Jeni's Splendid Ice Creams

I had a number of people.rave about the quality of the ice cream from Jeni's, but had yet to try it because the couple of times I had attempted prior were met with either a very long line or difficulty in finding a parking spot in the crowded and chaotic Bakery Square area. But my wife and I finally got a shot at it (and a close parking space at that) on a Saturday evening- and the accolades were proven quite accurate. I got the Gooey Butter Cake ice cream, which was ridiculously buttery and rich and delicious. My wife, who is lactose intolerant, opted for the dairy free Texas Sheet Cake ice cream, and was impressed with the rich depth of dark chocolate flavor. The prices are fair for "boutique" ice cream, and the ability to get a kids size (still a good bit of ice cream and a cute waffle cone chip to dip) was appreciated. Add in nice service and a bright and colorful decor, and it's easy to see why this place is so often busy.

It’s all in the details! It was our first time at a Jeni’s physical store. We are long time fans of the brand sold in stores. The experience visiting Jeni’s was fantastic! Brooke and Desiree were a joy to work with. Truly a pleasure. They were helpful, friendly, and very personable. I am extremely impressed with the brand, the store, and the prime example of what customer service should be. Thank you ladies, and Jeni! We will be back!

Food (5/5): this was our first time eating here. We loved so many of the flavors we tried! And we ordered one scoop each and loved that they put a waffle triangle in the dish! Service (5/5): the workers were fantastic in letting us try several flavors since we had never ate there before. They were very patient and helpful! Atmosphere (5/5): such a clean, bright and contemporary space! Very spacious and fun!

The dairy-free Texas Sheet Cake is one of the best chocolate ice creams I’ve had! Also enjoyed the other dairy free flavors like Lemon Bar and Banana Cream Pie (available in pints). Although the waffle chip was a nice touch, it isn’t dairy-free (the waffle is buttercrisp), so I do wish I was asked before it was put into the dairy-free ice cream.

Beautiful eatery! Unlimited ice cream samples! Even the bathroom soap smelled delicious! The staff were so friendly and happy to inform us of the components of all the ice cream flavours. My friends and I could not stop talking about how delicious the waffle cones were! Definitely try the gooey butter cake and brambleberry crisp flavours. I would love a Jeni’s ice cream shop here in Canada :)

A Sweet Favorite at Bakery Square! 🍦 Just discovered Jeni’s Ice Cream at Bakery Square,Pittsburgh and I’m officially hooked! The moment you step inside, you’re greeted by the irresistible aroma of freshly made waffle cones—it’s pure magic. Their ice cream is incredibly creamy, with original, handcrafted flavors that are truly tantalizing to your taste buds. Every scoop is a flavor adventure, whether you lean classic or bold. Jeni’s is a must-visit treat spot for any ice cream lover in the area!

We are normally a Millie's family. We decided to check out Jeni's on a hot day given it's easy access and outdoor seating. We had low expectations given the current rating but were pleasantly surprised. The salted peanut butter is one of the best flavors I've had in a longtime at any spot. My partner appreciated the dairy free options. Staff was friendly and there were lots of places to sit. We'll be coming back this summer!

Jeni’s Splendid Ice Creams has locations in several states, and this new location is the only one in the Pittsburgh area. Jeni’s makes ice creams from unique ingredients such as cayenne pepper, whiskey, popcorn, lavender, etcetera. Recently, I ate the Bramble Berry Crisp and the Mexican Hot Chocolate ice creams, and my husband ate the Milkiest Chocolate and the Brown Butter Almond Brittle ice creams. My flavors were unique, and my husband’s flavors were typical, but all flavors tasted very good. Two scoops of ice cream cost about $6. You can see other prices in one of my attached photos. The employee did a great job with scooping our ice creams, processing our payment, and wishing us a great day. Some booths, tables, and chairs were available to sit at. If you are unable to visit this location, you can still purchase Jeni’s ice creams through their website and some grocery stores.