Jia Asian Bistro

Update: we visited again tonight, and they have gotten much better. The service was friendly and reasonably attentive. The food was very good. The hot and sour soup was more balanced, and the Szechuan beef was much better. My companion got ginger tofu Thai and reports that it was very good. All in all a much better experience than our prior experience, making us much more likely to return. Because our favorite Chinese restaurants are so far away from where we live, we decided to try Jia on Gaston which is much closer. We went at 8 on Friday night. There was no wait, and there was live music until about 8:30. We had to wait while a table was cleaned to allow us to be seated, although the restaurant was probably 80% empty at that point. While friendly, the staff was disorganized. The food was good, but different on each item that we ordered than what was expected based on the menu description and our general understanding of the item. My companion reports that the miso soup and the yellowtail roll were both quote "fine." The hot and sour soup was fair, but lacked that balance between hot and sour that the best such soup has, with what seemed like a strong black pepper note instead of hot created by a chili pepper. The steamed dumplings were mediocre and not recommended. They had a filling that was a little bit of pork and green onions that were disproportionately small compared to the amount of wrapper. The sauce that came with the dumplings was not good: although it looked like the typical sauce you get with dumplings, it tasted nothing like it. It tasted like very strongly of garlic with no other flavorants like ginger or soy sauce. The Szechuan beef was quite good, but not like any I had had before. The meat was large medallions, and the only vegetables were a generous portion of red and green bell peppers. The only similarity came from a very good Szechuan sauce (although it was not typical either). At $65 including tip for 2, without drinks, our meal was relatively expensive. All in all, a very mixed experience. While we may go back due to the dearth of good Chinese food in the neighborhood, it won't be our new favorite restaurant.

Horrible experience 1st see a sign says lunch specials until 3pm it was before 3pm and was told they are NOT doing lunch specials after we were given a LUNCH menu?? Ordered from regular menu to share and get told that they will give us on the lunch menu they give me and my sister this small portion for lunch when we asked for the regular order made no sence at all if this looks like it’s for 1 person then there was a bug on the plate at the table… Horrible service from the 2 ladies that work there at this time.

Staff is attentive. Quick seating. Large food portions enough for sharing. Meals are prepared and served fast. Clean restrooms. They also have happy hour for food and drinks! My husband and I come here often and it’s always the same great experience! 🙌🏻

I’ve lived in this area for 10 years and seen places come and go. However the many times I’ve been to Jia they have always been consistent with service, food and quality. Love the curry, love the lettuce wraps and their orange chicken has become a new favorite. I’m a sucker for spicy and their spicy seasonings are a great addition to any dish. Highly recommend!!!And if you’re in the mood for a drink try their leech martinis! Thai should definitely be a Lakewood staple

What an absolute delight! So glad they opened here in Lakewood. This will definitely be our go to date night dinner spot. Very clean establishment. They have booths, tables, low bar (sushi bar) and high bar (drink bar) to sit at. There are so many things to choose from on their menu and everything looked delicious. The staff was amazing, very attentive and quick with water refills. They made sure to stop by and ask if we were still doing okay and if we needed anything else. The food was flavorful and delicious. Didn’t take long for the food to come out at all. We ordered the fried Chicken Potsticker (also available steamed) and Vegetable Spring Roll for our appetizers. No complaints there at all, very flavorful. We then got Shrimp Tempura and Spicy Tuna Roll sushi. He enjoyed every bite of it and the Spicy Tuna Roll was actually spicy. There was a lot of flavor going on. We then got the Fried Rice (combination I think, can’t remember exactly) and the Orange Peel Chicken with Fried Rice on the side instead of Steamed Rice. The rice had flavor but definitely needed a little more. He added soy sauce and spice to it to kick it up a notch but overall pretty good. The chicken was absolutely delicious. So juicy and flavorful. I hadn’t gotten orange chicken in a very long time and this one did not disappoint. I can not wait to come back and try more of their menu. They had some many things to chose from. The layout of their menu is great, very easy to read/follow. 10 out of 10 experience. Will definitely be recommending this place to friends and family.

I've found my new favorite Chinese place! We've been without one for soooo long, and were desperate to find a new one. We've been here twice, and both times, it was excellent! We bought an extra chicken fried rice to eat on throughout the week, because it reheats so well. You get lots of food for the money, excellent ingredients, they don't skimp on the protein, the sauces are excellent, I only have good things to say. Also, it is immaculately clean on the inside, which is important to us. We had the Crispy Beef and Moo Goo Gai Pan as our entrees, and the chicken fried rice for leftovers. The sauce on the Moo Goo was magnificent! The spring rolls were excellent, as was the specialty sauce that comes with them (not prepackaged). We did takeout, and it traveled well (we live 10-15mins away). We spent around $60 for 3 dinners and spring rolls, and for the amount of food, it's well worth it. Give this place a try if you have a hankering for Chinese food, you won't be disappointed. I'll add photos from my next trip, and there will definitely be a next trip!

