Jamul Casino Resort
Casino · San Diego County ·

Jamul Casino Resort

Casino · San Diego County ·

Casino with slots, table games, live music & eateries

valet service
friendly staff
slot machines
table games
security
food court
tony gwynn's restaurant
buffet
Jamul Casino Resort by null
Jamul Casino Resort by null
Jamul Casino Resort by null
Jamul Casino Resort by null
Jamul Casino Resort by null
Jamul Casino Resort by null
Jamul Casino Resort by null
Jamul Casino Resort by null
Jamul Casino Resort by null
Jamul Casino Resort by null
Jamul Casino Resort by null
Jamul Casino Resort by null
Jamul Casino Resort by null
Jamul Casino Resort by null
Jamul Casino Resort by null
Jamul Casino Resort by null
Jamul Casino Resort by null
Jamul Casino Resort by null
Jamul Casino Resort by null
Jamul Casino Resort by null
Jamul Casino Resort by null
Jamul Casino Resort by null
Jamul Casino Resort by null
Jamul Casino Resort by null
Jamul Casino Resort by null
Jamul Casino Resort by null
Jamul Casino Resort by null
Jamul Casino Resort by null
Jamul Casino Resort by null
Jamul Casino Resort by null
Jamul Casino Resort by null
Jamul Casino Resort by null
Jamul Casino Resort by null
Jamul Casino Resort by null
Jamul Casino Resort by null
Jamul Casino Resort by null
Jamul Casino Resort by null
Jamul Casino Resort by null
Jamul Casino Resort by null
Jamul Casino Resort by null
Jamul Casino Resort by null
Jamul Casino Resort by null
Jamul Casino Resort by null
Jamul Casino Resort by null

Information

14145 Campo Rd, Jamul, CA 91935 Get directions

Credit card accepted
Debit card accepted
Contactless accepted
Free Wi-Fi
Wheelchair accessible entrance

Information

Static Map

14145 Campo Rd, Jamul, CA 91935 Get directions

+1 619 315 2250
jamulcasino.com
@jamulcasinoresort
𝕏
@jamulcasinosd

Features

•Credit card accepted
•Debit card accepted
•Contactless accepted
•Free Wi-Fi
•Wheelchair accessible entrance
•Wheelchair accessible parking lot
•Wheelchair accessible restroom
•Wheelchair accessible seating

Last updated

Jan 6, 2026

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Casinos Return As County Moves to Accelerate Reopening Process | Eater San Diego

"I noted that Jamul Casino resumed operations on Thursday and has implemented new safety procedures, though some areas such as restaurants and other amenities may still be closed." - Candice Woo

https://sandiego.eater.com/2020/5/20/21265164/casinos-reopen-san-diego-county-accelerates-reopening-process-restaurants-california
Jamul Casino

Jessica H.

Google
I am basing my review of of Prime Cut Steak House at Jamul Casino because it is fantastic! The casino itself is very smokey and usually crowded. I would say the steakhouse is one of the best I've been to. We had the 4 course meal with steak and lobster, which was so good. They have a pianist that adds to the atmosphere and makes it fun.

B. O.

Google
Review of the new Jamul Spa: New resort spa at Jamul Casino. Many things to like about it, and some areas that can be improved. Good: New beautiful facility with lots of amenities. We tried everything; sauna, steam room, hot tub, massage chaise in lounge, terrace seating. All very nice and new. Bad: Co-ed hot tub, small outdoor terrace (only shade, no sun from 11:30AM - 4PM during our visit) no hooks to hang towels/robes near any of the amenities and spa guest do not have access to the hotel pool. We were told the pool is for hotel guests only. Our visit was within 2-3 weeks of them first opening but they still have some kinks to work out. The biggest issue was not having access to stairs to get to the spa. My friend has a phobia of confined spaces. She never takes the elevator. We spent 30 minutes trying to get approval to use the stairs. Per the Security Director, she could not use the stairs to go UP one floor to the spa but they would allow her to use the stairs to go DOWN one floor to the lobby. MAKES NO SENCE AT ALL. We considered cancelling appointments but worried we'd be charged a no show fee and she didn't want to ruin our day. She took the elevator but the incident put her in a bad place physically and emotionally, initially. We expected to enjoy a stress free day to reset and relax with a massage but because of the nonsensical issue with no access to stairs going up, it wasn't the best way to start our day. It took meds and some time for her to calm her nerves and the massage helped, too. We appreciated the concern and service from everyone in the spa and made the best of our day. The security issue is separate from the spa, but something to consider if going to this facility. In regards to the pool, even if they allowed spa guests to use, I don't know if stairs would have been available -- it's a rooftop pool.

