Mike S.
Yelp
# Jamison Bar Review: A Disappointing and Disrespectful Experience
## The Experience
I'm a regular at this neighborhood restaurant and bar, typically visiting once or twice a month for a burger and beer. This time, I planned a special gathering for 25-30 people to celebrate a book publication, hoping to take advantage of their all-you-can-eat prime rib special.
Upon arrival, the Jamison Bar was nearly empty with only five patrons present. The first red flag was that no one seemed to be ordering the prime rib special. I was seated by a lone waitress, with the bartender coming from the back of the restaurant.
### The Meal
I ordered the prime rib, requesting it medium rare. What arrived was far from my expectation:
- First serving: A thin slice of prime rib, cooked well done instead of medium rare
- Second attempt: I asked the bartender for a rare cut, which came out medium well
Beyond the cooking temperature, the meat was:
- Tough
- Stringy
- Appeared old
### Terrible Service
The bartender's response was equally disappointing. When I mentioned the meat's poor quality, he merely glanced at me and continued with his task, offering no acknowledgment or assistance. Feeling frustrated, I decided to pay in cash to expedite my departure.
## Follow-up Interaction
Later that day, I called the manager to discuss my experience. Instead of addressing my concerns professionally, I was met with:
- Verbal attacks
- Mockery (repeating my statements in a demeaning manner)
- An aggressive attitude reminiscent of stereotypical confrontational bar interactions
The manager's unprofessional response was shocking. When I mentioned not returning, he flippantly said, "That's fine," and bizarrely suggested I ask for him if I ever return - a suggestion that made no sense given the terrible experience.
## Overall Impression
In all my years of dining in this area, this is the first truly bad experience I've had at this establishment. The combination of poorly prepared food and hostile customer service is unacceptable.
**Pros:**
- None apparent from this visit
**Cons:**
- Overcooked, low-quality prime rib
- Indifferent and unprofessional staff
- Hostile management response
**Final Thoughts:** I will be sharing my experience with my network of approximately 1,500 people in the area to ensure others are aware of this unacceptable dining experience.
**Recommendation:** Significant improvements needed in food preparation, staff training, and customer service approach.