Tonight would have been our third visit to this restaurant. The first two visits were mediocre at best… possibly 2 or 3 stars given the food came out cold. Tonight, takes the cake. Walked in at 8:25 and was stared at for a few minutes before one of the three staff members acknowledged my partner and I. The young lady decided to check the time - 30+ minutes before their posted closing time before asking what we wanted. I get that the staff wants to go home, but maybe, just maybe look at adjusting your hours instead of ignoring your customers.

The food is good and they have curbside delivery. It came out in half the time I was given. The rice came in a container that many would associate with Asian take out and that was fun. The fries rice is very good, vegetable spring rolls and sweet and sour sauce are good, and the hot and sour soup is good. Great place and glad it's in my area.

Went on a Saturday night - great atmosphere, every table taken but it didn't feel loud or crowded. We ordered a mix of Chinese food and sushi. The potsticker appetizer was really good, and I thought the sushi was high quality. They also had some more simple roll options, which I appreciate, a lot of places just have super rich, fancy rolls (they have those too!). I will be returning for the food. But this place has a deeper place in my heart because I dropped my wallet in their parking lot just before closing. They went above and beyond to get it back to me - even driving to my old address (on my DL) and finding me on social media. I feel bad about the time they spent on my mistake, but clearly they value their customers and doing the right thing. I went to get my wallet and they were incredibly gracious about it, given how much they were inconvenienced. I don't write reviews but I wanted to write this one (they didn't ask me to) because I really appreciate the restaurant, food, and staff. Thank you!

I was there last night the food was awful. In my entire life have I every had sweet wasabi. I think they took there wasabi and diluted down some how with something and it turned it sweet. The fish wash lack luster poor quality. The service was terrible. The bartender did not even know how to make a dry martini. She used sweet red vermouth. The portions were terrible. They use Crab with a K the fake stuff as there crab. The fish was sliced so thin on the rolls you could see through it. STAY AWAY this place needs to close

Silly me, seen this place for years and never tried it! Lots of parking, not overly crowded except Fri-Sunday. It has a bar and a few tables plus has take out down to a science! MASSIVE menu! Great tasting food! decent price! I did take out and I won't embarrass myself and tell you all I ordered. I nearly burst at the seams (that I didn't know I had). Staff is friendly and helpful. I'll be back in the future (more likely sooner).

I want to love this place. Food is good but when ordering delivery on doordash rhe dasher waited an HOUR for the food. Absurd.

What happened? Did it change owners? I used to love this place and now I probably won't be back. First, we have to take about the smell. It's bad. It's coming from the bathroom and has been a problem for over year. I was willing to just sit in the opposite corner because I loved the food, but not so much now. The food quality has gone way down. I've been told that they are out of things on the menu repeatedly, one night they were out of iced tea. There's literally a Tom Thumb in the parking lot. A few days ago I ordered Sweet and Sour Chicken with Pineapple. I was basically given chicken nuggets--which were not as good as Raising Cane's next door, some pieces of onion and green pepper, and canned pineapple. The neon pink super runny sweet and sour sauce was in a bowl on the side. The sauce was so runny it did not adhere to the rest of the meal. For the money, I can get better food elsewhere.

We try very hard to be ardent supporters of our neighborhood eating spots. We were super excited when Jia Gaston first opened and frequent it often. Both in house and takeout. But we have also noticed that the customer care trajectory as time has gone on has eroded. Significantly. Tonight was my last straw. Their posted hours says they close at 9. I put in a takeout order at 8:32 (see image). Pulled in front of store at 8:45. The entire staff seemed to be running out the front door to their cars at the same time. The restaurant was dark. I asked "Closing early?". "Kitchen closes at 8:45 came the chorus.". (Guess the store does too, despite what the posted hours are.). "Well I placed an order about 15 minutes ago. Nothing in Toast app indicated it would be anything but ready when I got there. It's been charged to my card. "One young lady said they had no outstanding take out orders. I showed her my order on my phone. She invited me back in to look at her computer. And, right there in black and white was my order on the screen. She then said, "Oh. That's for tomorrow.". She obviously failed to grasp how unacceptable that response was. You can kind of guess where it went from there. Good thing Raising Canes is right next door. If you're going to turn out the lights and lock the doors 15 minutes early, fix your posted hours. I have no idea how I'll get my money back.