David M.

Google
I went to the Restaurant upstairs order a ramen bowl that took 1hr 8 minutes plus. My server mentioned at my table she had to go to break and that another server will be taking the table . We received our appetizer’s, my friend got her Ramen. I never received my food so we shared her udon ! Well, they didn’t know that I have my own Private Chef Business I am a happy Certified Private Chef . Oh as nd I am part Japanese and I specialize in World Cuisine Southeast Asian Pacific Rim and my specialty Japanese fusion ! Well it did not bother me as much as It bothered my friend i just wanted to see where it was all gonna go and I was so hungry lol. My ramen was not made how ramen should be it had no flavor the miso soup was awesome its miso “ the fish bread and vanilla ice cream Eeeeh a bit outdated deserts need work . Overall, would I go back there to eat maybe to try sushi. I think it’s one of the better options at the casino and it is a casino and it could use some work but one thing you gotta remember if they have great food they’ll keep coming back . Love the place keep up the good work ! Yours Truly Chef Itami , “Closed mouths don’t get fed “ Nor do customers that don’t receive their food in a timely matter. 1-10 / 8 👍🏽

Lance L.

Google
Top-tier guest service! Friendly dealers like Dot explained the variety of games the casino offered and security guards like Christopher offered guidance to navigate the casino floor. Their new hotel is immaculate, you'll want to check out the pool/bar on top 😎.

Jesse B.

Google
Outstanding every time!! Love this place - from service to taste to gaming...wow. I will always find an excuse to come back here 🤙

Dee S

Google
I visited Jamul 23 today with a party of three for the dinner buffet, and we were very impressed. Everything was fresh and replenished right away, and the service was excellent. Raul, Andres, and Jonathan took great care of us and made sure we had everything we needed. The restaurant has beautiful views and a welcoming vibe, even nicer than the Tony Gwynn buffet. Highly recommend! Extra thanks to Robert!

Yvonne W.

Google
We got to help celebrate our friends wedding. Located at The Loft. Great venue. Everyone was very hospitable.

Cecily K.

Google
I’m not one to post reviews but here it goes… The casino itself is alright but small, seems outdated in some areas where as in others looks updated. The food is great at some of the spots, we love their lobster and eating at the Asian place. Their drinks are pretty good and the service is great, security was helpful when we lost our phone and also the girl at the rewards center Cynthia went above and beyond with each of our group members, she kept an awesome attitude and a great smile on her face even when the person in-front of us was giving her a hard time. Overall the place is great for day to day play, they could do better on some areas but overall good.

Chris M.

Yelp
I would like to thank the one and only Golden Gram. Gram is a security officer for Jamul casino. When he got in my car to leave I put my head back in my seat and became my car is so comfortable I passed out totally on accident. The one and only Golden Gram seen me sleeping in my car so he checked on me. I'm thankful he did because any later my wife would have skinned my behind when I got home. So with that said, on behalf myself and my behind I'd like to thank you again Mr. Golden Gram

Jayden S.

Yelp
I have became a regular at this casino not only because of how the business operates but the valet service is like no other comparing it to other casinos personally Jeanne is my go to when she is there very respectful and professional and what's better than showing up and being treated with thee upmost respect. Thank you Jamul casino
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Abel T.

