Jayde Parkside

My experience with the Jayde at Parkside is by far the best experience I’ve had in my apartment hunting journey. All thanks to the amazing leasing consultant, Carmalita. She not only was extremely knowledge about the property and the application/ leasing process but was also one of the kindest people I’ve come across. She gave me a thorough tour of the building and all of its amenities. The property was very clean, modern and cozy. The gym had great variety of equipment along with a dedicated yoga/ fitness studio. She also went above and beyond to provide me with videos of units I forgot to ask to see during my tour. Carmalita was very responsive via phone and email and I never felt like a bother. Great experience overall, I would definitely recommend adding this property to your list!

We just ended our lease at Jayde Parkside, we had the best experience we could have hoped for from start to finish. We were transitioning from out of state and the leasing team Alex and Lucy were exceptionally helpful in the process, from photos and videos of the unit to walking us through the leasing process. They were always available to answer any questions we had and make the move seamless. The property was always clean and well kept, the apartment unit was modern and beautiful. We cant say enough good things about our time at Jayde Parkside and the entire team. We are happy to suggest this property for anyone looking to move to the area. Great experience overall!

My Advice, DON’T LIVE HERE! I moved in at the end of April, and I’ve had a terrible experience from the very beginning. For starters, when I was looking at different apartments at Jayde, she showed me one and told me to put 603 on my application. Well, she actually showed me 601 instead of 603. When it became clear I applied for the wrong apartment number, she refused to allow me to correct her mistake, even though the apartment was vacant. Therefore, I didn’t get to live in the apartment that they showed me. Not only that, but when I sent my cashier checks before I moved in, I told her to let me know if she doesn’t get them. Well, she called me to setup a time to sign the lease, and when I got there, that’s when she finally told me she never got my checks. That $2500 I was worried I lost. The leasing agent didn’t seem to care that this was now a big problem for me. Then there at times when I need to go to the room with garbage and recycling, and I’ve seen mice in there from time to time. If you think that’s bad, the worst part about living here is the inability to control the temperature in your apartment. I prefer to live between 65 and 67 degrees. Well, based on the engineering design of the heating and cooling system and the quality of the HVAC units, you can’t control the temperature in your apartment if it’s too cold outside. They have the main lobby set at 75 - 78 degrees, and I don’t think they understand that even though it’s on a different HVAC unit, heat always rises. I e had multiple occasions now when it’s 72 degrees in my apartment, and I have the thermostat set at 67. When I submit a maintenance ticket, it takes them days to address the issue. Therefore, I’m not able to sleep and I’m sweating all night because this property is way too hot. I even have the windows fully open, but that doesn’t help. They keep the hallways at 73 degrees in the winter time?! They definitely have a lack of responsiveness when you can’t control the temperature in your own apartment, because they don’t have a solution, therefore they make you sweat, and I had to fix the issue myself last time. Plus, they are insensitive to the fact that they made you bake in your apartment for 20+ hours before the picked up the phone to call me back. For those of you looking to rent in DC, I would recommend u avoid this property and its management! I find it absurd that hotels don’t have any issues with people controlling their own temperature, and people don’t live in hotels. I wish this property had the engineers and HVAC systems that hotels do, and their customers only stay a night or 2. I have to try to live here, but this property is designed in a way that my apartment is way too hot for comfort, and why pay to live uncomfortable.

I’m making this review to show how the second building bathroom style which is black tile. They don’t have a lot of pics or videos showing the kitchens or bathrooms I did this tour with the manager I think he was on a meeting and paused to take me to see a unit. Thankfully I want this unit but I did not know they could not take vouchers right now in the second building if I did I wouldn’t done the tour in the first building. They still waiting to set the account up for the vouchers so if ur applying with a voucher it may be a while. I was approved also but didn’t hear anything after I got the email until I reached out that’s when they told me they just waiting with the voucher people.

I just like yo thsnks Lucy for all her help and making our transition so easy and how she took her time step by step helping me understand the way the portal along with the tour that was given. It brought tears to my eye to once again to be under the professional management, she always wear a small and my grand daughter just enjoys seeing her. Thank you for the comfort of home once again. Felecia Jones

Living at Jayde Parkside has been awesome! The apartment is modern, comfortable, and well-maintained. A special thank you to Carmalita, who helped me through the whole process! She was incredibly kind and made moving in a breeze. The management team is also very responsive, and maintenance requests are handled quickly. Overall, I’m very happy I chose to live here and highly recommend it!

My experience with Jayde Parkside has been incredible Ms. Lucy and Carmilita made my move in a breeze customer service excellent. Well deserved five stars

Lucy was absolutely fantastic throughout our entire leasing process! From the very beginning, she was incredibly responsive, knowledgeable, and always available to answer our questions. She made everything so smooth and stress-free, and we truly appreciated her professionalism and positive attitude. It’s clear she genuinely cares about helping people find the right home. Thank you, Lucy, for making this such a great experience!