Jia is my new go-to Asian restaurant go-to in DFW! Not only are there sushi rolls, noodle dishes, and drinks delicious, but they also have AMAZING happy hour deals! (Also a plus that they sell lemonade as I've found that many places around DFW do not). I have experience Jia both for Dine In and Carry Out, and the staff is always friendly, the food is always flavorful and fresh, and if you dine in, even if it is your first visit, you'll feel like a regular! The staff is attentive & friendly! I HIGHLY recommend you check this place out!

First time here and it didn't disappoint. The staff was very friendly and fast. The food was delicious. We started with the egg drop soup very flavorful homemade crisp wonton strips too. Our main entrees were general Tso chicken (hearty serving) and crispy beef emphasis on crispy which was a good thing. Kudos to the chef. We have added this to our rotation now. Oh and there was live music on Saturday night. Great place for a date or family.

The sign outside mentioned happy hour so I waited around waiting for happy hour to start. I went in and was greeted and I asked about happy hour. I was told it was only for dine in and I was given a menu for what happy hour consisted of. Sadly for me it was sushi rolls which is not what I was in the mood for so I declined to just order something and go. Went with the soup and asked for extra fried wontons for the soup. The extra wontons cost almost as much as the soup itself. Overall the soup was good, I'd have it again however compared to other Chinese spots this place is on the upper price end.

Great Shrimp Kung Pao! Can't NOT order it, eating in or takeout. Enjoyed the fresh Imperial Summer Rolls. (Sure wish they had corn patties.) Wonderful service! Pic is a small serving from the larger plate!

The food wasn't that great to be honest. We did take out so maybe it's better fresh. The flavors just weren't that great.

Good food & service everything is AWESOME. Only thing is they need to work on is the sticky floor & the smell of old dirty mop slightly sewage smell.

Stopped by for a couple of rolls and edamame. I had the spider roll and the shrimp tempura roll. I asked for both rolls to have the rice on the outside and they had no problem accommodating my request. Both rolls were fresh and so delicious! Don't sleep on this spot! The presentation was beautiful too! My spider roll came on a plate with a "web" made of eel sauce! Loved it! Will be back!

Staff is rude and argumentative. Go somewhere else for Asian food unless you want to be treated like a burden to them. I won't be back and encourage others not to support Jia.

Food is delicious, fast and great employees I recommend the fried chicken rice, it's really good. The sushi is also great, specifically the Lakewood sushi.

To go order review. Sunday afternoon placed an order for pick up. 1. Tom kha kai soup 2. Chicken fried rice 3. Crispy beef with white rice TOTAL (incl tip) = $53 The call to restaurant for the order went smoothly. Pick up went smoothly. No service issues. Price is high compared to other chinese bistros. I realize their main location is in Preston Hollow and the location and ambiance go with the price of their food. This location is not higher end dining and prices should reflect a more casual dine in location. Crispy beef was tasty. Not overly spicy. Thinly strips if fried beef in a sweet sauce. Nothing to rave about. The chicken in the fried rice was bland and had no flavor. I added broccoli for an up charge and received two small trees. The rice itself had a nice texture and the serving was large; again, overall for the price paid, there are restaurants nearby with better flavor. The tom kha kai broth was yummy! I personally do not like the large chunks of bell pepper, prefer small, and green beans is a nice add. There were no mushrooms as listed on the description. I would order this again. The price paid for food left us underwhelmed. Unlikely to return unless a friend has to try it and will accompany. If you want their full experience, i would suggest the main location.

I understand that accidents and mistakes happen, but am a big believer in how you handle your mistakes that can make all the difference. Jia not only messed up our order but left critical things out LIKE RICE and refused to send a delivery driver to fix the mistake that they made. Frankly the Manager could not have cared less. Mediocre food and horrendous service makes you never want to patronize them again. We won't.

I came to this little hidden gym the other day and it was pretty much another dimension. I loved it. Nice candy nice people. Everything was perfect. Very clean place perfection almost.

Love that Jia has opened. I've been to the jia in Preston center multiple times. The food was excellent at the bistro as well. The space itself is a little tight on the inside. The staff was very nice & food came out great. The lo mein & the lettuce wraps were the best part of the meal.

This place is DELICIOUS. We showed up before they were early (THEY OPEN AT 3 ON MONDAYS!) the server sat us anyways and was very nice. A nice date with drinks dinner and desert was a great price for such good food and good service! This place is the bomb! Thanks to whoever sat us dude with the tattoo sleeves!