Yelp
I have an EV car and came to jamul Casino where I saw EV parking. The charging stations are low voltage, but at least they're free, so I left my car charging while I tried my luck. Overall, there are plenty of slot machines and table games. The place is cool, and I really liked it. I ended up winning $750 bucks, which was good enough for me, so I left. I'll definitely be going again. Remember to gamble responsibly. Good luck!
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Lachmin S.

Yelp
For VIP customer service I give 10 + stars. the hosts are responsive, parking is great and the table game dealers are fun and quick. I give minus 100 stars if possible for the awful smoke levels in the casino - the ventilation here is the worst, second only to Pala casino.
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Brad B.

Yelp
It's a shame that this is not my favorite local casino because it's certainly the easiest and nicest drive for me. Oh well, can't win them all, no pun intended as I rarely win at any casino. By the looks of it, there is a hotel being built, which is on par with the San Diego Tribal casinos. Until then, you'll enjoy a nice wide open space with plenty of machines to choose from and table game to take your money a bit quicker if that's your style. If neither are for you, go up and enjoy some pretty good food as the restaurant options are pretty decent. Take a look at their website, find a restaurant you'll enjoy, and throw some money down the drain. Sounds like a pretty fun date night... who is with me?!
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Kat H.

Yelp
This review is for the buffet only. We came on surf and turf night and it was great. Lobster tails, fried shrimp, prime rib, New York steak, flank steak, at the salad bar there was very plumped shrimps with cocktail sauce, risotto and mashed potatoes were the best I've had. Everything was good except the chicken was dry. The desserts were cookies, peach cobbler, brownies, ice cream, vanilla cinnamon custard/jello with whipped cream in little cups was one of my favorites and fruits.

Joseph U.

Yelp
Deceptive Video Roulette at Jamul Casino - BE WARNED! I have played roulette at many casinos, but nothing could have prepared me for the misleading setup at Jamul Casino. The moment I walked in, I noticed a seemingly standard automated roulette table, though strangely empty. I should have taken that as a warning. Feeling confident, I placed a $40 bet, leaned over to watch the ball spin--and guess what? There was NO BALL. I double-checked. Still no ball. I waved over security, thinking surely this was a mistake or some kind of malfunction, but no. I was informed that this was "video roulette." Let me be clear--this table has a physical, spinning roulette wheel, but the spin is completely fake, just there for show while the results are controlled by a computer screen. At no point was there any clear signage warning players about this deceptive setup. At every other casino I've been to, roulette is a game of physics--gravity, friction, chance--not an algorithm hiding behind a phony spinning wheel. This setup is misleading, and the fact that the table was empty makes it obvious that other players have already figured out the scam. If the game is digital, fine--but be upfront about it! Put up clear signs informing players that the wheel is just for decoration and that they're actually playing a computer screen. Imagine a bingo hall did this?! My grandmother would be up in arms! This experience felt like a blatant attempt to trick players into thinking they were engaging with an automated real, fair game. I left feeling cheated and disgusted. If you enjoy real roulette, stay far away from Jamul Casino.
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Mark S.

Yelp
Seafood buffet was spectacular. Excellent service. Waiter was very attentive and polite. Lobster, crab legs etc delicious however would have preferred prime rib to be more cooked too red. Overall great experience.
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Vanessa S.

Yelp
Ricardo security is awesome he's very helpful very cheerful very customer service like and you just awesome always makes me laugh even when I just lost all bunch of money
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Jeffrey B.

Yelp
Arnoldo Taya in valet has impeccable customer service skills. When I arrived he greeted me with a smile , introduced himself, and made me feel like I've known him for years . Hire more people like him 10 out of 10
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Cody H.

