Jeni's Splendid Ice Creams

Did you know that Jeni's gives you free ice cream in your birthday month. I signed up for the rewards on the app and during the entire month, I am able to redeem a free scoop. The service was great. I was able to sample as many flavors as I wanted and the staff did a good job explaining to me each of the flavors. My favorite flavor is darkest chocolate. I always get it whenever I visit. I went during the daytime and there was no wait. I'm sure it's busier in the evening. Can't wait to go back to try something different!

I visit Chicago often and this is definitely one of my favorite places to grab ice cream! So many flavors to choose from including fun and interesting seasonal flavors. Love their waffle cones too!

Way overrated ice cream shop! A lot of flavors, but lack of good flavors. Plenty of other places can do better than Jeni's at this time. It looks something changed, since, before, Ice creams here were less sweet and more flavorish. Perhaps it was no good idea to open many locations and compromising the quality/flavor.

Ice Cream Shop. Tried the Crazy Snow Cone Sorbet. Comes with a flavoured ice scoop and flavoured gelato in a savoury home baked double layer cone biscuit that makes the combo fabulous.

This Jeni’s Ice Cream really is the best of all of the locations. The associate Anne was very kind and helpful and talking me through the app and how to get rewards. My favorite flavor is honey vanilla really a good match for the taste buds.

My friend was having a rough day, so we went to go get late night ice cream at Jeni’s at Southport. It was towards the end of the night and the staff (Nate, Ali, and Kaylee) were charismatic and helped turn the day around by being joyful! I would definitely recommend checking Jeni’s out. Thank you for sharing your happiness with us.

Very busy place but the ice cream is top notch with unique and interesting flavors. I always love their half scoop concept so you can try multiple flavors!

Ice cream tasted great, staffs were very friendly. Location is convenient, right next to the metro station.

Jeni's is always the right choice!! The mint chocolate chip, oat tahini chocolate cookie, and brambleberry crisp are our tried and true favorites, but I enjoy sampling the specials, too! The cookies in cream is REALLY creamy like the middle of an Oreo, so I don't love it surprisingly. However, the mint chip is the best ever, so overall they will keep me coming back! Also if the weathers nice, the line actually moves surprisingly fast!

Great ice cream! We really enjoyed the variety. Pricing is a bit on the higher side.

Jeni's Splendid Ice Creams is one of my favorite ice cream spots in the Chicago area. The moment you step inside, you're greeted by the sweet aromas of fresh waffle cones and a variety of flavors. They offer an impressive selection, from Gooey Butter Cake to Brambleberry Crisp, with my all-time favorite being Blackout Chocolate Cake. Each store location has a colorful and welcoming ambiance, often with a line out the door.

I love the unique flavors! There was a line that nearly reached the entrance, but it moved at a nice pace. I like that you can have 1/2 scoops to try other flavors. The staff is friendly and professional! I'm excited for my next visit.

Did you know that Jeni's gives you free ice cream in your birthday month. I signed up for the rewards on the app and during the entire month, I am able to redeem a free scoop. The service was great. I was able to sample as many flavors as I wanted and the staff did a good job explaining to me each of the flavors. My favorite flavor is darkest chocolate. I always get it whenever I visit. I went during the daytime and there was no wait. I'm sure it's busier in the evening. Can't wait to go back to try something different!

I love Jeni's! Specifically the Southport location as they have super friendly service and a great variety. While still a little chilly, I tried their Hot Toddy sorbet which was a nice change from their 'regular' ice cream. It was smooth and fresh tasting and had just enough bite to make you feel warm while eating sorbet. I complimented this with their double chocolate which was excellent as well. As well, I can never leave without something to enjoy at home and am looking forward to trying their pancake and pineapple flavors!

First time at Jeni's ! Plenty of seating space, good service. Lots of interesting flavors, I took the Lavender and chocolate half n half, the chocolate was delicious. The Icecream itself was not too sweet , and the texture felt light and refreshing. Will come back to try more

The mural outside is adorable and the interior of this Jeni's ice cream is spacious, clean and bright. The employee helping me explained all the ingredients in the ice creams I was interested in and even recommended some together. Even though it was close to closing, she was still trying to help me chose the best flavors. Got the brambleberry crisp (my favorite), wildberry lavender (very fresh) & rainbow BFY (like a sweet tart)! Def recommend!

