Jiffy Lube Live

Great show, first time at the venue, great employees. Everyone was polite and had a great sense of humor. The parking team saw to the safety of so many, and the inside team saw to our every need - including charismatic instruction when organizing the lines. Show was amazing, even in the rain, sitting on the lawn it was magical. We saw Hozier and Gigi, hope they return again, after over 5 hours of driving - it was so worth it. I got to relax in a lawn chair and enjoy the best show I have seen yet, with my daughter. Her first concert ♡ thanks for the joy.

This is a great venue. This was my first time here and I saw Keith Urban. The venue is clean. Has a lot of food and drink options. But they also allow a limited amount of your own snacks and bottled water from the outside. Tailgating is also allowed. I would definitely suggest this venue.

1. issues with wristbands for pit: unorganized and different sources were giving different information. said no one was allowed to come early but still honored those who came early. 2. technical issues during the show: not sure whose fault this was so i won’t necessarily blame this on the venue. 3. parking chaos: it takes at least an hour of sitting in your car to leave the parking lot. if there were more (any?) staff directing the cars out, it would probably be faster. getting a parking spot before the show was no issue (even if you don’t have early parking) but we came ~3.5 early before the show. positive feedback: free parking is great, lots of places to grab food and drink inside (and the prices weren’t the worst), i liked the layout of the venue.

Saw Hozier and Gigi Perez here and OneRepublic years ago! Such a fun venue. We’ve not done the lawn yet (we’re partial to seats) but it’s popular. And would absolutely see artists here again. Love the varying food options and how many different merch stations there are. I also love the zillion stalls in the girls bathroom. Makes the line move quick. I will say when I filled up my water cup at the station it tasted like mold but I don’t know why and I couldn’t find the water stations. But it’s no big deal, I couldn’t find buy a water if I really wanted too!

First time ever going to Jiffy Lube after living here for 20+ years. Traffic was HORRIBLE took us over 2 hours to park from the highway. But inside was amazing. The food options were many and delicious while the sheltered seats were comfortable and contributed to the expansiveness

I went to see the Jonas Brothers on August 12 and overall had a decent experience. The venue itself is really nice. The seats and bathrooms (at least when I used them) were clean, and I appreciated the number of merch trucks scattered around the area. Cons: I had researched the venue beforehand and knew parking and traffic would be a nightmare. To avoid that, I arrived around 4 to 4:30 pm, parked away from the stadium, and walked in. The walk itself was not too bad, but it was inconvenient since there are no continuous sidewalks leading to Jiffy Lube Live. You end up walking through a mix of road, parking lots, and grass, which is not ideal. My bigger issue was with the concessions. The food is extremely overpriced, and the system they use is inefficient. Each cashier is not only responsible for taking orders but also for running to pick up the food. This meant our line barely moved. Our cashier would take an order, often chicken strips or fries, then leave to stand in a backed-up line at the kitchen waiting for fries. Meanwhile, those of us who just wanted a pretzel, pizza, burger, or even a drink had to wait for her to return before the line could move again. This was happening at every stand, and the wait was so long we almost missed the start of the main act. If they could streamline concessions, add more entrances and exits for parking, and consider a shuttle system to and from the venue, it would make for a much smoother experience.

Great venue! We recently drove up from Virginia Beach to see Men at Work, Christopher Cross and Toto. Easy parking and gate access, plenty of food and drink options and friendly staff. The large monitors really helped us to see up close and the acoustics were great. They do have expensive concessions and they're totally cashless. Unfortunately, this is normal for most concert venues these days. That said, they do allow 1 sealed water bottle and light snacks at the gate. That was a fair compromise.

I’ll start with the pros for Jiffy Lube Live -the free parking was nice and made up for the walk back to the large lot. driving into our spot was easy as we were directed by multiple staff members. they direct you to pull into each spot so you can exit the venue without having to reverse. -some staff members were great. specifically the wonderful gentleman who was standing just in front of barricade on josh’s side. he is awesome! -staff did well at organizing the GA line by wristband number. we got into the gates around 6. -the walk up to general admission was very organized as everyone was in line. Cons: -The stage setup is weird. It’s lifted fairly high off the ground, making it harder to see the stage if you’re closer. there was a cluster of wires hanging down directly in front of the stage (left side). this made it extremely hard to see as well! i’ll leave a picture -the two screens were barely visible. they turned on five more which were on main stage right after trees. i wish they could’ve been on the entire time

Have been here for several concerts. The ticket and concession prices here, are absolutely insane. Is this to be expected at any concert venue? Of course. Parking here is frustrating. If you can I suggest Uber or Lyft. This will decrease the size of your headache, and allow you more fun. Sound here is A plus. Very decent views of band and performers too. This venue succeeds wildly in these important aspects. The employees work extremely hard here. Nothing but thank you, as they do all they can for a good experience. Personally I like Wolftrap better, but have enjoyed good shows here. Due to its size, more band opportunities.