Yelp
The parking is like going to Disneyland, a little confusing and winds around for sometime around a garage until you finally reach a spot. Once you enter, it's a simple single floor casino with plenty of space to wander and play. What we noticed is that the smoking smell wasn't that bad, and it was almost non-existent in the food court area which is nice. The food is pretty good, just a little expensive. The slots, however, not the greatest. The RTP and Volatility (if you know you know) is not that great for those who like low volatility slots. You'll have to play a while and with higher bets if you want a good return. With that said, it's still a fun atmosphere, and we would go back just for the food and the Sunday raffle. But because I'm a low volatility player, someone who only plays $20-40 a visit, I won't be playing the machines.
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Cynn M.

Yelp
Today I literally watch this security guard stand at her station watching this man struggling trying to open up the front door with his wife in her wheelchair. Unbelievable. I hope by me writing this review Hr pay more attention to their employees and the customer services they are giving out to customers. Then I went upstairs did my crack my safebox & let the lady name Noemi know I forgot my id but I do Have a picture of it on my phone plus my DL pops up on their computer system. She rudely replies " I will do it this one time" I didn't even bother to reply. It's just mind blowing how rude or power they try to take in their role instead of having a better attitude and just think for once without us being a guest there they wouldn't have a job. Take more time in better communication, better treatment for us to want to come back.
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Arlina C.

Yelp
I'm writing a review specifically for Trish at Emerald Chinese restaurant. My wife and I love the food there and have enjoyed it for year's. We had dinner there last night and I'm not sure if I've ever seen Trish there or not, but I'm glad she was our server! She was the kindest, friendliest, sweetest, happiest most attentive and helpful server we have ever had at Emerald. I will be completely honest with you when I say our water cups have never been refilled. She came over out of nowhere and refilled it and it took me us both by surprise. We never had to sit there for whatever seemed like forever waiting on boxes to pack our leftovers or our check. In fact, Trish was kind enough to help us pack our food to go. Honestly, I'm only going on Friday evening's from now on and requesting to her Trish as our server. She's the best person there! If it wasn't for the great tasting food believe me we wouldn't go to Emerald because to be honest the other servers are rude and seem as though they don't want to be bothered. Thank you, Trish for all your help and being so friendly and welcoming.
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Stephanie A.

Yelp
This casino is not far from eastern San Diego, my mom had an amazing time. The ambiance was great and won. We also witnessed someone win big which was very cool. This casino has I believe tellers walking around cashing you out at your machine! It's amazing our teller was Elizabeth and her customer service was absolutely incredible. She made my moms experience comfortable checked on us stayed when my mom was getting ready to cash out. She's the best casino staff we have ever encountered! Will def be back and recommend to anyone looking for some fun a little outside the city.
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Kim D.

Yelp
Music is louder than I'd prefer and it's very crowded sometimes hard to get a good machine. If you get a machine, you won't likely see a drink server. I sat on a machine for over an hour and never saw anyone. The food was better before now the lobster and steak in the Tony Gwynn restaurant is meh. I used to love the lobster chow main at the Asian restaurant but now it's dry. All of the above coupled with no bingo makes this place a 2. I'd rather drive the extra distance for Sycuan.
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Cecilia S.

Yelp
First and foremost want to thank you server Brett at Tony Gwynn's Sunday night buffet he made us feel at home sharing his Midwest back ground ! Aldric the gentleman who had a positive and upbeat approach for even those demanding customers ! Well done Sir !! We would also like to thank the manager Andres for seating us with a smile . Great Graduation Dinner experience. Thank you !
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David R.

Yelp
I recently visited Jamul Casino and participated in their monthly drawing .While I appreciate the excitement and potential rewards I felt that the process favor the VIP members. As a regular patron I wished there where more opportunities for the nonvip guest to win. I understand the value of loyalty programs but I hope Jamul Casino would balance the odds for all patron in the future event. This would enhance the overall experience and make everyone feel include.
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Richard C.

Yelp
I've been going here for several years and I use to leave with money. I've also won jackpots here playing slots. It was fun and always nice to break even or leave up. Unfortunately once they started building that hotel. The machines have been on vaccum mode. Today was my last loss here. Enough is enough. Time to find another casino. It's not worth it anymore. Beware! You have been warned!
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AJ N.

