it is one size only.
You must have just removed the artichoke dip as it's still on the website menu but not the menu in restaurant - we always got this! We were looking forward to getting this again. We asked the waitress about it and got a fairly short answer that they don't have it anymore. This set you apart from Melrose for us (since I don't eat seafood) as Melrose doesn't have any appetizers. Now for about the same price you can get a steak, veggie, salad, and potato at Melrose for the same price as your steak and potato.
Don't get me wrong, the steak is still great (and whoever seasoned it and cooked it last night did a great job - a lot better than the last few times we went and it was missing some flavor), the service overall is great (our waitress was a bit short but may have been a cultural attitude - everyone else was great), wine options are great. We just miss the value the restaurant used to provide (and the artichoke dip - can you bring this back?!).