Jewel-Osco

I had such horrible customer service today from the location and it’s unfortunate because I shop here nearly everyday sometimes twice a day because I work right across the street. Today I came in to purchase a sandwich and some other items but the sandwich was supposed to be free because I was using some of my rewards. I get to the register and the sandwich didn’t come off. I clipped and it was the correct item but for some reason it didn’t come off my total. The cashier got a manager involved. I don’t remember her name but she is a black woman with long hair and long nails. She attempted to help but made a comments as if I didn’t clip the item correctly but like I previously stated I shop there daily. I know how to correctly clip my coupons and rewards. She then had another manager attempt to try and help me but she couldn’t figure out why it didn’t come off either but proceeded to tell me I should call the number on the bottom of my receipt to find out why. 1 cashier and 2 managers later and no resolution, over a $6 sandwich that they clearly saw in my phone I earned through my rewards. That is not how you take care of your customers. And I did call the number and the representative told me it was just a glitch in the system. Very disappointed in the management team at this location. I will end on a positive note and that there are some great cashiers and the young lady that does the price changes is always sweet and smiling with great customer service and Tim in the deli has great customer service as well.

Baddies on patrol, and I mean total baddies! Huge pro. Now for the cons - literally negative urgency from the clerks, be prepared to camp in line. They sell 7 up cakes too!

Jewel 87th was nice. Peggie is a rockstar. The store was clean, shelves were fully stocked and the staff was filling the shelves with more items. Produce department was beautiful with lots of fresh vegetables. I love, love the black History month decoration, also the Valentine’s Day flowers and balloons. Thanks Jewel

See most recent review ******* Avoid this Jewel at all cost. The (older) women that are horrible. I have seen them verbally and physically assault people and curse people. I have seen and been victim of bad customer service. The women that work here seem to be upset at the world. Avoid this Jewel, I have seen this before. There will be problems here. If there has not already been, I would be surprised. ******* See most recent review

I was impressed with this chain store. Publix is top tier and I put jewel osco up there. I'm sure not all locations are the same. Thankfully the couple locations I visited were on point.

Fresh fruits love the sales

I'm impressed at how hard this store is working to improve its perception. I see the change and the effort. There was a time I would not shop here because of the really nasty attitudes of some employees towards customers. I've had no problems since the renovations and I'm very happy to shop now instead of driving 8 miles just for a pleasant experience.

I went to buy this item however they were out so I decided on sliced smoked turkey from deli and what did I do that for! EVERYONE behind the deli counter had an attitude! However the cashier (Key) was really nice thanks.