Solid dinner spot. The inside is warm and super cute. They had a pianist singing when we went it - perfect volume and he was really good. Service was fast and efficient. Food was spot on - huge portions for the entrees and the sushi was fresh. We will be back!

Dear Jia, On behalf of East Dallas, I would like to welcome you to the neighborhood. It's been a long time since we've had even moderately good Chinese food. While my first visit wasn't perfect, it showed a lot of promise. The interior is clean, inviting and well appointed. Service was gracious, attentive and accessible. The menu includes the typical Chinese-ish dishes we are all familiar with, but also includes common Thai-like specialties including Pad Thai and Tom Yum soup, as well as a respectable Japanese and sushi offering. I started with the Imperial Summer Roll, which had plenty of shrimp. It was very, very good. I asked for some sriracha to complement the accompanying peanut sauce. I also had the Spicy beef salad. I was less enchanted by this dish. It was overdressed, the beef was pre-cooked and served cold, which seemed unusual. Despite mentioning that I like spicy food and request spice-level 3 after my server suggested 2, my meal was completely void of heat. When I mentioned it, my server brought an assortment of spice options that included jalapeños, spicy chili oil, chili flakes and a wicked looking marinated chilis I was afraid to try. I used the chili oil, but I would have preferred my Spicy Beef Salad to be served as God intended. All that said, I will definitely try Jia again!

Been there 3 times now and they were closed for various issues or slow business. Keep hearing good things about their food but they need to be open when they says they're gonna be open.

Food is always fresh & delicious. Staff is great. Food is quick. Cute spot I give it a 10/10.

It's nice to see new business . It's nice to have the variety of sushi , Thai and Chinese. But prepared for sticker shock on entrees. They appear to have a good take out business. The prices seem high for the ambiance of a strip mall. Great presentation. Entrees are borderline on size for splitting. $14 drinks at a "fast food style" restaurant is a bit much. It was tasty, but worth about $10. $8 California roll. Standard recipe, tough to mess up. $25 crispy beef. Very flavorful, but could use more broccoli. Wait staff was friendly, the manager was quick to seat us. For the price and quality there are other options like Howard Wangs. I'll give it anytry

Super-casual vibe, big portions, nice ambience, fast & friendly service. Great Mother's Day dinner & they didn't break the bank. Live music was a nice touch. We've done take-out. Glad we finally dined in. We'll be back.

they need to get better in service they look like there where ready to go home 1,1/2 hour before they close ,, So they won't pay attention to costumers for the price they charge,, 3 apps 2 rolls and 2 soft drinks $73

Consistently good food here. The pork wontons in chili sauce are delicious and I love the drunken noodles. The tofu is not mushy and slightly toasted - perfect. The 4/5 spice level is not too hot. Our server was very attentive and friendly. Cute place, nicer than your basic Chinese restaurant. Really happy it's in the neighborhood!!

Great location, good variety, and the menu has a good layout. Oh, and the dining area is gorgeous! I was able to get an appetizer, drink, and entree for only $28.00! If you live in Lakewood, this restaurant is a must. Since Snow Pea closed, this area needs a good Chinese-Thai-Japanese eatery and this place more than exceeded my expectations. And the Pad Thai was perfect.

Wonderful food and service. Simple as that. Just really good stuff! Everything I've gotten here is tasty

Went there for dinner yesterday, menu shows a happy hour available, but when I inquired about the deal, they stated that was only for Grand Open, though that was not stated on the menu. You should not advertise a special on the menu that is not a permanent special, that is what flyers and inserts are for. $18 for a poorly made old fashioned is a total rip off, you don't even offer top shelf liquors in the drink as an option. It didn't even have a big Ice cube, no idea why the old fashioned is $18 when all the other cocktails are $14. The schezuan beef I had was excellent, the only saving grace of this entire experience.

Great food. I always get the pork wontons in chili sauce, and the drunken noodles. Both dishes are super flavorful.

Customer service was good. The food was average it reminded me of pei wei. The thai beef salad is not thai beef they use Chinese beef and the quality is like panda express. The salt & pepper prawns were really good! I also ordered the spicy hamachi roll which was good. The angry bird roll was a 6/10. Didnt like the texture of the roll. The crab ragoons and spicy tuna nacho's were super good!! Overall this place is just alright.

I had the Lakewood Roll (pictured missing a piece because I was impatient). It was 10/10! I also had the summer rolls and -WOW- might be the best I've ever had. Inhaled before thinking to review. They were exceptionally fresh with just the right amount of crunchy sprouts, shrimp, mint, etc, and the perfect hint of ginger. Husband ordered the Spicy Tuna Nachos (10/10 - I wanted to steal all of his) and Orange Chicken (he said it was really good). Have to take a star because we had sticker shock. It was over $70 for our *take out order* with 2 apps and two mains. I wouldn't mind that price for a night out, but it's just a little extravagant for take out.