Yelp
2 Stars for payout and "Not so lucky" machines. But it's gambling. You lose some you win some. This time around I lost 5k. ‍ in less than an hour, horrible! Great options of slot games though.

Maria G.

Yelp
I have been here since day 1, I have been enjoying coming here because this is also convenient for me, literally my backyard--I've seen it improve, now soon they will open their hotel. I will criticize not the right slot machines, we all know the drill... BUT the UNNECESSARY a stupid and ridiculous lines that we sometimes must endure to get a cheap reward. This, MUST IMPROVE hopefully in 2025!!! Jamul Casino needs to understand that we are NOT here to necessarily stand on their ridiculous lines, but to spend our money!!! They loose sooo much money when we waste our time in line, c'on Jamul, you must do is right!!

Ryan S.

Yelp
Just want to begin this review off by saying Jeanne in valet began my visit to Jamul Casino off on the right foot. Best service offered from her and the rest of staff. Lovely environment, good food selection and copious amounts of machines and table games to play. Definitely plan to frequent more often.
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Ree C.

Yelp
as much lobster tails I want, wagu steak was so good, shrimp and those desserts where excellent

Mr. D.

Yelp
Tried to get in early and have breakfast, do some gambling before the place fills up with cigarette smoke and ran into a big hassle at the cafe. All in because our order was given to someone else it took an hour and 10 minutes to get a burger and scrambled eggs at 10 am on a Saturday. What I observed was the construction workers from the hotel are eating in the casino as well, kind of lurking around, feet up on the chairs, or just sitting looking at their phones. Anyhow, our food was cold and although the Manager was polite and apologetic we probably won't be back. Maybe open up another place in the casino earlier to handle the flow of diners.
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Susana R.

Yelp
Food at Gwynn Restaurant was exceptional! We had Padre Caesar Salad, Spicy Chicken sandwich and fish and chips!
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Chris D.

Yelp
I am somewhat sad in writing this review because I really did like Jamul casino however the events on Saturday made up my mind to never return. I want to start with the positive. Jamul events were always fun and they knew exactly how to keep getting you back each weekend. From Bingo, to gift card give a ways to shopping sprees it was always fun. The entertainment was also way superior to the other casinos in San Diego. I also want to recognize the staff from the following departments: Valet- Always friendly and always reminded me of the daily promotions Poker Room- Dealers were always friendly and caring Valet Attendants- They are the quickest at paying out jackpots. Very Friendly Now for the events of Saturday April, 27th and the reason I wont be going back. As a regular player, you get comp food every week. My go to place was Emerald Chinese. The food is very good and my go to item was the teriyaki chicken bowl. The only issue is I don't like mushrooms so I always ask no mushrooms. After a day of gambling, I would always order two entrees to go one being the teriyaki chicken bowl and one other. The issue each time is that they either messed up by not putting rice for two entrees or they put mushrooms in the teriyaki chicken bowl each time. I spoke to a manager over the phone twice about it and he stated he spoke with his staff, which I know he did because they are friendly and apologized the next time I was in. We now get to the day of Saturday, I am there for lunch and decide to eat in. I ordered just my teriyaki chicken bowl and an ice tea. I tell the cashier no mushrooms. I notice on the receipt it doesn't say no mushrooms. I said hey this doesn't say no mushrooms, she says don't worry I put no mushrooms. I get my order and guess what... of course there are mushrooms. I bring the order back to the counter and ask for the manager. Cashier goes to the back office and after 4 minutes comes back out by herself. She apologizes as the counter lady points to the receipt and says it doesnt say no mushroom. I tell the lady at this point I dont ever want to eat there again and I would like my account refund for the item. She said fine. At this point she knows she has to bring out a manager as she cant do the refund. Manager Ruben comes out and it is apparent he is not happy that he is bothered with this. I explain the situation that this has happened in the past and that the staff need training on how to place orders. I said I wont be eating at Emerald ever again and that I would like the refund back on my club card as I would be going to the food court to get something else. He said of course and walked towards the pub. Note to Ruben: At this time it is your time to shine. You should have owned the issue and ensured it was resolved immediately. I went over to the food court and got in line as the line was about 10 minutes long. I thought for sure that would give him enough time to make the correction. I get to the front and the lady says there is no comp on the account for $20. I then go over to the pub to speak with the manager. Ruben is not to be seen so I ask the host Elani to speak with Ruben. She asked what it was about and I said he was going to add the comp back to my account and it isn't there. She said oh because it takes 2-3 hours. I told her then he needs to find another way to pay for the order at the food court and asked her to call him. She then rolled her eyes. Elani, pretty sure your job description says provide excellent customer service and not act like a child. Elani goes to the back and returns with no Ruben or any other manager. She instead says it will be on the card within 5-10 mins. I go back to the food court in 10 mins and still no comp. I then head over to the players club to speak with them. While I am waiting in that long line, I do get a call from the players club saying they put the comp on the card. None of these individual events would have lead me to never coming back but the constant issues at Emerald, Ruben not taking ownership, and Elani's attitude combined have. I hope the casino can use this review as a way to improve their F&B operations.
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Lizette N.

