allegra H.
Google
A few nights ago, I ordered dinner for two from this restaurant via Instacart/Uber. Our favorite Indian restaurant, Taj, in Fairfield, no longer delivers to our area. After seeing the 5-star reviews, I was impressed and hoped for the best. We ordered the same dishes we had gotten from Taj many times.
To say we're disappointed is an understatement. "Dismayed" and "disgusted" would be more to the point. The order arrived 40 minutes late (Uber did give us a $15 credit). The food was not appealing, the portions were small (10 oz metal containers, not well packed or closed) and the "dessert" for $6.00 was three M&M-sized balls that arrived in a plastic container half the size of a paper bathroom cup.
My Chicken Korma was grainy, overly sweet, and had too much of a particular spice I couldn't identify. The paneer, the other dish we ordered, was not great either. Neither was the rice. (See attached image of uneaten food.) The Naan was unexceptional. All of this led me to wonder: how did this lackluster food earn this place five stars?
In addition, the tasteless Chicken Korma did not sit well in my gut, to say the least. I don't know if this was due to the delivery transit time being excessive or because the chicken was of not good quality and fresh to begin with, but it was a waste of $68.00—a way too high price to pay for this subpar culinary experience.
When I went back and finally read your 1-star reviews, I realized that I wasn't the only one who had such a disappointing and costly experience. I want a refund, but I'm guessing that I'll get an owner response sugar-coating our experience. (I'd like to see him or her eat the pretty dreadful food that was delivered to us.)
Note: We don't believe your 5 stars for a moment.