I have heard so much about this venue, but never got to experience it myself because of how far out it is and the inconvenience. But a miracle happened and I got the opportunity to see the Marley Brothers, and I didn't have to drive :). This is a huuuuuge venue, but I appreciate how organized they were for getting in line for entry. I had a clear bag, which they said normally would be too big for peak season, but just said to be mindful of it next time. I appreciated that! Once inside, they have a bar, snacks, merch, and much more. Prices are about what you would expect (I didn't get anything), but I definitely browsed. Getting to the lawn area was a whole workout, having to go up seemingly endless big and steep steps, but it was epic! We had lawn seats, so we were prepared... and it was a great time! Audio was great, and we could see the stage pretty well... even though, obviously, it was way clearer on the screens. Getting out took a while only because of the mass people, but that can't be helped, the staff did what they could. And the little interactions I did have with the staff were all positive. It's a great venue in my opinion, but just be mindful that it's out there, and those rush hour time shows may be tricky if you're coming from far away!

First time at Jiffy and it was an overall good experience. Enjoyed a Niall Horan show and had great pavilion seats. There were some limiting factors, however preventing this review above a three stars. Keep in mind this review is for the venue, ticketing and concessions. Not the concert itself. There are additional ways that you can purchase things for concerts àla carte and Live Nation will let you know what they are. I paid additional $45 to get early entry and that ended up being a mistake. It would have been much more beneficial paying the additional , somewhere around $75 for premium parking. That would have got me a better a lot and easier access out of the venue after the show. Lines, lines, lines! It's pretty crazy when there's a sold out show and it's your first time at Jiffy.,You have to listen to the announcements and maybe ask people concertgoers what line they are in. You have lines for VIP, you have lines for General concertgoers to enter. You have merchandise lines and probably even throw in a line for the restroom. It's overwhelming. But one suggestion is for general concertgoers to enter is the line to the far right underneath the shade trees. The Internet was spotty and ended up being an issue with pulling up my tickets which needed to be scanned after I was in the venue. I ended up having to go to the box office and get hard tickets which didn't take long just an inconvenience. The staff who assisted was super! Although the food inside the venue was pretty good and extremely fast it's outrageously expensive. My family enjoyed burgers, fries and chicken fingers with non-alcoholic drinks to the tune of almost $90. That does not include a tip which there is no option for. My pavilion seats stage left were excellent and just behind the seating where wait staff serves concert goers. The sun does not hit this area going down, which is nice to have some additional shade. The venue itself is very similar to what I'm used to in Virginia Beach, but larger. Finally, after the show was over, it was time to head to the parking lot and I sure hope that you paid attention where you parked. We did and knew that we were in C3 and found the car pretty easily. However, getting out was anything but easy. It took over an hour. Not a fun way to end the evening exiting at 11:30 PM. There were still a lot of cars left in the lost, so it could have been worse. I would return, but no rush for me with the distance to travel being a resident in Virginia Beach. There were definitely things that I liked and things that I would do differently if I attended again. But for me, it was pretty much an average experience. The venue is well maintained and nice. But traffic limits this review above a 3.5. Niall Horan gets a five star, he was amazing!

I have officially lost count of how many shows I have been to at Jiffy Lube Live. Suffice it to say it was Nissan originally to me, and the old name still slips out of my brain and mouth sometimes. This time, we were here for the Pitbull show, which was fun. However, after the show, I really had to pee. So did half the concert-goers. The line was out the door for the women's room. Thing is, Jeremy is my careperson. Normally, I shout into the ladies' room to ask if anyone objects to a man coming into the bathroom with me, but with such a glut of people, I was wary of going inside. I flagged down a man crazy driving a cart to ask if there was a family bathroom or somewhere for situations such as these. He was less than happy that I bothered him with such a question and told me to use the bathroom I had just come from, then drove off. It took well over an hour for us to get out of the parking lot. I was in pain for a good part of that time and thought I was gonna pee myself in the van. My eyes were watering by the time we found a Wawa so I could use their bathroom. That was a whole separate issue (yes, there is a review. Thanks for asking). While the unavailability of accessible family bathrooms IS a problem, guest services do usually treat me great. I'm not made of money so I usually buy the cheap lawn tickets. However, Jiffy Lube's lawn is like a matterhorn. It's not the safest place for a person who relies on wheels. So we go to guest services and they will swap my tickets with better seats in the pavilion, where I can actually see. You don't have to be a wheelchair user to do this. If you have any mobility issues, Go talk to guest services. They truly do not want you hurting yourself climbing that hill. Ask for Mary Kay. She's awesome. We will be returning to JLL in a couple of weeks to see Rob Zombie and Alice Cooper. This will be my second time seeing Rob Zombie here. I saw him during Ozfest one year, back when the accessible seating was in the front row. He yelled at me for not standing up. I'm always going to find that hilarious. We didn't get home until 1:30am, but I'm always going to be willing to sacrifice my sleep for a concert. See you soon, Jiffy Lube (Nissan, her heart whispers).