Not only do I enjoy the unique and addictive flavors of ice creams at Jeni's I was thrilled to discover they have local delivery and shipping options available so we can share this decadent taste treat with others. I recently sent a care package of five pints to a dear family member ahead of the Thanksgiving holiday. Based on the joyful reaction of the recipient, this shipping option will make my holiday shopping a lot easier. Shout out to Nicole!!!! Customer service was outstanding.I made an error on my order and Nicole was responsive and helpful. I only wish other businesses would model this type of customer service!

Nice place but tiny scoops for the price. They have fun flavors, and the place is cute though just three tables for seating. On second thought, the white peppermint was bland....i should've had chocolate or something with a bolder flavor. And...my waffle bowl broke all over the place because they serve it in the tiniest paper bowl that doesn't support the larger waffle bowl.

Yummy lactose free ice cream!! I got the lemon bar flavor as delivery and it was way better than I really expected

It's always a treat to grab Jeni's, specifically in this location! This specific space is does not have a ton of seating on the inside. It is right next to the brown line so there is more seating outdoor. The staff are very patient when it comes to icecream tastings and never get overwhelmed no matter how big the line is. They are masters in getting the line moving quickly. My favorite icecream is: brambleberry crisp, peanut butter chip, and almond brittle. They always have season flavors so keep an eye out. Tip: - download the jenis app for rewards and free icecream scoop on your birthday! - a serving is two scoops regardless of flavor you choose so always get two different flavors for more delicious goodness. - they have vegan flavors!

Jeni's is one of the best ice cream spots in Chicago! While there are multiple locations, this Southport branch is conveniently located in Lakeview next to numerous restaurants and shops. They always have quick and friendly service, and they're open quite late, which is great for a late-night treat. Jeni's is known for uniquely creative and delicious flavors - Brambleberry Crisp is my favorite, but I also love Skillet Cinnamon Roll and Buttercream Birthday Cake. I also like that they use reusable metal tasting spoons and put fresh flowers out on the tables for a bright ambiance. Definitely give Jeni's a try!

My first time ever having Jenny's and it was really really good. There was an amazing server working there who could tell me every ingredient and gave me ideas on combinations of flavors to put together. Give that person a raise!

Loved trying this ice cream! We don't have this in the Bay Area so I was excited to try a few flavors. Settled on a chocolate peanut butter and my daughter got a couple, something lemon and bramble berry. Service was excellent!! Everyone working here was friendly and attentive. Will be back next time I'm in town.

This is the first Jeni's location I ever visited, so I felt compelled to write a review after paying them another visit last week. We came by after having dinner just across the street at Tuco & Blondie. This location right on Southport and off the brown line is perfect for those dining or shopping around Southport Corridor to pop in for a sweet treat. There is usually a line during prime time, but the staff working is CRAZY efficient and the line goes by quick! Of course, the ice cream is phenomenal. I have so many favorites, but on the visit I went with the Texas chocolate sheet cake and gooey butter cake in a waffle cone (don't sleep on the bramble berry crisp though, my #1 Jeni's flavor!). The waffle cones are the best I've ever had! When you enter a Jeni's the intoxicating sweet smells of the cones being made are heavenly, and they taste just as good. There isn't much of an indoor dining space, but there are so spots outside under the L to hang out and enjoy. Top tier ice cream, and one of the best sweet treats for the summertime!

Jeni's really IS splendid! I can always count on them to bring me unique flavors - my absolute favorite is the High Five Candy Bar. It's basically a Take 5 in ice cream form (drooling as I write this). Any craving you have can easily be fulfilled at Jeni's. Plus, it's ALWAYS extremely clean!

The ice cream is good and creamy. The flavors are unique and different. I always like coming in a trying something new. Golden nectar was just as it sounds, lovely, sweet and just right.

I'm impressed that they have dairy free, however it is really hard to tell children with type one diabetes that their store has nothing to offer them that is sugar free or sugar reduced. Type One diabetes is a disability and not a choice. It would be nice to be able to bring kids here where they wouldn't be left out completely.

Always good, rich and creamy. This location could have provided a bit quicker service but it wasn't too bad. The seasonal wedding cake had a tartness that came from the berry in it which cut the bite of the fat from the cream. The brown butter almond brittle was slightly salty which adds so much to a dessert. Every time my fiancé and I are in the city we get Jeni's if we pass it!

We've had a few mid experiences at the Southport location but our most recent one wasn't great. We came in and asked if they had waffle cones left. We were told no, and immediately after, someone else came in and the workers were quick to start making a fresh cone for them. After we finished our ice cream, we went back in to buy a few pints and they were still making fresh cones for every other customer in the store. We've never been rude to the staff and we don't even ask for samples so we can be as low maintenance as possible. After spending over $40 on ice cream AND tipping the employees despite the sub par service, I'm disappointed that we were not offered the same great service that everyone else got.