Wasn't sure what to expect given it's in a strip mall next to Starbucks, but I was pleasantly surprised. Not fancy or classy per se, but good food and good service and good prices. What more can you want?

The Service was 5 stars! Beef Thai salad - 1 star, terrible, worst I have ever had. It didn't taste like any Thai beef salad I have ever had and the beef was like orange beef and not thinly sliced grilled beef. Prawn with Spicy salt - Amazing! 5 stars Hot and sour soup- traditional, delicious, 5 stars Crab rangoon - 5 stars, perfectly crispy Hamachi and angry bird rolls were very average, rice was not fresh and the wasabi was like play doh, gross - 2 stars The pricing is not in line with the low quality of the food, it's maybe a step above Panda or Pei Wei. It's nice inside and the service was great, just wish the food was better. Overall not worth it and there are much better options for the price range.

Are here last night and was not impressed. The food was okay, had their red curry. The service was terrible and they weren't even busy. We had to flag down a server when we wanted anything, from ordering a drink, an appetizer, our entree. The kitchen area is open so you can see the employees standing around chatting with each other instead of paying attention to their customers. They were doing a good take out business, may try that next time...maybe not.

The food her is really good but the prices are way too high for what you get - $25 for Moo Goo Gai Pan is just ridiculous, should be $16-$18 tops. The sushi is good but go during happy hour, again too expensive. They are not competitive in pricing.

Food is over rated and over priced for the quality I was expecting the best Asian food in Dallas for a small portion of General Zso for $25 I've never paid that much for dish and it was mediocre I've made better in my kitchen anyway I gave the lady $30 and she kept my change didn't bring it back till I made her and it was take out lol like she did anything to deserve a tip smh don't go here might as well go to Panda

My first visit to Jia's Asian Bistro and I plan on visiting this restaurant regularly in the future. My SO and I shared the combination fried rice, and combination lo mein. They were delicious entrees. The lo mein was my favorite! The noodles were savory and soft even my little one enjoyed this dish! The entrees we chose were great for sharing! We also tried the edamame as an appetizer, which was seasoned with just enough salt for added taste. And I also tried the shrimp tempura, which was the best I've tried in a while! The spicy mayo was so good too and had a kick to it. The service was great and efficient! There isn't a kids menu available for anyone with kiddos. But as I previously mentioned, my little one did well with the lo mein. The ambiance of the restaurant is cute. It's dim, yet inviting, and is a good spot for a casual date. No pictures because I was too busy enjoying my food.

The drunken noodles are actually amazing, a princess tip would be asking them for the spice bowl, to add spices to your dish! It comes with red chili paste, jalapeños and more yummy spicy stuff!! The service is also flawless! The ambiance is everything!!

I ordered dinner via google yesterday to pick up after my workout class. I definitely recommend ordering via google. I checked the UberEats and their prices were a lot different than the Jia online menu. Ordering was easy and fast. They were out of the ingredients to make my spider roll but were helpful and recommended another roll to replace it. I ordered the Sexy Mama roll, shrimp tempura and the Eel roll. Everything was packed nicely to-go, with all sauces on the side, lots of wasabi and ginger and chop sticks. I will definitely place a pickup order again when I'm in the neighborhood.

I came here for the first time and Isaac W was my server. He was attentive and friendly. We appreciated him! Nice experience, good food.

Great newish restaurant in Lakewood area. Terrific menu with Chinese, Thai and sushi options. Food is wonderfully prepared and delivered in large servings. Service is also terrific

Delicious Food, Great Service... Asian And Thai Food Options... Loved It Definitely Coming Back.. Highly Recommend..

Good food, good service, Nice place, Price is high though. Traffic around the restaurant is cramped during rush hours, avoid visit during these time.

Yummmy!! I am so glad they opened up a location here. Food is fantastic and service is even better! My go to is the orange peel chicken but I like to try and order something different every visit! Delicious!

Food is excellent and portions are priced right. Funky location given the construction but worth it. Clean, simple ambience and attentive service makes this a great Chinese experience.

Stopped in for a quick casual dinner and I had a great experience! The service was great and all of the staff are super friendly and kind. The menu is really broad and very reasonably priced for what you get. Our food came out quickly, and the sushi was actually really great. They also boxed up what we had to take home for us, as the portions were really big. I'm so glad to welcome this new restaurant to our neighborhood. I'll definitely be back soon!