I still LOVEEE this venue! This is an update if you are injured/on crutches! This venue is fantastic and treats you great! I had surgery and have been on crutches. I love concerts and have been so excited to see Avril Lavigne live! You can call Jiffy Lube Live and ask questions. What I was told when I called: -They have handicap parking when you have your placard. You might want to go early for general admission parking. They will direct you to where handicap Parking is. Then when you park, to get into the venue they have a whole separate line for you and who you go with and has your ticket. So the line you can go through security and then scan your tickets. -When you get in go (either ask someone) go to the white tent (guest services) even if you have regular seats when you weren't hurt. You can switch your regular tickets for handicap seats. So I had both of our seats changed and we got blue wristbands. - then they have golf carts to take you to your section! if you go into the arena in a knee scooter. it's probably easier to just got to your section yourself or wait for a golf cart. -Then you go to your seats and instead of waiting in the long line for drinks they will bring you a menu and bring you your drinks!! It's so nice!!

I only come here if I really really like the artists. I came here for Avril Lavigne and Simple Plan and everything but the music was terrible. The food was very expensive. I spent 41 dollars for a drink and chicken tenders/fries. The merchandise line was always too long, which is weird. I went to another concert in Merriweather Post Pavilion, which was much better managed. Then, it started to rain and management was not efficently communicating with us. We kept being confused on when they were starting because we were hearing mixed comments from staff. Lastly, as all know with jiffy lube live, getting out is absolutely terrible. Attendees need to leave early but then you miss your favorite songs. I hope I don't have to come here again but I may if I love the artist enough.

I love coming here for concerts, recently I've been to Snoop Dog and Dan & Shay. The concert have always been fabulous and worth the money. The ticket prices are always reasonable, I personally think it is worth paying extra for a seat versus the lawn especially if it rains. There are a few downsides to the venue. 1. Parking if horrendous. Unless you pay extra for premium you will be sitting for hours to get in and out of the venue as they do not have a good process directing traffic. 2. Tailgating in the parking lot if frequent but I see underage drinkers (young teens) frequently at this venue. I also have noticed people that are nearly falling over drunk being let in. 3. Their alcohol and food prices are nuts. $25 for a cocktail is highway robbery, Overall the venue is great and I've always enjoyed the shows but they could manage the venue better, especially the parking.

We purchased great seats with premier parking and vip club access. I was quite impressed with how well it worked out. Having not been there before, I was pleasantly surprised with it all.

My friend and I got lawn tickets to see T-Pain and Pitbull, and it was our first and probably last time visiting Jiffy Lube Live. The music quality and the screens they had for those of us on the lawn were very good. We also got a great price for our tickets. Now to the negatives. From the other reviews, you will see a common theme of parking sucks. To park at the venue, it took us over an hour to drive the last mile to the venue, so definitely go earlier than you plan to go. We left before the concert ended, so we got out fast but I heard it took others 1-2 hours to leave. We made the mistake of sitting in the lawn thinking it would be fun, we were wrong. The lawn itself is very big and spacious. We thought we would be able to sit between acts but the lawn was completed packed full of people. Now my biggest complaint was all the intoxicated clearly underage people. They made the experience so much worse, nothing is worse than being surrounded by drunk teenagers. I don't know if this is a problem at every show, but there was no security inside the venue to stop them or remove the overly intoxicated from the venue. I'll be sticking with my DC music venues from now on.

The space is very big! We had lawn tickets to the Popular MONSTour 2 concert. Everyone who had lawn tickets were upgraded to seating. We had good seating. Minus the sitting so close to everyone! The staff were friendly and helpful. EVERYTHING is over priced though. But it is an event center. So it is expected. The bathrooms need an upgrade though. They are very old and half the doors dont close or lock.

The venue itself is fine. It's an enjoyable place to see a concert. But the parking is so terrible. I cannot stress how bad it is. There is nothing I can write that will convey how bad the parking is. Let me say it this way. The concert I saw ended at 10:10pm. I was at my car by 10:25pm. It is currently 11:15pm and I have not moved. Not an inch. At this rate I don't expect to be out of the parking lot until more than 2 hours after the concert ended. Insane. Will never come here again.

It was easy to get to but if you have to take the toll road, you'll be paying an arm and leg during rush hour. Parking was free, which was nice. At entry, some of the staff need an attitude adjustment. Drinks are like $20 for a poorly made mixed cocktail. The venue itself was large and east to navigate. We had lawn seats. The grounds were clean and there were port-a-potties for restrooms. There is a huge staircase to climb to get to the top of the hill where the concert grounds are. Wear comfortable shoes.

As a frequent concert goer, this venue is one of my favorites for low key acts that don't require you to be right at the stage-- mostly rap artist. The lawn seating also makes more expensive shows more affordable. The process of getting in and out of the parking lot can be kind of messy, but as long as you plan for the journey its not really a problem. It Is however not very friendly for anyone needing assistance/walking support- There are several flight of stairs up to the concert area and the trek from the parking area can be a lot , especially carrying items. GLOWS: -For outdoor lawn seating , the sound is really good and the screens are pretty big. -They are pretty flexible with that you can bring in. A water, gallon sized bag of snacks, clear tote bags, and blankets, with lawn chairs--- although you cannot bring any alcohol. - Before the show, you can tailgate in the parking lot. I really look forward to doing this next time. -They have decent food and drink options on site. -They have chairs for rent incase you forget yours. GROWS: -only restrooms on site are portable potties. Makes drinking and having a good time less enjoyable if you're gonna have to keep running to the restroom -Parking is on site and free but getting out can be a hassle because they don't have a high number of staff working to get people out of the lot.