Stopped here after having an extra spicy chicken sandwich for dinner and needed to cool off our mouths. . Cute shop lots of flavors and friendly staff. I chose darkest chocolate and coffee cream & sugar D E L I C I O U S. Husband chose candied banana brûlée and buttercream birthday cake. He also said D E L I C I C I O U S. A deep discussion ensued about who's picks were better. Mine obviously:) Scoop size seemed on the small side for the price but satisfying none the less. Parking can be tricky at this location so give yourself some extra time.

I scream,  you scream,  we all scream for ice cream jeni's ice cream of course! We finally made it to Jeni's Ice Cream and what a treat it was. We loved everything about the ice cream from the texture to the flavor and the longer lasting melting time. We ordered  a scoop of Darkest Chocolate and Pineapple Upside Down Cake ice cream. Both were delicious. If you've never tried jeni's ice cream, you really should, just make sure you take the time to savor the fragrance and flavor of the ice cream. We loved it so much we each took a pint home with us.

I spontaneously stopped by Jeni's on the way back from Music Box Theatre, and I didn't regret it at all! My friend and I shared a Trio ($6.50) because neither of us could choose just one flavor. We got: - Cold Brew with Coconut Cream: It was a bit icy, but I expected that since it was dairy-free. I still enjoyed the flavors of coffee and coconut together. - Wildberry Lavender: This one was my favorite -- it was light and refreshing but still creamy. The next time I come, I'll definitely get it again! - Salted Peanut Butter with Chocolate Flakes: It was really decadent; having a few spoonfuls was fine, but I wouldn't be able to eat a full scoop by myself. Overall, Jeni's lived up to the hype. I'm excited to come back and try more!

Very delicious ice cream. Sometimes the lines can be a little long but it is worth the wait. they have a ton of flavors so there is really something for everyone!

This shop had a variety of ice cream flavors to choose from, ranging from the more traditional to those for people who like a little more adventure in their flavors. The staff was helpful and friendly and I enjoyed reading about the different elements of ice cream to consider on my paper napkin as I enjoyed my cone outside on a bench.

I had not been to this location--getting to a Jeni's in the city can be tricky if you're not using public transportation! But I stopped at a shop nearby for an event and, as part of the event, we were able to grab a treat from Jeni's, so of course I couldn't pass it up. Let's start with the elephant in the room: They're expensive. Like, really expensive for an ice cream cone. For that reason, it's not a place that I'll be going with any sort of regularity. But for an occasional treat, or a night out with friends or something, I'd stop in. They make their own waffle cones here. As I stood in line, there was an employee making them before my eyes. That's pretty awesome. I'm not sure I've ever been much of a waffle cone person--especially since they tend to be more expensive. But having them made by hand while you wait is a different thing altogether. I'm still not a huge waffle cone person... and to be honest, the cone seemed to have a bit of a taste that I didn't like (it was almost spicy in some respect? I could taste a bit more of cinnamon, nutmeg, whatever they put in there). So would I pay an extra $1.50 for a waffle cone? Only if someone else was buying. I got darkest chocolate ice cream (I wonder if this is the same flavor that used to be called Zanzibar chocolate), and it was really good. Smooth and creamy and rich in flavor. I was actually pretty impressed that I didn't spill a drop of ice cream from the time I got the cone until I got home 10-15 minutes later. I was really afraid it would be a terrible mess with ice cream on my hands and shirt and stuff, but the only drips I made were on my kitchen floor when I was nearly finished with it. Not sure if that has anything to do with the ice cream or not, but it was good to not be dripping in stickiness. I bought a couple pints to try at home. I got the darkest chocolate for others to try, and wildberry lavender, since that piqued my interest. I'm not a fan of lavender. I don't love the smell, since it's usually to strong; I don't drink tea or anything that would have a lavender taste. But the wildberry lavender flavor was really something else. THIS is the type of thing that makes a place like Jeni's worth it. The vanilla, chocolate, or other run of the mill flavors--you can take it or leave it, really. I mean, B&J Phish Food is my favorite ice cream and it's wildly cheaper than this; a pint at Jeni's costs $12 (I can't believe people pay this regularly--I wouldn't have if someone at home hadn't asked me to pick up some ice cream paid for it). I still struggle to comprehend this; $12 for a PINT of ice cream. Wow. (But I digress; sticker shock still hits me like slap to the face.) As I said, the special flavors like wildberry lavender is what makes a place like Jeni's special. You can't find this in a grocery store, generally. The texture was creamy, and I like a little melt in my ice cream so it melted just enough for me pretty quickly. I don't know if I could really specify a flavor besides "good". It had a bit of berry taste but the lavender was so subtle as to be nonexistent for me--I couldn't discern specific lavender flavor, which for me is a good thing. What's was important is that all the flavors combined to make a really lovely, light flavor. Will I be back to Jeni's often? Absolutely not, unless I get a much higher paying job. But will I return to Jeni's? Definitely.