Yelp
I decided to take my coworker out to jamul since she's never been. Security officer Mark was so helpful to her when she needed assistance with finding the restroom and the food court.
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Alan K.

Yelp
Always a fun time at Jamul best guest services best security shout out to Angela shes always a blast thanks! -Alan 1000178031
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Melysa S.

Yelp
Security found us when we were lost and could not find our car. Golden graham and Moses found us and offered us a ride to our vehicle. They were very nice and told us about the milkshake of the month. Very helpful and kind people. I also won $200. Will come back again !

Derek M.

Yelp
Worst casino in San Diego they have all their signs up that says change your luck, but I go there quite often and it is horrible. I haven't won there since before Covid and that's not possible. They are building a new hotel and they are screwing their guests

Diane P.

Yelp
Love this place. The only thing that bothers me is it's not smoke free. Great food. Amazing free stuff. The machine pay out sometimes not like Pechanga ( so had to hit even a small jackpot:-( )
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Jessica G.

Yelp
During 2022 my husband and I would gamble exclusively at Jamul Casino. I would not say we gambled extreme amounts of money, but at least three times a month we would go. We stopped going to Jamul after March ish of this year for various reasons including the commute but continued to receive promotional credit, gifts, and other mail/email invites to come back. In July both my husband and I got an email offering us $100 (myself) and $75 (husband) of credit during all of August basically. Normally we would get $25 max so $100 was enough for us to make the trip. When we arrive, I swipe my card at the kiosk and do not see any offers. It was extremely crowded for a Friday night when there were no major events going on, that I remember, which was odd. I then sit down on a slot machine to check for the $100 credit and it is not there. Only $20. I then get in line to talk to someone at customer service and I show them the email and the attendant says: "Sorry but we sent that to multiple people on accident. We apologize". Basically, it was a lie. He then said they sent another email with an explanation and apology but I had my emails filtered right in front of him and there was nothing there. There was no solution. Just a "sorry". No honor to their mistake. No proof of said email they sent. No complimentary dinner at least... nothing. I took my L and moved on UNTIL my husband sits down and HE DOES HAVE the entire amount ($75) he was promised on the email. I was furious. How could his credit be right but mine was not? That was such a sad tactic to get us in. We will definitely not come back.
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Moe Q.