Great venue to see a show. Saw Santana last night. Show started at 7:00. I arrived about 6:30 ish and traffic was better than expected. After reading horrible reviews I was very nervous about long waits but that was not my experience. Plenty of parking and people directions traffic. *Food recommendations: the NUT STAND + the frozen margaritas/strawberry daiquiris in the fish cups. Pretzels are good but have a lot of salt. Burger is mid. Wouldn't get again. Hot hogs sell out so order early. Also grab your napkins early because they run out and grab two straws because they're paper. We left before the end of the show to avoid traffic jam exiting. There were a lot of people doing the same. The police block off the street to help the traffic flow.

The venue is great. It is roughly 1.5 hours from our home. We went to see Chris Stapleton tonight and we missed his opening acts. We got to the area around 530 and due to traffic didn't even get into the venue until just before 9pm. That is 3.5 hours of sitting in traffic. Like others have stated, the traffic is awful even worse when you can't even see the whole concert. We were in section 103. Great seats but we could've been in lawn seats and Chris Stapleton would still be awesome.

Saw the offspring here last week and it was just alright. Not the actual concert but the venue (concert was great). We tailgated and had no trouble here. Getting up to the stage area was a hike. Drinks were extremely expensive, absurd. Also, signs were misleading for drink prices as a drink with a double shot was marked as $23 but came up at $28 before tip. The shaker drinks they had were good but still overpriced and these stands weren't able to give an extra cup for water. Getting out was also difficult and we stood in standstill traffic for 15 minutes. It did move pretty quickly from there but something to consider as they do have the premium parking. I will be back because it is a good concert venue but I'm not purchasing any drinks next time because the prices were highway robbery. I understand it's an event and there's always a surcharge but $16 for a tall boy white claw is just absurd, truly.

The venue is good. Leaving the Parking lots is a nightmare after the show, but the staff tries their best. The food and drinks are astronomically high priced which is the major drawback. $22 for a tall boy IPA. I'm fairly certain they have Disney world beat for how expensive eating and drinking is. Also they will close the lawn seating if not enough people bought the amphitheater seating.... One of the huge draws to this venue is the ability and freedom of sitting in the lawn. I paid for a lawn ticket, I want to sit in the lawn! Don't make me sit in a chair next to smelly strangers that don't wear enough deodorant or smoke weed just because you feel like more people need to sit in the seats to make the band "feel better". Speaking of smoking, I thought the amphitheater area was no smoking... but everyone was anyways. I guess they don't care to enforce that which is pretty disappointing since not everyone wants to be around your weed.

Jiffy Lube Live has a bad rap, particularly the parking, but I think it's undeserved. I've come here a couple of times now this summer, and I've seen worse... just get there early and plan ahead. We got there 30 minutes - 1 hour before doors opened, and traffic flow was steady to pull into a spot without too many bottlenecks. They also had parking attendants to help direct. The day of the concert, I got a phone call from the venue warning me that traffic would be bad, so arrive early - bring drinks, food, and chairs, and it's a tailgate! There's several restaurants within 10 minutes away, so pick-up something to go and enjoy it in the JLL lot before the show. Once doors opened, we got into the venue quickly by going to the lines on the far right entrance. It is a clear bag policy or small clutch, so make sure you pack accordingly or you'll have to take the walk of shame back to your car. Security will search your bag and you have to go through metal detectors. Small tote umbrellas are allowed, so bring it along when there's rain in the forecast. You can also bring outside food and a sealed water bottle. With lawn seats, we like to arrive a little before doors open to get a prime location. But really, the lawn is nice and open - there isn't a bad seat in the house. Pro tip: If you can manage, climb Mt. Everest - aka take the stairs! You'll get access to the lawn faster and can also exit the venue quicker to get to your car at the end of the night. I've had lawn seats and pavilion seats. Lawn seats are a great way to see your favorite bands on the cheap, but the pavilion definitely has its benefits - especially when it's rainy. The show will go on rain or shine - and while a drizzle isn't bad, my personal opinion is that a concert in a downpour is no fun, so being under the covered pavilion is like being in a different world. When the weather is good, the lawn is nice for picnicking and hanging out with friends - so bring a blanket or chairs. (They do have height restrictions on chairs so make sure it's shorter than 9" from the ground... though it's not always enforced because I've definitely seen people sneak in taller chairs). Rentals are, of course, available as well. Beware of concert-goers who will plop down right in front of you, just as the concert starts, if there's even just a sliver of unclaimed grass. There's also technically a no smoking policy, but this is not enforced and it was smoky at times. Bathrooms... there are so many bathroom stalls and it is appreciated! Everyone and their mother likes to go to the bathroom right before the headliner, and the long line that builds can be daunting. Fortunately, there's plenty of stalls, so you'll be in and out in five minutes. Pro tip: go to the bathroom that's located further from the stage - there's been no line when I use that one! I have tried their concessions. Burgers by the Voltaggio Brothers - yes, I would get again. Generic pepperoni pizza - never again. As for the actual concert, sound quality is great and the screens are a useful visual aid, especially on the lawn when the performers look like ants on stage. After the concert ended (encore and all), we made a beeline to the car and were out of the lot in about 10 minutes! Parking attendants were present to help manage the flow, and thousands of cones were staged to keep everyone in their lane. Pro tip: remember where you parked! Drop a pin, pay attention to the letters/numbers on the parking lamps, and exit the venue the same way you came in. Or else, you could be walking around the many parking lots in the pouring rain, hitting the panic button on your keys, and wondering why your car alarm is not going off like it should, only for your car to be the last one in the parking lot at the end of the night. (I'm slightly exaggerating, but only slightly... but on the bright side, it's one way to avoid traffic leaving the venue!) Sure, JLL is a little off the beaten path from the general DMV area, but my experiences have been pleasant, so don't write it off just yet.