I'm really not much of an ice cream guy, but I was cajoled into coming here by others and also because I got a freebie through an unrelated Yelp event. Did it convert me? No. So you may be thinking, "Hey, what's with the jerk writing a review for ice cream if he doesn't even like it?" Life isn't fair, kids. This place seems immensely popular based on the line out the door on a weekday night. I appreciate that they have a lot of different flavors to choose from, but it was almost overwhelming and I just let the scooper decide for me. Just tasted like everywhere ice cream to me. Now I *have* had ice cream that I've liked before. Often comes with a slice of pie or a slab of brownie. Once in a blue moon, even the stuff that comes out of a container from the supermarket is fine. But as for Jeni's, I don't think there's much to be nuts about. I scream.

This cozy ice cream shop has a variety of tasty flavors. As you walk in, there's a huge case of ice cream flavors to tempt you to try. I had a hard time choosing what flavor. They offer samples. I tried the caramel ice cream. Its one of may favorite flavors and comes with a freshly made waffle cone or cup. I chose a cup because I tend to nibble and finish ice cream in a period of time. I did get a slice of waffle which gives good contrast to the melting ice cream. Its a sweet refreshing finish to a long day.

Delicious, rich ice cream made with real ingredients! I love the rotating flavors and seasonal selections that Jeni's offers- you never know exactly what you will get but it is guaranteed to be amazing! The waffle cones are amazing- a nice balance of sweet and salty and the haunting aroma could draw me in from a mile away! The service is always great as well and they will let you taste as many flavors as you want before deciding on the lucky treat!

Deliciousness as always. So many flavors. Bathroom super clean at this location. Friendly and knowledgeable staff. We came after visitation at nearby business (Sill). Purchase some cool plants and then needed a treat on the way back to car in Wrigleyville. Thanks for the Ice Cream!!!

I can't believe how long it took me to discover Jeni's. My favorite flavor is salted caramel since it has this delicious Burnt sugar/ bourbon after taste. Yesterday, I got vanilla honey and it was *chef's kiss* perfection. The honey was blended in and added a subtle flavor. If you can't decide on a flavor you can get two half scoops. I didn't like the taste of the waffle cone and felt it over powered the ice cream. It almost had a pepper after taste. Maybe it's the almond extract?? One less star because I wish there was more space to sit and eat your ice cream. I don't think they're is anything particularly unique about the in person experience and think you can skip the line and get the pint to-go or at the grocery store.

My favorite ice cream spot whenever I am in Chicago. Their flavors are always so unique with the best quality ingredients. Favorites are brambleberry crisp and brown butter almond brittle. Always get the waffle cone because they're made fresh and are the perfect holder :)

My children and I love to frequent Jeni's! We have been frequent costumers since before the pandemic, and continue to visit as their Covid precautions are excellent. Customers enter one door, place their order, and exit on the other side. Ice cream is brought to you at the exit. It's a good system and limits contact with other people. The flavors are interesting, but they also provide classic flavors for less adventurous tasters. The waffle cone is delicious.

Love this ice cream shop and all the varieties of flavors! They do a great job pacing the amount of people that come in and ensure social distancing. They unfortunately don't offer samples at this time due to COVID, but the lady who assisted us did a great job answering all our questions. We got the Salted Peanut butter with chocolate Flecks, and Texas sheet cake ice cream on a waffle cone. The salted peanut butter was a perfect balance of salty and sweet and the Texas sheet cake was chocolate overload and was super sweet. The service was prompt and fast. Definitely a spot to check out in the Wrigleyville area!

Upon walking in, the waffle cone aroma hits you. For $13 we got a regular scoop of coffee ice cream and kids (half) scoop of chocolate ice cream, both with a waffle cone triangle. Having never been to Jeni's, I wanted to see what the hype was about. It was good, but was it worth the money? I need to come back and try other flavors to be certain.