Yelp
This rating is based off the Blackjack table games at Jamul Casino. This is be far the worst casino to play blackjack at, the dealer seems to win at around 90% or higher most of the time. How did I get this number? Well simple. $1,000 buy in, multiple sessions for a total of $5,000+ at various different black jack tables - to see that if odds were to be accurate I had to move around to different Blackjack tables. Session 1: Lost 24 hands - Won 1 Session 2: Lost 27 hands won 2 Session 3: Lost every single hand on a double deck table - did not get 1 winning hand (huge red flag) Session 4: Lost 31 hands - Won 3 Session 5: Lost 16 hands - Won 0 These are real documented sessions, with witnesses to these sessions. This is absolutely odd and a game that's 49/51 shouldn't NOT be this lopsided... There's different something strange happening at their blackjack tables - don't believe me go play and move around, you'll lose at the lest 90% of your budget real FAST... Best advice: STAY AWAY FROM THEIR TABLE GAMES AND PLAY SLOTS OR ENJOY THE BARS - table games are not it at all in here - I have over 20 years of experience playing blackjack at various casinos around the world... This casino is by far the worst in terms of return to player. Not sure if I'll ever be back.

Aaron G.

Yelp
Shelly and Susan have been very helpful at the retail ! Great experience. Shout out to Neomi too at guest services.
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Lemmor P.

Yelp
What a lovely little cozy Vegas! This is a baby Vegas in a tight package. There is a sports bar/restaurant that will rival a good majority of what Nevada has to offer, and it's a stone's throw from down town San Diego. The slots are loose and the 21 tables are just as exciting as anywhere you can go. Thurs - Sun there is a specialty menu that is AYCE and believe me, it is well worth traveling for if you just come for the food. At the moment, this is my favorite San Diego County Casino for slots and food. Highly recommended if you are player, and are in the area looking for a fix. Whatever you fancy, food, slots, cards or relaxation, Jamul casino will not disappoint.
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Loren L.

Yelp
Well let's just be straight up about how things work at the most generous casino in San Diego. First off let me say nothing is free in a casino, nothing. But that should already be understood going in. But when the casino says they are giving away free gifts you might think that they are actually free. This would be wrong. If you spend enough money here you will start to get monthly offers of free play, "gifts" or gift cards. Now one might think that's nice of a casino to give back to their loyal customers that continue to bring them money routinely but after a closer look you will find that you have to spend a good deal of money to get these offers and if and when you do get offers you have to understand how it works. So let's just say you spent enough to get some offers, well when you use these offers then spend some more of your own money then think "we'll I'm down a hundred dollars they should at least give me 10% of my losses" they will tell you that you already had been given something for your losses. What they are referring to is what ever your offer was in dollar amount. Even though you had to spend a lot of money to get that offer In the first place. All the sudden something you spent money to get at the casino, the casino looks at it as if they have given you something and you will not be eligible for any thing else based on your losses. Basically you get charged twice. Now that pretty petty of a business to do to you when that casino makes so much money everyday it would make your head spin if you really knew. but that's not the worst part. If you don't come get your offer then the casino takes them away and still charges you. And just so you know, the reason they say the house always wins is because they never play with their money. Whenever you win at a casino it's other players money that your winning the casino takes a portion of every bet made at the casino and keeps it for itself money that will never go back to the players. So they take a percentage of every bet all day and night and if you don't lose a massive amount of money then they will just say you have been given more then you have out in even if you have lost $145,000 over the time you have been playing at the most ungenerous casino in San Diego. If you want the opinion of someone who has played at Jamul for a long time then my advice is go anywhere else you'll get more for your money at any other casino. This casino is shady as they come and make people vip and then try and limit their buffets or never invite their so called cops to any events unless your big time loser of money or get lucky and hit something big which happens but I wouldn't count on it unless your betting 10$ and up a spin. This place is not friendly at all. That act like they are so giving but it's not ever enough to get just 10% on your losses. Even if your bio and play 125,000$ through their machines every 6 months. Take some advices from someone that know how it works oh too well. Don't go to Jamul. I'm the last 6 months I played 199,000$ through their machines band they won't give me 10 when I loss 125$. Not even 10$ that's pretty sad for a casino. Some vip they really make me feel right at home. As of the first of the year I will be going to any other casino from now on. If I could give less then one star I would.
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Eleina C.