The absolute worst venue in the middle of nowhere. Large concerts/major headlining bands should not play here due to the abysmal traffic and sheer amount of people trying to get in. People shouldn't have to take a full day off from work to drive to a concert venue just to park their car. The emails and 1800 calls leading up to the concert warning about heavy traffic are not helpful. No, I don't want to show up at 2 to "tailgate" WITH AN ADDITIONAL PRICE because of this venue's poor traffic handling. And then spend 2 hours getting out of the venue. That's a no from me dawg. Merriweather allll dayyyy every dayyyyyy!

Excellent concert! Grassy area was overcrowded/oversold and quite difficult to exit the venue. Drinks are $$$

This is a nice outdoor concert venue, but can be a bit challenging to get to. Traffic going in was absolutely insane (we were at a complete stop for a while about 2 miles from the venue) and it was challenging to get out as well. The set up for the show itself though was nice. We got lawn seating which meant mostly looking at the screens rather than the stage, but still was nice to sit outside and enjoy good music.

The parking is a nightmare and will take 1 hour of your life away at the end of the night. It's run by incompetent people that don't know how to deal with crowds.

We got there early-no problems parking. Amazing Steve Winwood and Doobie Brothers. Left at the 2nd encore, no traffic. At all. Well guided traffic pattern afterward. Great acoustics. Seats in our section had LOTS of room (section 304). Was awesome. Whole experience was awesome.

Parking is awful. Traffic is horrible. Sitting for hours before and after a show you've paid hundreds of dollars for is ridiculous. Local police direct traffic while teenage staff goof off not giving any assistance whatsoever. Last time I give my hard earned money to this venue to watch teenagers getting drunk in the parking lot and waste hours of my life in traffic.

Show, sound performance 5 star Traffic 0 star Traffic control 0 I had read other reviews and was prepared, as much as one can prepare, for the long long slow lines to get in. It was as bad as others have said. Many folks parked at the park-n-ride lot and walked (less than half a mile to parking). Others left cars they were passengers in and walked. Could have crawled on hands and knees and made it to the venue quicker. I would have parked and walked but my friend is handicapped and unable to walk any distance. All the handicapped parking was taken by the time we got into the venue parking area. We parked elsewhere and she had to walk. We were very surprised/disappointed that Earth Wind and Fire didn't headline. We missed about half of their performance trying to get inside and to our seat. Their performance started at 7 and by the time we got in and seated it was about 7:50. So upsetting. (We left home at 5). Both EWF and Santana are are amazing performers still. I'm glad I got to see them. Had seats in section 103 and they had a great view of the stage and were right near the Jumbotron. It was a good night once we got into the venue. The drive home was equally taxing. The night construction on 66 was in full effect.

I struggle to determine the number of stars to give, so I went in the middle. We attended the Chris Stapleton concert on the night of June 7, 2024. Chris Stapleton was great; the food was good, but parking and persmissive ushers prevent five stars. 1.We arrived early and parking was fine; although, we noted on our way in that the teens directing traffic were not paying a single bit of attention. We almost hit one as she wondered aimlessly in front of our car. 2. After parking we meandered into the venue and found our seats with no issues (we have been there before). We were in section 305. We chose our seats carefully so no one blocked our view! 3. We were starving and bought burgers and fries and two beers, plus some Liquid Death. The burgers were actually delicious, beer cold, and liquid death served its purpose. 4. CHRIS STAPLETON WAS AMAZING. His focus is always on the music. He is well worth any price for a concert. We also enjoyed Marcus and Nicky, the warmups. 5. The young man working the top entrance for section 305 was as useless as tits on a boar hog. He was blinded by the parade of stumbling drunk young women who incessantly intruded upon our section. They stayed for as long as they wanted, standing directly in front of us, completely blocking our view of the stage. The "usher" did absolutley NOTHING to prevent or regulate this behavior, nor did he ever ask them to leave. However, we did. When we asked them to move along, they normally giggled and wondered off on their way; however, their behavior was disruptive and unfortunate...and our multiple requests should have been unnecessary. Note: there were numerous complaints from attendees within our section. At one point, I feared a physical fight may ensue, between those paying for the seats and the incapaciated young people. I am guessing that if these young women from the hill seats had been homely or of the opposing gender, they would not have been allowed to disrupt our concert. 6. LEAVING was a nightmare. We arrived at our car at 11:41and sorted ourselves in the line of cars to leave. We did not reach the exit unitl 1:34. Traffic in our parking lot was prevented from leaving until the VIPs left. While I understand this to be the process, I had no idea it would take almost 2 HOURS!!!! 7. Next time, we will pay the extra to get out earlier, but the inability to leave, the entitled young women, and the permissive usher definitely left some negative connotations on what otherwise was a wonderful experience.

