Jelly Jam Restaurant

Muchas gracias Thania por atendernos muy amable :) First time here, loved it all! From the good food to the quick service, and the cozy atmosphere. Ordered the bacon avocado n cheese scrambler and it was delicious. Had to order a second one to go. But what sold us was the hot crispyyy hash browns, every bite had a perfect crunch. Coffee was good too.

Do not go here! They are rude and extremely racist! The manager and staff tried to accuse me of stealing an Uber order, and then falsely reported me for being under the influence. They tried to speak Spanish assuming that I wasn’t Bilingual as a Black queer man. The manager was so aggressive and lax as if he was drunk on the job.

I was told by a server therePrices for dine in are different from pick up? Tuna melt was 7.99 which I think is false advertising, I paid 12.99.You're paying more for less. Smaller food portions, smaller beverage to go when ordering a combo.

Live this place the food is always a good and the price isn't that bad either. The service needs a little more help but our food came pretty fast. I would definitely be going again.

Staff, manager, everybody was great, felt very homie

The Manager there was very rude. I asked for jelly this man said the menu has changed like I knew they didn’t offer it until you order toast would you still offer it as customer service even as a option to because that is the name of your establishment jelly jam. He come to my table and words that came out his mouth was he gotta go take care of his other customers but he had none and just a few in there including me now I see w He’s lazy and gepaid to run your customers away. You think you slow now keep him on board you guys are gonna be out of business mark my words 2022-2023 it when get slower. Sir I’m the customer that help your establishment stay open by supporting your business and you mistreated me & my family by being rude. We didn’t ask for nothing free and still tipped your waitress for her service because she understood her assignment treat people how you like to be treated. I can’t see how he got that position as the manager other then dedication of being there along time because he has no management skills and Now you are bad for their business. I will never support this business again. Un top of that the food is nasty & blend they just selling anything to make a dollar. Be Aware

I’ve never been to this breakfast place and I live in the neighborhood. Today I decided to give it a try and I regretted it a 💯. I wanted a breakfast sandwich and I got a deli sandwich. The have was not even a breakfast ham it was deli ham. Then they called these hash brown. The worse part of this was the price $12.50. This place is disgusting and overpriced. They are scamming the people in the neighborhood. You would think there was some steak for this price. This sandwich went into the garbage and the owners should be ashamed of the service and what they charge for it.

My family & I have always been regulars here, however we ordered food to go for the 1st time & we were HIGHLY disappointed; Not only with the food but with the poor & unprofessional way of handling the situation. The meal I ordered was a breakfast egg scramble & upon arrival was DRENCHED in fruit juice, I called to have the meal remade the proper way & was met with an attitude by the waitress, stating that they can remake it but will not start to until we arrive with the meal, I informed them that my family will be waiting on me to eat & if they can start making the meal, I will be on my way, the reply was, it will take us literally 2 minutes to remake the meal, it’s not a big deal, she then rudely transferred me to the manager, Nancy, who handled it just as unprofessional. She stated “well that’s how we make it, so if you want us to remake it, you have to bring the meal in” & for future make sure you tell us to put the fruit on the side because we don’t do that. At this point my family will not be returning customers!!! I have attached a picture for future customers!

Wanted to try a different breakfast place other than my usual so I gave this place a try. Upon entering I noticed it wasn't really well lit & the carpeting had a weird odor to it. Food was ok, respectfully nothing out of the ordinary. Service was decent but more so the ambiance was pretty dreary in my opinion.

The staff was so friendly and patient. They didn't rush our stay at all even when we were there past closing time. (Not intentionally) My friend really liked her salad and said she would come back to have it again. I really liked my combo breakfast with sausage, eggs, and stuffed french toast. The sausage links were some of the best I've had in a while the stuffed french toast was a 7.5/10 but the quality of the French toast was an 8.5 it was super yummy and fluffy. However the stuffed cream cheese and strawberry combo was not as rich tasting and a bit muddled in flavor.. however, still not bad! I would probably order it again or try out their waffles.

I don't wanna do this ... because the girl working the register was very nice, I was literally the first customer of the day. And the chef literally doesn't know what eggs over medium is ... and it's the chef of a breakfast restaurant smh ... because when I got home, they both were fried and I live five minutes away.

I placed an Uber eats order and informed them what was missing and that it was a bit cold. Their email response was unprofessional and they thought they did something by sending that response back who ever wrote it couldn't even spell right either ! ALSO mentioning speedy Gonzales is a bit racist don't you think !? Anyways food wasn't pleasant as well. I've had way better. Not ordering from here again and I hope others don't as well.

Place to eat and take care of some business. Associate went with the Breakfast special while I opted for there Turkey Club with Fries. Came with a soup, my choice went with there pepper soup with meat (like a nacho soup). Service was provided by Marissa, spoke to her in my slang Spanish, which she truly preferred. Highly recommend asking for Marissa, but haven't been served by the other waitstaff. She was attentive, personable & professional. Definitely returning to try there other Faire. My sandwich was perfect. Mangia & Cheers!

This food is very good and I recommend it because their breakfasts are the best and more than anything I like the attention they give to the customer

We're visiting Chicago and I ordered off of UberEats. I ordered the Ironman Omelet and got my boyfriend the Top O'the Morning skillet. We liked them both. The Ironman Omelet was perfect and the pancakes were soft and fluffy. I didn't love the cheese on the skillet but the omelet had a better quality cheese that I liked.

This was your response to me after you read my review on UberEart: Dear Nicole We are very sorry to hear that. This happens because most of the time drivers take to long to pick up the orders. yours was probably one of them waiting to long be picked up. what drivers do they always blame the restaurants for the delays. My response to your lack of accountability is the drivers have nothing to do with how greasy the food was, how flavorless the food was, how brown the avocados was, how old and stale the pecan role was nor how small a so called large cranberry juice is. Do better.

Our server looked like she was struggling, coughing through her mask, and the ladies in front were not even trying to help her. Our server kept apologizing for the lateness because the restaurant was understaffed. Our server kept forgetting our items, and it took too long to serve us. The food wasn't that great either. Place looks run down and not like it was before. I wouldn't go there again unless there was an upgrade.

food is very good at this place and coffee is fresh you can see when they are making it right there service is also very good girls are aways smiling even if they are busy. well recommended

Just ordered the chicken focaccia sandwich. Let me say this was the nastiest sandwich I've ever tried!! First of all, it was not served on tomato focaccia bread as advertised, second , the red and green peppers were absent on this sandwich as well! The chicken was dry, flavorless and tasted dirty. I'm hoping that I don't get sick from this place. Don't recommend this place at all. Total waste of money.

The food was awesome, cook definitely knows what he is doing.,but the service could've been better. I think here name Was Dori, she needs to work on her customer service skills, maybe she was just having a bad morning. But other then that, the food was delicious.

Jelly jam on cermak stole $40 from me basically over charged me and are playing stupid with my return saying I can't show my app statement I need a printed copy. Also spoke to manger and still refused.