Yelp
I just wanted to acknowledge a beautiful lady named gloria who, is a great security guard at jamul. She has great customer service and very polite and helpful. Unlike most security jobs . I appreciate positive people and five her 5 stars.
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Robert H.

Yelp
This was my first time here. I knew it would be smoked filled , but I wish I knew there was a smoke free section. The bars are ok if you are seated at a machine, but standing at the counter makes service a bit slow. The free valet is pretty awesome and starts the evening out right. I found a few games that I liked and hope to find them again, when I go back.

Marco D.

Yelp
If you like Texas Holdem, drop by. Daily morning and evening tournaments, 7 days a week. The Jamul poker room is not like other local casinos where you have to wait hours for a seat in the cash game. Good friendly crowd and lots of perks. Lots of slot machines and table games and a good selection of restaurants to choose from.
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Crystal O.

Yelp
I highly recommend this place especially after the fact I went to the restroom and left my phone behind and remembered when I was playing on one of the slots, immediately I went back and the lady's told me to notify security officer and right away I did and in a few minutes my phone was located by him and Fernando security office located by the entrance booth. I'm grateful to the honest person who turned it in and the two security officers!

Lori L.

Yelp
easy to get to. ... great customer service. great perks. did i mention the "free play" lots of it!!!

Martin V.

Yelp
Amazing time at the tables Apparently after five drinks you have to have security watch your back not belligerent but just a little loud as a football game is going on maybe the sign should say don't get excited about a game drink your beer and shut up is what I got from it as I had Security on my ass while watching the rest of my game

Susan C.

Yelp
it was not worth it, waste of time and money including the lousy road with crazy drivers. I prefer Viejas.
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Jill B.

Yelp
Clean, friendly,, all a round l, went to get something to eat,,, waited 20 mins when only one person in front of me, which is fine no big deal, walked to my 2 mins to my husband, food looked good till I took the 1st bite , it was cold won't eat there again....
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Pam F.

Yelp
Noemi the Mexican beverage server is a idiot. I had to request a different server because Noemi also kept forgetting to give me back my credit card , I hope she quits soon

Andy L.

Yelp
I went to the Mexican food and ordered 3 grilled mahi mahi tacos. The guy that scooped the rice and beans was so cheap. It was only 1/2 scoop instead of a full scoop. When I asked the guy, he said that is the way it is. I have ordered from this place every week and never had such small scoops.

Aileen S.

Yelp
Tony Gwynn Monica C, Donald, Laura, Kaiya, Bryan, Mia, Eielani, and Karla make a great team! Great workers and excellent service. Food is tasty and delicious!

Amanda B.

Yelp
Here again once again, no bonuses $400 this casino is terrible. Try again too hard to win.

henry d.

Yelp
I have never seen a casino so cheap to the guest I have 40 in food nothing at a gift shop , I play very heavy lost huge and the say your up ???? Seriously Tablegames there is a joke , they don't offer free play at all unless you sell your house or your down from there , Paula , Barona , and Sycuan are more generous , I played huge there I mean huge , I won't step in a foot there again , Tablegames needs a new manager or director , they think there busy to take at advantage of the customer , being in this industry over 20 years you guys upset me , even if I loose or win part of going to a casino , not generous with me because I'm up what about I'm down you throw me under the bus , this spot is a zero star , they don't care about us and are not caring if we loose !!! Take yourself elsewhere if you want to gamble at least you can get free play , also a guy behind me randomly wins 10000 free play and me nothing JOKE??? Even Wally Casino manager says your up can't do nothing for you how come man you were no nice then all of a sudden arrogant !! No more for me this is the worst casino ever !!!
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Patricia W.

Yelp
Had a Caramel Macchiato at the cafe @Jamul. The service was friendly and my drink was tasty and came out very quickly. Great efficient staff, Maria was nice and I will definitely be back when needing a pick me up while winning money!!LOL