Attended a concert here this week and while the venue is nice enough the traffic situation makes it absolutely unbearable. There were two officers at the intersection of Wellington Rd and University Blvd directing traffic. This is not my first time at this venue and traffic is always a mess but I have never seen a more incompetent direction of traffic in my entire life. Not only were they not helping the traffic they were actively making it worse. The main officer directing traffic had his flunky changing the lights and then actively directing against the lights they just changed. We sat at this intersection for over 15 minutes while a line of cars 2 miles long piled up as he continued to let cars pass through from both sides of University. When there were no more cars to go he still held up traffic and waited for new cars to come across University. He was directing cars to continue to drive through and turn despite where any pedestrians were and causing a pile up I had never seen. Having my blind great grandmother directing traffic would have been more efficient. I come from a family with many members of law enforcement and I'm not sure if this man was on a power trip or just actively unhappy in his life and felt the need to spread that around but I was absolutely blown away at the level of idiocy that took place at the intersection. It reflected so poorly on PWCPD and Jiffy Lube Live. I was so shocked about the incompetence I felt compelled to write this email over 15 hours later. For the sake of the community this man needs to never be assigned to direct traffic again or he needs to be trained in common sense.

Went to see Hank Williams, Jr. Great show, we had great seats in Sec 103 but the sound mixing was terrible. The VIP parking works great and is well worth it. Drinks and very expensive ($30 for a double Makers Mark). We had a Cheeseburger from the Voltaggio Bros. They should be ashamed to have their name on it--not even as good as McDonalds and $16

We tried to watch Pantera here last night but just had to leave early because there was such rampant drug use. It is a no smoking area in the seating part but that doesn't stop at least half the attendees from smoking pot out in the open. Cops didn't care about that or the falling down drunk people. We had been to this venue many times in the past and never had these issues...even for alice cooper or halestorm. As others have mentioned the food is incredibly overpriced and eventhough regular parking is free, it will take you at least 30 minutes to get out of the parking lot minimum.

Parking/Logistics: 0 stars. As soon as you get off the exit, it bottlenecks. As soon as you turn into the parking lot, getting a parking spot is not an issue. Plan for extra traffic time. Trying to leave the venue is still a mess. After all the events they have here, you would think they'd have figure out a way to make the traffic to get out more efficient. I don't know why they direct all traffic to turn left when getting out of the parking lot. There is no traffic control, only cones. Either leave two or three songs early or plan on sitting in your car for 30+ minutes. Or you can pay for premium parking. Food: 1 star. They have signs as if there are several vendors, but it's basically one main kitchen. There are burgers from Grillers and smashed burgers from Volt burgers, but they're actually the same dry cold burger and fries. They just smacked the Voltagio Brothers name on it even though it has nothing to do with them. The chicken and tenders are also terrible. The plus side with JLL is that you can bring food inside the venue as long as it is inside a clear bag. Venue: 4 stars. It is a pretty big venue with plenty of lawn space. The sound quality is pretty good. I recently saw OneRepublic and Backstreet Boys and they sounded great! If you're sitting on the lawn, you can bring your own lawn chair or blanket. If you forget, they rent out chairs and blankets for $10. You can also buy a blanket for $20. There are plenty of bathroom stalls so the wait isn't that long. You can bring a small clutch, purse, or fanny pack in. Anything bigger will need to be in a clear bag.

Only went to this venue for parking for another event. Very disappointed. Parking mostly on dirt, lines to board buses long and blocked handicap parking.

We went here to see Dierks Bentley. I had not read any reviews before buying the tickets and I was really concerned after reading them. It took us maybe 20 minutes to get into the parking a little before the show started. It took maybe 15 minutes or less to get out. We parked near the exit (that's where we were told to park). Maybe they have gotten this under control? Any seat is a good seat and we had a good time. It reminded me of PNC Bank Art Center in Jersey. You will have to walk a bit to get to the venue from the parking lot, so keep that in mind if you have physical limitations.

I was part of the bus shuttle disaster for the Solheim cup. Traveled from Connecticut and did not get to the tournament. Even if the buses had been running properly, the parking lot is a nightmare.

Went to see falling in reverse! Show was amazing and venue was super cool! The people were super nice and helpful. Definitely worth the 3 and a half our drive!