I usually go for a waffle bowl with two scoops: milkiest chocolate + gooey butter cake. Unique flavors and generally very busy. I am more of a soft-serve guy but Jeni's makes a mean cream.

I've been to this location multiple times, parking is a pain but it's soooooooooooo worth it, last time I visited I had the oooooie gooooie cake, and can you say YUM!! Lol My son enjoyed his chocolate ice cream, I can't remember what flavors my friend had but we were all satisfied!

Ice cream was okay. I got the coffee, cream and sugar on a waffle cone. It tasted mostly sugary with a hint of coffee for me. But the other person in my group said it was good. 3 ice cream cones came out to $35 and then a $5 tip. The cones were FRAGILE, obviously you expect ice cream cones to break and get soggy. But these cones broke apart no matter how gentle someone was. It left such a sticky mess to be worth $35.

Living in Chicago, I had to rate Jeni's. Such a classic place to get some icecream. They rotate seasonal flavors often and have a some unique flavors. Always some tart and sweet options on the menu. This Southport location is good! No issues to complain about. Near a ton of stores and restaurants, so nice to pick up some ice cream and stroll around the block.

Oh Jeni's... If you've never tried Jeni's before, it definitely lives up to the hype. With locations popping up in all the neighborhoods in Chicago it seems, we'll be able to get Jeni's just about anytime and anywhere soon! I'll say I seem to find myself craving Jeni's once a month or so. Their ice cream has this really unique creamy consistency throughout and doesn't seem to melt very fast. HOW DO THEY DO THAT?! Being a purist, their vanilla is always one to make it into my trio sampler. While I've never had a bad flavor from here and they seem to consistently offer different flavors depending on the season, you're truly in for a unique treat each time you visit. Way to keep things fresh! Other flavors I love are the salted peanut butter with chocolate flecks and just about any chocolate or coffee variation they offer at the time. Definitely worth a stop if you're craving ice cream! 'Til next time, cheers!

Amazing just had the whiskey pecans ice scream!!!! Soooo fire omg I can not believe how good it is! I don't want to finish it. Try it out it's amazing and they close late

Good service. Good location in Andersonville. Unique flavors. But Honestly I think it's a bit much to pay $7 for a 'single' serving. Like Starbucks with it's $$$ coffee, people still line up to overpay for Jeni's ice cream. They wouldn't give a glass of water either, rather wanted to charge for that too. Wouldn't go back.

Heck yah! Jeni's never disappoints. My personal favorites are the salted peanut butter and a scoop of some sort of chocolate option usually. It's so tasty, but get ready to pay some big bucks as Jeni's is on the high end price side of ice cream.

I checked Yelp to see what the closest ice cream parlour was to me and luckily it took me to Jeni's Splendid Ice Creams! This place is pretty large and offers a ton of different seating options (both indoor and outdoor), merchandise to pick up, and of course, ICE CREAM! It was pretty busy when I walked in and I knew from the minute I saw the menu that it was totally worth the wait. I ended up getting a scoop of mixed chocolate/vanilla (I totally forgot the actual word that was used) and had it served in the cone that is made in house. When I took my first lick of this magical ice cream, I fell in love. It's super creamy, super flavourful, and super delicious. I don't always have a ton of words to say about a place that just serves ice cream, but this place serves some incredible ice cream and it's definitely a must stop if you are in the area.

I honestly think Jeni's is overrated. It's good but not amazing...and definitely not worth a crazy wait out the door. Years ago, I tried their macaron ice cream sandwiches which are better than their regular ice creams! I'm not sure if they still have them. Also, I know of friends who have ordered Jeni's as a gift with dry ice.

Recently introduced to the Jeni's Ice Cream chain, as it's not sold in my hometown of San Diego. The hype is worth the wait! Jeni's is so creamy & flavorful, and their different flavors are so much fun to try. I've never been disappointed when venturing out of my favorite ice cream flavors here. Will continue to travel across the country for fresh Jeni's!

This is the place if you want to go for a late night ice cream run. Love that this pace doesn't close until 11pm. The lemon blueberry is one of my favs, very tart and a nice mix of flavors. The banana cream brûlée taste exactly like the dessert it's amazing. Butter cake is pretty good and it has bits of cake which is really nice. If you haven't been you should definitely go, be warned you'll be hooked like me.

The friendly, efficient service makes the visit a great experience. The quality of the products are excellent.