I am a woman with endometriosis I specifically bought lawn tickets and it was never indicated that the lawn would be unavailable the day of the concert. I was also told I couldn't bring my purse in so I had to leave all my female products and medications in the car. I hope that my pain brings the venue happiness, the tour or who ever is responsible . Drove three hours to get here and I spent my bill money on these tickets. Not a happy customer.

Driving access to the event. Took 2 hours to go 18 miles...they don't have enough people in place to expedite the traffic

Waited over an hour for the last mile to get into the venue. It's designed to be a disaster - there's dozens roads and lanes funneling into a SINGLE lane to get into Venue. The feedback is unanimous in reviews - they have a duty to fix it.

No system at all to get out of the parking lot after the event! An absolute disaster took forever. I don't mind waiting in traffic when 20,000 people are all leaving at the same time but this was chaotic with cars almost wrecking bc there were no signs or workers to help guide traffic out

Coming back here reminded me why I haven't been to a show here in over a decade. Like many of the newer reviews here, I went to go see Janet Jackson/Ludacris Concert on Saturday May 6th. PARKING Like I said, I hate driving here. And I despise parking here. So when I came across a Rally (charter bus share service) I hopped on it. To the venue's credit, they did send out a robo call the day before warning everyone of expected influx of traffic into the venue, and the Rally bus certainly accommodated that moving the departure time up one hour. Once we arrived to Bristow, it was a clusterf*ck of cars, buses, vans and such all clamoring to get into the venue. From this point to the parking spot took about 45 minutes for us. Once parked, we had another crowd to contend with. ENTRANCE This could have been so much better. Better organized, better logistics, better communication. But we had NONE of that. It was basically a large mob of people trying to funnel through 4 narrow lanes to get scanned. At least the venue had the newer/better metal detectors so we didn't have to go digging out every piece of metal on our body and dumping them into a bin before walking through. I'll give them that much. After that, was presenting tickets at the gate. Which was hit or miss. Sometimes the ticket scanners worked, and when they did it was pretty quick/easy. But when they went down...ugh. Lots of troubleshooting and shifting from one line to the next trying to see if the other scanners had any troubles. FOOD/DRINKS Food here is...meh. If you do come here, try to plan early enough to either go somewhere else near-ish to eat, or bring what you need to have a proper tailgate before the show. The offerings were limited, but there. And two separate dining areas on either side of the stage. Drinks come in a typical range from canned hard seltzer to beer, to cocktails in an overpriced container. PAVILION SEATING I sprung for a pavilion seat and I'm glad I did, although the lawn did not seem too bad (if you're considering a lawn ticket they do rent out chairs). What I did NOT appreciate, however, was that in the 2 times I left my seat (one to get a new drink and another time to go to the restroom) someone was IN MY DAMNED SEAT and I had to shoo them away. While the staff at the pavilion entrances were checking tickets, somehow someway some people were slipping through and standing in random parts of the pavilion. I wasn't even close to the stage, I was in one of the back rows! It was quite irritating to come back to some mofo grooving at my seat BOTH times I had opted to get up. RESTROOMS Another review mentioned port-a-potties...idk where they went to. There were a few restrooms around the venue, all indoor plumbing. And the lines moved relatively quickly all things considered. They could have used some quick refreshing (some stalls were already out of toilet paper by the end of the opening act, or toilet malfunctioning, with some dispensers already out of soap). Maybe have some staff doing more rounds to make sure that stuff is replenished and handled. EXITING What. A. Massive. PAIN. This took about an hour for us to get out (that is, after problems with our bus were addressed, but that's for a Rally review and this is for Jiffy Lube Live). All in all, the show was good. Some of the sound/lighting could have been better, but I was moderately satisfied. Will I come here again? Not even LiveNation's $25 concert week ticket promo could convince me to come back. Maybe I'll brave a venture out here again in another decade, but not anytime soon.

Their parking situation is truly horrendous. Don't do early parking or else you'll be stuck for 1+ hour in your spot before you can even START moving. Acoustics are good, probably the only nice thing about the venue.

You can never not have a good time with Jimmy Buffett and his fans. Tail gating was a blast. The app ticket only policy (no screen shots or paper tickets) created difficulties for staff and patrons. With every one pulling up their tickets at the same time many patrons couldn't get their tickets causing extra work for staff and line delays. Once inside the fun started at the tail gating continued.

Recent experience at Jiffy Lube Live was an abysmal failure. Namely toook about 2 hours to go the last mile in to the venue to park for Chris Stapleton show on June 7th, only 2 of 5 in my party got to watch it as they were able to do the 1 to 2 mile walk into the venue while we were stuck in traffic. There was no organization whatsoever to manage parking, only excuse made was they weren't expecting a sold out show (for Chris Stapleton). As we had lawn GA - by time the other 2 of us (last 1 waited in car as she was very frustrated and just wanted to leave early) got in it was pitch dark, Chris had already started and the GA Lawn overflowed into the walkway on top and nearly over the hill to the parking lot, so could only see Chris on the video screens. I dropped almost $1400 on 5 tickets for the family to spend together to celebrate my nieces graduation. Picture perfect night, but utter waste of time and money - I refuse to see a show again at this place - I don't care who it is or how great a show. Best advice is to arrive very early - like 1 pm for a show, and no idea how bad getting out of the venue is. Or park the local mall and walk 2 miles in if you can do it, assuming no one tows. Good day! Included is Response from Venue Guest Experience VN Manager to a more detailed version of summary above in an email. They did respond in 2 days. Good afternoon, I received your feedback from your experience parking at the venue Friday night. I completely understand your frustration having to sit through general Friday night rush hour traffic and then have it compiled trying to navigate a two-lane road. Our infrastructure is not the same as the bigger stadiums, as you have seen and experienced. Options to take the metro, ride share, or multiple stadium entrances are absent. We know this, so we constantly evaluate the ingress and egress procedures. We have tried the funnel technique, reducing lots to just one row at a time. Merriweather has a parking garage very close to the property. Our venue management has ongoing meetings with the board of supervisors to update the infrastructure. I am very sorry for the parking fiasco. Our lawn was sold out for that night. The general admission lawn is first come first served. I was very disappointed to hear that our venue staff were not more helpful that night, and that is something I can take care of going forward. We try to offer the best-in-class service, and I am sorry we did not meet that expectation. Please feel free to reach out if I can assist in the future.

Parking wasn't too bad, but you definitely need to have VIP parking or get there early to avoid traffic. Getting into the venue was absolutely horrible. There were no line dividers to provide any order for scanning tickets entering the venue. The workers with "What can I help you with?" on their shirts were in fact not helpful. It was like a mob of people pushing and shoving to get in. Also bags were not checked by anybody, glad people could bring anything in that they wanted. I'd prefer not to go to this venue again unless I really needed to.

Show: Chris Stapleton I'll admit, we were lucky we got there when we did and left when we did. I'd say we arrived at around 5ish and left the last song before the encore. By missing a few songs it meant that we got out of the parking lot in about 15-20 minutes. Designated driver? There's not a huge selection of drinks for you. Liquid death (water) sold at every stand, lemonade and sweet tea at a couple close to the inner circle. If you're one of the lucky ones to drink to your hearts content, be prepared to pay over $12-15 for a 25oz beer. Our friend purchased seats close to the inner circle which were awesome, but just because it's seated doesn't mean you'll be sat down the whole time. Expect to stand for the main event and enjoy! Sound was great, show was awesome - just be prepared for long waits out of the parking lots if you wait until the end!

These MF playing loud music 11 p.m in the evening. Hope they get untreatable cancer.

Large venue in the middle of nowhere and their parking and exiting directives are not very good. I saw the Jonas Brothers here once and once I found where I wanted to sit it was good. The people and vibes were nice and it was easy to access a bathroom and get food! I did look up their bag policy online in advance and when I showed up they said my bag was too big, even though it was a clear bag that fit the dimensions on their website. The concert was great though and if I'm with the right group of friends, I'd go again!

Going here for a concert? Buy premium parking pass. You'll be closer to the venue. Plan on at least 1 hour to park. 1 hour to get out of parking. For big concerts that's average. Food? Forget it. The lines are extremely long and slow for low quality food at high prices. Bring your own food, just has to be in clear containers. Beverages - Water was 5, domestic beer 13, mixed drink 20. Best deal was bottle of wine for 38 that has 5 glasses. If you have lawn seats, get there early or you'll be sitting on the path. To get up to seating you have to take either a steep path or the stairway to hell. Lawn seats cannot sit more than 9 inch from ground. They do have some for rent at 10 a piece. Anything for a buck. Overall I give it 1 star because the acoustics and the giant screens help. Otherwise its a poorly laid out, hard to access, price gouging venue with bad options for so so food, and a cardiac inducing workout to get to your seats.

ABSOLUTELY HORRIBLE VENUE FOR TRAFFIC. There does not seem to be any public transit, so you have to drive. Unless you shell out $50 for premium parking, you are screwed. Getting into the venue is slow. Getting out is horrific. Pack a pillow. Pack a book. You are going NOWHERE. While you wait, you will experience humanity at it's worst: people refusing to take turns and people driving through parking spaces to jam the exits. The staff of teenagers with equipment to direct traffic don't care; they're paid by the hour. NEVER AGAIN. Live Nation owns this venue. I will go out of my way to avoid giving them another dime of my money in the future.

We had a great experience from beginning to end! Jimmy Buffett was great! Beautiful setup and all! Great drinks too! We sat at in the 302 area, last roll Q, still felt like we had great spots... people in the yard had fun but sitting in the chairs was better for us... cannot wait to go back to see the next artist! Parking was free too. Tips: *Get there about 2 hours before the concert *Tailgate for a bit or sit drinking in your vehicle *Get in line to go in an hour before the start time *There are tons of bathrooms inside, past security *Drinks are extremely overpriced $15-$22+ each *Several food & drink options as you get further in, so don't just stop at the ones at the entrance *We left about 15-30 minutes early and drove out with ease *we were NOT allowed to bring water bottles in..we had to toss our new unopened ones at the security gate*